Aari and RHW is the best Mental Health Clinic in Phoenix. They're so nice, everyone is amazing and…read morewanting to help in anyway they can. They're the best! Go check them out!

From the owner: Mental Health Clinic and HIV AIDS Clinic / Psychotherapy / Therapy / Counseling / DUI Alcohol…read moreScreening, Education, and Treatment Provider / Domestic Violence Program Provider - Court Ordered Classes / Individual Counseling / Family Counseling / Marriage Counseling / Teen Counseling / Grief Counseling / HIV AIDS Counseling / Health & Wellness / Health / Fitness / Mental Health Services

Janet Callahan is one of the best in her field, I've been seeing her for more than a decade and…read moredon't know what I will do when she retires. Janet is not a counselor, she's not there to talk about your feelings or give you "homework" to make you feel better. She's there to manage your medication and ensure that it is working as it should. She's not a teddy bear, but she is friendly and professional and intelligent about what she does; I'll take that any day. I've found that Janet is not typically late and she expects you to be on time as well. If you are late, she reduces your appointment time so she's not late for the next patient. This is how it should be in my opinion, as I don't want my schedule mucked up because you couldn't be on time. If you're looking for someone who is simply amazing at what she does and who gets results, I highly recommend Janet Callahan.

I would never suggest anyone going here after my experience this morning with Dr.Drake. I have a…read moredegree in social work and have been a little apprehensive starting therapy because I worry it would just be things I have already told myself or came to the realization of in past classes and in my line of work. In the end, while very emotional, I asked for some concrete details on future sessions and how it would be effective. This apparently offended her as she stood up and told me I could have her refer me to someone else and walked out. She didn't even give me a second to collect myself, shake my hand, or look me in the eye as she very quickly said bye. I was then forced to be in front of a group of strangers still crying while I paid my co pay. I was embarrassed and felt that someone who has been in this industry as long as Dr.Drake should understand why people want to know their treatment is going to be effective as it can be expensive and takes time out of their day. I left feeling guilty and hurt which is not how an individual should leave a therapy session. Dr. Drake if you don't enjoy your work do not push that onto clients/patients.

I went to MIND 24-7 voluntarily because I was concerned about the effects of taking several…read moreprescribed medications together. I was experiencing intrusive thoughts and wanted professional guidance on my medications. At no point did I tell staff that I intended to harm myself or anyone else. My experience quickly became concerning. I was repeatedly confused with another patient, and I believe important information about what I reported was documented inaccurately. My paperwork indicated that I had intent to harm myself, which did not reflect what I communicated. That documentation significantly changed the course of my care. I had an advocate with me to help me understand my options and make informed decisions. Despite repeatedly requesting access to my advocate, I was not allowed to speak with them for approximately seven hours. During that time, I felt isolated from the person I trusted to help me make important decisions. I was told that if I did not agree to go to an inpatient facility voluntarily, the police would be called to take me there. Faced with that choice and without access to my advocate, I felt I had no meaningful option but to comply. I sought help because I believed I was doing the responsible thing by asking questions about my medications before a crisis developed. Instead, I left feeling that my concerns had not been accurately understood or documented and that my ability to participate in decisions about my own care was severely limited. I have filed formal complaints with the appropriate agencies because I believe my experience raises serious concerns about communication, documentation, and respect for patient rights. My hope is that MIND 24-7 reviews its processes so that future patients receive accurate assessments, clear communication, and the opportunity to involve their chosen advocates in their care.

Where do I begin? For one, they are extremely under staffed and unequipped to deal with the volume…read moreof people who need care immediately. I needed a hold over for my medication since my pcp hadn't sent over my refill before the weekend started and I couldn't contact them. Then it takes me almost 4 hours to speak to a provider. On top of the fact that I'm already in the midst of withdrawal from my SNRI's with brain zaps and night sweats, they send over the wrong medication. I am appalled by the quality of care and urgency taken towards people who need these services. Do better.

Dr. Anderson is great! He's a very caring, insightful, and knowledgeable psychiatrist. The hours…read moreare great too. I usually don't have to miss work to get in to see him. Cannot recommend enough. I see him to make sure I'm not over analyzing things (making mountains out of mole hills :) I think everyone should see a councilor on a regular basis so you're not burdening your friends with your antics :)

When I called to make an appointment the receptionist was extremely rude. Not a reflection on the…read moredoctors available as I didn't get in to see anyone. Would probably help business if people calling to get help with anxiety and other issues weren't met with someone who speaks to patients like they are bothering her.

Sunny is an amazing and loving, healing person. Known her for almost 18 years and she's always…read moreremained consistent

Sunny Dawn Johnston is the most amazing, charming, funny, inspirational and tells it like it is…read morefriend spirit/medium ever! And No BS. She's the real deal. She tells you what you NEED to hear, from the heart, even if it's not what you wanna hear. The Angels put her in my path when I needed her the most; after losing 7 close family members and friends incl my husband in less than 8 months starting last April. I don't know if I would have my sanity if not for this wonderful cheerful woman who is as beautiful on the inside as the outside. She truly cares about people and I absolutely adore her. She has helped me infinitely. I see things differently now, thanks to her. THANK you Sunny, from my heart, Donna Boggs

Been a patient for 3 years now. They are honest to God one of the worst ran SMI clinics in AZ. They…read moremake everything nearly impossible to achieve, they don't provide you with information that you need prior to appointments, their turnover is so bad literally close to no one in the front office knows what the hell they're doing, with the exception of one gentleman whose name escapes me. They can't keep providers to save their life. Case managers are almost impossible to work with. Avoid at all costs.

The phones never work so to get an appt scheduled I usually have to email my psych or call my case…read moremanagers cell phone. Also my therapist wasn't right for my type of care. Overall though they are all very nice. Just a couple glitches in the system.