During our vacation in San Juan, we wanted a different type of experience, so we booked the Casa…read moreBacardi Legacy Tour at Casa BACARDI in Catano. Trip Advisor recommended arriving early to enjoy the welcome drink, and we are glad we followed that advice. The drink was excellent, and the on site grill gave us a chance to try some local cuisine before the tour began. There were also plenty of great photo opportunities around the welcome center, which we took full advantage of. Our tour started promptly with our guide, the very charismatic France. She mentioned she was new, but she carried herself like a seasoned professional. Her mix of humor and Bacardi history made the tour engaging and enjoyable. We saw the exterior of the factory, explored the museum with its artifacts and displays, and watched a short film about the company's legacy. At the end of the tour, we sampled premium Bacardi blends and then visited the gift shop. The tour lasted about an hour, which felt just right. The gift shop was well stocked with a wide range of items, including many varieties of rum. My only critique is that the shop does not accept cash, which is my preferred payment method. Even so, I purchased a nice Bacardi cigar ash tray with my credit card before we walked back to the welcome center. From there, we went to the ride share area and took an Uber to the Catano port, where we caught the short ferry across to Old San Juan. That spontaneous add on turned out to be a highlight. It was fun, scenic, only twenty minutes, and cost four dollars for two people. It was a great bargain. Overall, the Bacardi tour was fascinating, informative, and very enjoyable, thanks in large part to France and her energy. We left feeling like we truly understood the history of the rum and the company. It was absolutely worth it.

I took the Bacardí Maestro Tour, which came to about $105 with taxes. Overall, it was a good…read moreexperience, although it felt a bit more commercialized than I expected. Our tour guide, Mira, was fantastic. She was knowledgeable, engaging, and really helped make the experience enjoyable. The tour itself was informative, and I appreciated learning more about the history and production process. The experience included one cocktail in the aging house and three tasting pours during the guided tasting. While I enjoyed everything that was included, I felt the overall experience was just okay for the price. The only disappointing part came at the end. After the tour concluded, I walked to the nearby restroom and was told I could no longer use it because the experience had ended and that I needed to use the restrooms back by the pavilion. It seemed like an unnecessary policy and felt a bit off-putting, which unfortunately took away from an otherwise enjoyable experience. Mira's excellent service was definitely the highlight of the tour, and without that awkward ending, I would have left with a much better overall impression.

My father in law who is over 70 yrs of age suggested that we go on this tour as a family. I'm…read moreoriginally from Puerto Rico and have traveled here many times but had never heard of this tour so I was a bit skeptical when he suggested it. I checked out the Facebook reviews and since my kids love to dance I figured it wouldn't hurt to give it a try. I can't say enough about what a wonderful experience this was. This is a essentially a night club on a boat that takes you around San Juan bay for an hour. As you're walking towards the boat you can't help but to get all excited because of all the lights and music. Once on board you can select between dancing on the upper or lower level. We choose the upper level because we wanted to feel the sea breeze as we danced. Once you settle in prepare to dance non stop for the whole tour. It was amazing to be dancing with people of all ages. I suggest getting on board about 20-30 minutes early so that you can get a few minutes of extra dancing time. The cost is 15.00 per person for locals and 20.00 for tourists. If you're a dancer you'll get your monies worth but if you're not, you'll have a good time by checking out the sights and all of the people on the dance floor. If you're in Puerto Rico, this is a must do.

CLOSED FOR BUSINESS…read more before this, we hadn't been able to make it. First time we tried summer 2017 we bought tickets and about ten minutes before setting out, they called us to get a refund because they didn't have enough people to make it worth their while They're closed now. They may RE open for business after June

Used to be a great deal for getting to Culebra and Vieques. Unfortunately their prices have…read moredoubled, mostly due to lack of competition. The Britten Norman Islander planes are fantastic fun to fly in; if you're not used to small planes it can be nerve wracking at first, but just remember these planes and this airline make this flight all day every day and there's never an issue. Two of the three available landing patterns in Culebra are terrifying, but once you've gone a few times you realize the pilots know exactly what they're doing and the landing experience becomes hilarious and awesome. I highly recommend the flight to Culebra, doesn't matter if its on VAL or one of the other two airlines.

I recently went on vacation to Vieques, which is one of the smaller islands in Puerto Rico,…read moreSouth-East of the main island. Two options to get there from San Juan: drive across the main island to catch a ferry (and waste a whole day), or brace yourself and fly Vieques Airlink. We opted for the second option, and it was quite epic... First the airport: the person at the check-in counter was a fifteen year old kid wearing shorts and flip-flops, he never checked our IDs but instead asked us to write down our name and weight (!) on a sheet of scrap paper. 45 minutes later, we're boarding a tiny propeller airplane with 8 seats... the pilot is talking on his cell phone while taking off... seriously! I guess I'm making it sound worse than it really was... we landed safe and sound in Vieques after 20 minutes over the ocean, and I actually enjoyed it (though some of my travel companion who aren't so much into flying almost had heart attacks!). And as I hear from locals, it is much more reliable than the ferry, which runs on a rather arbitrary schedule. Not for the faint of heart, but it was actually quite fun.

We used Luis to take us from the resort to a fishing trip on the East Coast. We couldnt have asked…read morefor a better service. Not only did he get us there on time, he spoke to the charter to make sure we were on the correct one AND made sure of our end time so we wouldnt be left without a ride. When we return in February we will use him again. Amazing guy. Hunt Family

We traveled to Puerto Rico on business and utilized Luis taxi for several trips all around town…read more He is a safe and responsible driver and met us when agreed upon and communicated promptly. Definitely recommend this driver!

After hours of research, I decided to reserve Rafael for 3 days of private excursions for my family…read moreof 5 and I couldn't be happier with my decision. Thanks to Rafael and his wonderful family I have fallen in love with Puerto Rico again. Rafael's vast knowledge of the history of Puerto Rico, religion, and the hot spots across the entire island provided an amazing tour of approximately 75% of the island in our 3 days. Not only did we get to experience the most beautiful areas of the island but also got to enjoy the best of Puerto Rico's culture and food. We felt safe at all times due to Rafael's professional security and previous experience in the US Army. Prior to our arrival, Rafael worked with me to determine a customized travel plan that not only included excursion specifics but also airport transportation, travel assistants, and concierge services. He also reviewed a detailed list of items, such as, age of family members, medical conditions, activity and food restrictions, etc. Rafael is extremely professional, always on time and has great communication skills in both Spanish and English. You can trust his 7 year old son Daniel when he says, "Your wish is his[Rafael] command." Our excursions were 8-12 hours each day and throughout our trip Rafael and his family made us feel like a part of their family. I have traveled to over 8 countries and 35 states and can declare that Rafael is the best tour guide I've ever met.

The perfect getaway was the best excursion we took with Raphael. The snorkeling experience was…read morebreathtaking followed by a speechless view from the Indian caves. Then the waterfalls and mojito stop just completed our day. This is a must do in a Puerto Rico with Raphael. We loved the Puerto Rico 101 and we felt safe with him at all times. He truly goes above and beyond to make sure you are satisfied. We will definitely be back.

Excellent!! Always use them when travelimg with my family to the airport. Great, attentive drivers…read more Michaels taxi is highly recommended

Prompt. Friendly. Clean. Safe. Easy to schedule. Accommodating. We used Michael for our family's…read more(2 adults, 3 teens) first transportation needs from the San Juan airport to Viejo San Juan. It was such a good experience, we called him two more times during our trip! He's in my phone for the next time we're in Puerto Rico. He's been in this business for 28 years! Reasonable prices. Cash only.

If you're looking for a nice relaxing day on a private island then this may be the trip for you!…read moreThis is a group tour that travels with more than just those you booked with. As long as 15 people are on the tour, they will take you to your Calebra. If less than 15 you stay local! There were well over 15 so we were able to tour Calebra. It was so beautiful! Once you get there, they pick you up on a ferry to take you to the boat . The boat travels for about an hour before getting to a private island and that is where you get the guided snorkeling or diving tour depending on what you selected! My friends and I did the snorkeling. As someone who can't swim (I know I know lol) I had a great time. The tour guides were very informative and helpful for all ages and swim levels. They do provide fruit, cold cut sandwiches and rum punch and when you stop . If you're looking for a "party" boat then this may not be for you. Don't expect lots of liquor and twerking etc it's a family type tour, Some of my friends were a bit disappointed by the price expecting that we'd stop somewhere that had a bar and restaurant but it was just a private island (we're in our high 20s low 30s). So idk I think it depends on your expectations but I was okay with everything and the service was great!

Never In my life did I think I would give a 1 Star but would not recommend this company. We…read morecontacted them weeks prior to our trip to inquire about getting scuba certified. We were told we had to first buy and complete the course work through PADI and from There they would do the water/ dive sessions and compete the certification. The shop also gets a kick back from Padi as work since it makes u select a dive shop where ur course work is sent to. Once we complete the course work, we each reached out to the dive shop about 2 - 1 1/2 weeks in advance to schedule the dates and times for the water sessions. We did not receive any type of response back from the shop. We attempted to message on whatsup as requested but still did not receive a confirmation or any type of communication. We called down to the shop, where we were told to just text them. We again tried to text the shop but did not receive any response. We flew to San Juan and arrived and immediately went to the shop, we were told to text them and they would get back to us.. we asked directly if they had availability and we were told they would check and get back to us via text.... A day goes by, we attempt to call and no response.. fully we get a text saying they are fully committed...... This was without doubt the worst type of un-reliable customer service and a refusal to communicate.. I would not trust this dive shop or operation. They should never have told us to use to do the course work with their shop and then refuse to complete our certification. Luckily Scuba Dogs next door came to our rescue when we told them about the horrible customer service we received. Just be aware this shop will not be reliable.

My friend and I took the public bus while we were in San Juan a couple of times. It is safe and…read morereliable. The longest journey we took was to the Plaza Las Americas mall, which was quick and efficient. The bus does not come that frequently though, so it is best to check ahead with Google.

Well, the buses don't come too often in PR, but they are reliable for the most part and will come…read moreeventually. I took the bus into San Juan a couple times from Isla Verde and neither time the driver asked for fare, just told me it was "gratis ahora". The worst part is probably just sitting in that crap little area in San Juan waiting to get the bus back as there's no real time table you just wait and hope the driver comes out eventually. I loved listening and trying to learn more spanish from the locals riding with me. It's also a great way to see various neighborhoods including residential ones tourists really don't get to much. Ironically enough the only person that got a bit upset with my crap spanish was an older lady that I asked about when the next bus was. She exlaimed to her friend "tourista!" and I go "claro, soy turista, cuando piensa el proxima bus!". She told me, but was shaking her head. Oh well, grumpy old lady aside the trips were fine.