I have been taking my"kids" to Catherine's for ten years. She is the best because she loves the dogs. She is very kind and considerate. We love her and her groomers. read more

Catherine's Pet Parlor - My Oscar gets tender, loving care at Catherine's everytime. - Pet Groomers Near Me - Royal Oak, Michigan

Consistently, Catharine and her crew do an amazing job of grooming my Westie, Piper. The quality of their work, and the way that they sincerely love the dogs, is just wonderful. I tell everyone I know that Catherine's Pet Parlor is the best in the area. read more

This is the only place I trust with my boys! I have two boys, Jack and Winston, they are both Scottish Terriers and the absolute loves of my life. When I just had my Jack, I remember a few places turning me away because he's a scottie and apparently some places have their reservations about scotties, especially grooming them. We originally got Jack cut at a pet store and hated it so when the time came to switch groomers, my mom suggested Catherine's because she always notices it when she drives on Woodward. The parking situation isn't my favorite. It's located in a strip right off of Woodward, very limited, the aisle you use to drive down is small and so are the spots. It's rough but it worth it! The lobby inside is also small but that's because the walls mostly consist of open cubicles containing all types of dogs being pampered by their amazing staff. The staff is just the absolute sweetest! They would always say they can't believe how sweet Jack was. I've never known scotties to be mean but then again my scotties are the only scotties I know so I'm partial. But omgoodness Jack looked ridiculously cute after his first haircut, like my mom had actual tears because he was so cute she could barley handle it. That was 5 years ago and of course we also started bringing Winston once he joined the squad. They have welcomed both my boys with open arms and always give us the nicest compliments whenever we pay them a visit. You can tell they really care about their animals and it's such a nice place for both you and your pet to be. read more

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I love Catherine's, but most importantly my DOG loves Catherine's. I have never had a groomer my dog was hesitant to leave-I love that they let her hang out up front til we pick her up. Our dog is a Whoodle (wheaten-poodle) and has a coat that gets matted the second it gets wet. Kerry Ann (I'm sorry if I spelled it wrong) does such a great job-even when our dog has to get cut short because of the matts her face/head still look good and in proportion (and trust me we have had some baaadddd cuts in the past). Thanks for the great job you do and thanks for being a dog loving groomer! I love your Facebook page too and seeing all the other dogs that love your shop. read more

If I could give a zero I would I brought my larger breed curly haired dog in and she came home with razor burns on her left jawline I was very upset and disappointed read more

I've been going to Catherine's for years. ITs like family now. My dogs love her groomers. They are treated with such gentle kindness and love. Would recommend anyone to them! read more

Since my last post, there has been a turn for the worst. My dog got an ear infection. They were very apologetic and paid the vet bill. We went back again and the cuts were getting worse. I stopped going. read more

One word. Rude. I just moved to the area and have 3 dogs I wanted to set up at a new groomer. I called and some rude lady answered the phone. Within 10 seconds of speaking another customer walked in and she promptly said "Can I place you on hold!" And put me on hold. I could hear her talking then she just hung up. I never called back. read more

I have used Catherine's quite a few times. Overall happy with the haircuts. My only complaint is that they didn't tell me that they cut my dog during his last appt. I understand it happens and am not upset about that. I am upset that they failed to tell me and I had to find out when I got home. Otherwise, I think they are great. read more

Without a doubt, the BEST place to have your dogs well taken care of, loved, and treated like family. It was so comforting as soon as I walked in the front door. After talking to Catherine and her staff, my dogs were a little skittish, and she had me walk them to the back. After telling her my one dog is afraid of the kennel, she GENEROUSLY offered them a different spot, out in the open, which made me feel even better about leaving them in her care. I returned only a few hours later to pick them up, to see my larger dog sleeping at their feet, all tuckered out from his bath and brush. I am very grateful to Catherine and all of her staff for taking such good care of my dogs, and will definitely be returning for her services. The prices were also great and she gave me a discount for bringing two pups in. read more

I brought Kayla, our wheaten terrier, to Catherine's this morning at 7:30 when they opened and was immediately impressed by this pooch parlor. It is very and I mean VERY clean and the grooming stations are out in the open so customer's can see everything (which I love). I parked in front of the building in the tiny lot off woodward and was explaining how busy roads kind of freak kayla out, to which the owner informed me of the parking lot in the rear of the building. They told me my pooch would be ready to be picked up by 11:30, which was great as I hate leaving her for long periods of time. When I walked in the door for the pick up, kayla, who is normally very excited to see me, was laying alert but completely relaxed on the floor next to her groomer. This is a huge sign for me that she was treated with nothing but love while she was with them. There must have been at least 6 other dogs physically with groomers when I walked in and another 5 in crates to be groomed or maybe they were waiting for their owners to pick them up...I don't know, but the point is Catherine's is busy, busy, busy!! I read some of the other crazy reviews about this place and am so glad I didn't listen to them.....they don't drug their dogs, nor do they treat them inhumane by any stretch of the imagination. Those people who wrote such reviews should have their head examined and stop slandering local businesses unfairly. I love the cut they gave Kayla and am so thankful to have finally found a groomer that I can trust!! read more

We finally found a groomer that knows how to hand trim our giant furrball! Wish we could've discovered Catherine's a long time ago.

Catherine always seem to be on top of things. The place is neat and clean. All the people that work there seem to be very nice. I've been very happy with the cuts for all three of my dogs. read more

Awesome groomer! It's easy to see how much they love dogs. I've been taking my Brussels Griffon there for 8 years and he always gets a great Griff cut. The ladies give him the star treatment. read more

I wouldn't take my dog anywhere else. Catherine's is considered by many to be the best in the area. I fully agree.

I have been using Catherine's for several years. In years past I owned a short haired dog, so my grooming needs were very basic. Now I have a labradoodle and the grooming needs are different. My first 3 visits with my 18 month labradoodle were ok. The first was a puppy visit, the second was a typical grooming and the third was the big hairy mess after the awful winter we had.....lots of mats and just a mess....therefore, I wasn't surprised when they announced that she needed to be shaved. TODAY, was a different story....after having her shaved in April, a maintenance trip in July and taking her in for a maintenance visit today, they shaved her yet again!!!!! I am so disappointed :( There is no reason that they could not have spent some time with my dog and tried to remove simple mats. I understand shaving when it's necessary but today was not acceptable!!!!! In short, if you have a labradoodle that isn't mat free, do NOT take them here....they will shave your dog and charge you $85!!!! read more

We have been going here for years. We have had small dogs and large dogs. From being puppies to becoming "special needs" they are always kind. We have never been disappointed. Great place to take your best friend. read more

I bring both my dog and my cat to Catherine's Pet Parlor for grooming. Terry is their groomer and she is GREAT - very patient and caring! I was disappointed to learn that they no longer groom cats because of a groomer being injured recently by a cat. Prices are reasonable and location is great (right off Woodward) but parking is a little tight. I usually pick up my babies near closing to avoid the crowded parking area. read more

We took our dogs here for the first time yesterday. We initially called a week ago and was told to wait a minute and then no one ever came back to the phone. Instead, their was just women talking about shoes in the back ground. Nice. I just hung up the phone. I called again and this time we received a quote for the 2 dogs. We told them the breeds. Once we got there the price went up $15! Our old english bull dog isn't any bigger than any other old english bull dog so I don't understand the misquote. We explained this but it didn't matter, the lady didn't want to hear it. She was professional but was firm. Anyway, we come back a few hours later to pick up our dogs, They looked good but smelled like old woman perfume. The service itself was decent nothing better than the dogs received else where. Also, the $5 first time discount that every one else talks about in their reviews...they didn't know what we were talking about. They just said they run promotions sometimes. Why 2 star? Quote is just a quote I get it but to raise your rate 50% is ridiculous and unprofessionalism of being on hold for 5 minutes when you aren't helping anyone. Ok then. I won't go back. read more

Love love love ! I have been taking my many dogs to Catherine's for many years and would recommend to anyone. They always do a fabulous job and my animals are well taken care of when they are there. They groom exactly as requested...I've taken my Golden Retriever, Yorkie, Border Collie and mixed-breeds, and have gotten fabulous cuts every time. They take special care with my dog who has knee issues, and another with back issues. Special shout out to Catherine and Terri, they really care about my animals, treat them with love and I trust them 100%. I can drop them off and know they are in very capable hands, I wouldn't take them anywhere else. The entire staff is kind and caring. I am a "frequent flyer" and highly recommend Catherine's! I would never go anywhere else. read more

Honestly, this place would have gotten a higher rating had they just done one simple thing. Wash the dog AFTER they cut his hair. They had mentioned that they do wash the pets, they just didn't mention it was probably before. My dog wasn't even that dirty, he did smell, but it wasn't that bad since we wash him pretty consistently. The hair all over my car seat really bothered me that much though. I gave him another bath within 15 minutes of getting home because I didn't want him to get hair everywhere else as well. read more

My husband brought in our German shepherd yesterday at 7:30 and told him to pick up at 11:30. At 9am your employee called to come and get him. She said he was whining and crying the whole time. When my husband showed up she kept yelling to him to shut up. Not very professional in front of a customer. If I were I would of demanded my money back. He got home the poor guy ran outside and needed to do his business maybe that's why he was whining. Going back to camp bow wow read more

Catherine's is outstanding! They do a fabulous job grooming our little cocker spaniel Mac. He was a foster dog that we ended up keeping and he is a very nervous little guy. They take really good care of him and he always looks and smells great when we pick him up. They seem like they really like dogs - and people too! What a great place! read more

I love Catherine AND her pet parlor. They always do an amazing job and she also gave me an amazing referral for an amazing pet sitter over the holiday, Judy. Also very affordable and quick to get us in. Thank you, Catherine and the entire staff! You guys rock! read more

They quoted me one price---then charged $10 more on pick up. Cut was ok--not great. Will not be returning. Surprised as the 1st 2 times they were great. read more

Since I moved to Royal Oak I have been taking my two Bull Mastiffs here to Sarah and I have always been very Happy with not only the grooming but also the way that she really loves them and takes care of them!! Thanks so Much read more

Very uncaring treatment of my dog. I told them he couldn't walk up the steep ramp and as I'm leaving I see the groomer forcing my dog up the ramp. He came home limping because of his hip problem and died not long after that because he couldn't stand up. While I was there I saw that they taped a dog's mouth shut which is very bad for dogs who have to pant to discharge the heat. read more

Have taken my dog Maggie to Catherine's since we moved to Birmingham. They do a fantastic job. However, the last time I picked up my dog, I asked if anyone there did long term boarding as we would be overseas for a month. Jennifer was the receptionist and gave me her card. I explained that I wanted my dog to alternate weeks between our house and hers (with a good friend watching at our house) so our dog would not be too bored. I explained I would call in the midst of our trip to set it up based on our friend's schedule. Well, when I was in Singapore I emailed Jenn to set it up. When I did not hear back, I gave her a call and was told that she had an unfriendly dog with her and she could not watch mine. I then told her we would be gone another 4 weeks, so when that dog is gone, could she watch ours? She then said no. I was extremely taken aback as I did not make other arrangements since I figured the lady that groomed by dog, and assured she would watch her, would stand by her word. I am not sure if Jenn and Catherie's are related, however this experience has led me to express my fondness for Catherine's as well as my dismay for Jenn's supposed pet watching business read more

We took my dogs there for years. Last time we took them there they cut my dogs so poorly and their fur is not growing back evenly. It has been at least a month and they were cut so short it just started growing back unevenly about a week ago. The place is too busy with not enough help and they have definitely lost our business. read more

they are friendly and nice on the phone - but if you want your dog buzzed to the bone this is the place - never did meet the actual person who took care of my boy - is like a dog Clips - cheap and fast - I prefer a little more personal attention read more

I spent a lot of time researching a groomer to take my dog and chose here because of the Yelp reviews. It's an understatement to say that I am extremely disappointed in the quality of the groom that my dog received here. They give you the option to have your dog scissor trimmed or shaved. I have a Golden and it makes no sense to shave this breed, so of course I wanted trimmed with scissors. The ladies working here were clearly in a rush because they tried to "trim" with clippers and did an absolutely terrible job. My dog has lines throughout her body where they dug the trimmer too deep and her fur is uneven. Under her ears there is at least one extra inch of fur on the right ear and shaved to the skin on the left. Her back paw is also shaved down right to the skin. Her underbelly has numerous other clipper lines and areas where her fur is significantly longer than the other side of her body. For the amount you pay here this lack of attention to detail is ridiculous. Find somewhere else to go. read more

To be fair the grooming services here are fine. The customer service and other aspects of the dog's care are awful. My dog went there a couple of times. The first time she had a bad accident and we were scolded for bringing her in (because we can control that??!). The second time we came to pick up our dog her leash had been tied together because it had been chewed through. No explanation was offered, no apology-nothing. When I called later to speak to the owner she said my dog had chewed through her leash and her poop bag holder while she was locked in a crate-with her leash still attached and thrown in the crate with her! This is extremely unsafe and I shudder to think what my dog could have ended up eating-material, metal pieces of her leash, plastic bags, etc. I was also informed that my dog had had another accident-there was no mention of this when I picked her up! The owner and I agreed that we would receive a free grooming service to pay for the leash and poop bag holder and for the stress. My husband took our dog in for her free grooming session and he was told they would only groom her if he stayed on the premises the entire time! There was no mention of this on the phone when I booked the appointment and it is appalling to think this is how they try to make things up to their customers. No other groomer in town has ever had an issue with our dog and they always talk about what a pleasure she is. The care my dog received while she was at Catherine's is worrisome and the customer service my husband and I received is awful. I would never recommend this place to anyone. read more

I've been taking my mini schnauzer there for years to be groomed, and I was always satisfied with how they groomed her. I took her in this past August for her schnauzer cut and a bath and she came home with the worst diarrhea. I know it came from there because that was the only place my dog had been! She's 10 and doesn't like dog parks much or socializing with other dogs, so I am positive she got sick from Catherine's. When I called to see if any other owners were calling in with sick dogs, I was told no one else was, and that there was no way she could have gotten sick there, and implied that I either fed her something or she got into something at my house. My dog is on a strict prescribed diet because she get bladder stones, so she wasn't fed anything by me that would make her sick, and my yard is very clean, nothing for her to get into. I'm convinced she got very sick at Catherine's. Not impressed with their customer service at all. I took Sophie to another groomer in downtown Royal Oak, and they did a far better job on her haircut, making me realize how crappy Catherine's is at actually grooming. Won't ever be back, and I wouldn't recommend anyone else take their animal there, either read more