They combined the old Aubuchon Hardware and Hometown paints into this brand new new location in the…read moreHorace Mann Plaza. It is very nice. There is a lot of space, and they fill it with a wide variety of merchandize. The paint department is very nice, and there is a good sized are for home decorating. Service is good, and they do have a rewards program. It is cleaner and much nicer inside than one of the big box hardware stores, and it is worth giving them a try. There is plenty of parking on each end of the store, and a variety of other retail stores in the plaza.

I've been dealing with the great folks at Aubuchon Hardware since we moved to town 10 years ago…read more They are the best... So easy to deal with and so knowledgeable. They always seem to have what I need, if they don't they will advise me where to find it. Thank you Aubuchon Hardware

unmatched service and knowledge. They seem to have almost anything you can need. Clean and well…read moreorganized. Friendly and cheerful place to shop. Great selection of paints too

They're SUPER helpful. The second you step in the door they offer to help you. Very good prices…read moretoo. We go there all the time. 5-stars, easily.

The folks at Will's Hardware are friendly, helpful and knowledgeable. I have always had super…read morepositive experiences at the store. They really know their stuff when it comes to air conditioner filters (20x25x5) :) Peter T. Norfolk, MA

So unbelievably rude- obviously I don't know about hardware and am asking for help and the employee…read moretreats me like I'm a moron. Three employees standing there and no one offers to help and when I ask they just vaguely point to the other room. Trying to avoid big box stores but will never return here

I purchased decking materials from Chase and had a great experience there. Drew was outstanding to…read morework with--highly responsive, attentive to detail, and always quick to provide updated quotes or make requested changes. I am very satisfied with the service and pricing. I highly recommend them.

My husband and I have been shopping at Chace Building Supply for nearly 30 years, and we always…read morehave a positive experience. Mark has worked with us on several projects. He is very friendly, knowledgeable and responsive. Over the past couple of years, we have been renovating a multi-family home in Dorchester, and Mark has been especially helpful in working with our contractor on quotes, making product recommendations and setting up delivery to Boston at a very reasonable cost. When we needed to order replacement windows and sliding glass doors, Mark referred us to his colleague, Tom, who specializes in these products. Tom quickly got back to us with a quote, placed our order and set-up delivery. When one of the door handles arrived damaged from the factory, he immediately ordered a replacement from the manufacturer. Mark has helped us keep this big project on track with his prompt follow-up and great communication with our contractor. I highly recommend Chace Building Supply. Not only does it feel good to support a local business, the quality of their products and customer service can't be beat. As a bonus, a knowledgeable person answers the phone when you call, without a tedious phone tree!

Hubs & I first time into the store today. A 3 hr round trip felt very worthwhile after visiting…read more SO many wonderful pieces of wood of many varieties. Many delightful lathes, saws and gadgets to "Make your own treasure" A rather large shop also to meander in & out of aisles. The man at the check out counter was very pleasant, wish I caught his name, explained about classes to take, joined hubs up for newsletter adverts and just generally a nice guy. The paint & wax area I especially liked and certainly made a wish list for our next trip out.

As a very amateur woodworker, I went in to Woodcraft of Walpole in search of some veneer. What a…read morecool place! They seem to have just about anything you can think of for woodworking. There was nice selection of veneers, they also have some beautiful looking and usual wood. They have power tools, stains, varnishes and a lot more. They also have a classroom in the store with a regular schedule of classes. There are also a number of helpful people on hand that seem to know what they are talking about. They are conveniently located on the southbound side of Route 1 - between the intersection with 95 and Gillette stadium. This is not remotely like shopping at one of the big box hardware stores. I will definitely be back!

Exceptional service. We stopped in to grab a last-minute torch to make crème brûlée for Valentine's…read moreDay. Two of the workers were very attentive, helping us find the products and pick the best one to make the dessert. Christopher helped us with everything, great customer service and had a great conversation.

Lowe's Plainville, MA - Avoid for Custom Kitchen Projects…read more I hired Lowe's Plainville for a custom kitchen cabinet order, and it's been a nightmare. The cabinets (Diamond Cabinets) arrived with visible defects--splitting seams and separated miter joints. A base cabinet was designed at the wrong height, throwing off the whole alignment. This wasn't an installer error--it came directly from Lowe's kitchen designer. Customer service has been just as bad. I was charged for items I never ordered or received, and only got a refund after threatening to file a complaint with the Attorney General. After waiting two weeks for a Diamond rep to inspect the issues, the appointment was canceled 15 minutes before with no clear reschedule plan. Months of back-and-forth with the kitchen designer, department head, and store manager --and still no resolution. Bottom line: poor quality, poor design, poor service. I would not recommend Lowe's Plainville for anything custom.

I tend to try and patron small business as much as possible. On this occasion I figured I would try…read morethis local place out even though it did not look like much from the outside. I called first to ensure they had the paint and supplies I needed and the older guy on the other end of the phone sounded like he had better things to do. Worse, when I arrived, the guy was so dry and unfriendly and barely spoke and I tried to talk to him and tell him what I needed and he just pointed. Not sure what his problem was but I was surprised a small hardware store like this would allow an employee like that work a any shift let alone a weekday. I will be sure to skip this place and go up the street to Aubuchon next time.

Very small store, not a big selection, but I've come here many times over the past several years…read moreand they always have exactly what I need, and the prices are competitive with Home Depot. It makes me feel really good doing business in a small independent store in my community.