I need to send a Heartfelt thanks to Nina and all the fine All Paw crew for always giving my Long Haired Golden Retriever *LOLA* the Love and attention that makes her the talk of Ferndale. we have been a loyal customer for over 6-years and have always had a Great Experience Peace .. Mark read more

All Paw Spa - Pet Groomers Near Me - Ferndale, Michigan

They were so quick and professional! Our dog is shy and doesn't like her paws touched but they were super gentle and so nice! Overall great place and we'll be coming back! read more

From ownership to staff, everybody was wonderful to work with. Treated my boy Diesel with the most respect. He was a homeless puppy I found wandering around my work. Brought him food every day for two months until he gained my trust. He's mine now and went from rags to riches. Thanks to the whole crew at All Paw Spa. read more

All Paw Spa - Pet Groomers Near Me - Ferndale, Michigan

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When I discovered my cat would need a flea bath, I decided to take a gamble and take her to a groomer to have it done. The whole process went very smooth, fast, and I love that they included nail trimming and ear cleaning with it! A bit pricey, but worth it to have a groomer experienced with handling kitties. read more

All Paw Spa - Cat after her flea bath - Pet Groomers Near Me - Ferndale, Michigan

After a couple bad experiences at other groomers in the area i tried All Paw Spa. They are wonderful! My dog's feet were pretty matted and her ears and it was the start of shedding for her. I dropped her off at 8 and she was ready in about 1.5 hours. She came home relaxed and so pretty. So happy I finally found great place to groom her, not to mention the adorable little bandana read more

All Paw Spa - Pet Groomers Near Me - Ferndale, Michigan

Honestly I feel like this place scammed me out of 60$ I booked a mini groom and literally it looks like they just blow dried my dog. Then the cut around his face is so uneven it look like they gave my baby eyebrows he look mad about the cut too read more

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This place is incredible. They are always available, so nice, so accommodating, and really care about animals versus places that treat animals with indifference. YOU WILL NOT FIND MORE REASONABLE PRICING ANYWHERE ELSE!!!! We love the unique bandanas after grooming services. Our pup Phoebe is a nervous dog since she was rescued, and the All Paws family has worked with her for almost 2 years, and Phoebe's nerves get better and better with each appointment thanks to the All Paws family! The grooming service is amazing - our pup always smells so fresh and clean, she feels so soft, and the attention to details like nails, inside ears, in between paw pads, etc. is more than I could ever do at home on my own with a large breed dog. Thank you guys for everything. read more

I have had my adopted 6 y.o. male orange cat for 3 months. He has come a LONG way, but no way was I going to attempt to trim his nails. They took him inside (I didn't read the part that it's curbside pickup of your pet), and I was really worried about him. He was back in 3 minutes tops, and I was pretty sure he had been so beligerent that they couldn't do it. Nope! It was done, and he had been a champ for the whole thing! Worth every penny! Emily is apparently the cat whisperer. Hallelujah! read more

I love All Paw Spa and so does my dog! I have to be very careful to not say the word "bath" around him, he knows that means it's time to go to the groomers and can't contain his excitement. He's a very fluffy doodle and they do an amazing job grooming him. He comes back perfectly cut and smells so good. All the staff is kind and I can tell my by dogs love of that place that they treat him very well. I love that he always walks out with a cute new bandana! I can't speak highly enough about All Paw Spa. I do recommend booking out your appointment as they're very popular! read more

All Paw Spa - Pet Groomers Near Me - Ferndale, Michigan

Love, love this place. My old lady has been going here for. While. She's 15, mostly blind and deaf. All of the staff has been patient with her. She wags her tail the whole time and the staff is friendly, efficient (not pushy), and loving toward my baby. read more

All Paw Spa - Just had her bath and smelling great for Xmas - Pet Groomers Near Me - Ferndale, Michigan

Attention to detail and listening skills are lacking. I explicitly said 'do not cut hair shorter, only shape it' -- and yet they shaved his face, forehead and eyelashes. Added two photos of before and after. Not a good look for an old English sheepdog. They cut the fur on his hind legs but didn't bother to taper it with the fur on his lower back and looks unfinished. I asked if I could bring him back in so they could taper the hind legs to look cleaner but they said they didn't have time and would need to book next week. I can't imagine trying to smooth out some details on hind legs would've taken more than a few minutes. The full service baths here are good, and if you have a dog that has short hair I'm sure they'd do a fine job with a cut, but I think they gave my pup the cookie cutter formula they give short hair dogs - and it was far from what I requested. Recommendation to management: slow down, listen to your customers, and put styling requests from customers in writing to hand them off to your groomers. read more

All Paw Spa - After - Pet Groomers Near Me - Ferndale, Michigan

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The best groomer I've ever taken Dexter to. He's a 6 year old doodle so he's been to a few. He happily goes in and is happy when he leaves. I know their staff is fear-free and is willing to work with any dog's needs. They understand what to do even when I'm terrible at explaining it and Dexter always looks amazing. Today he even got a bandana with his favorite movie on it! Cannot recommend enough read more

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Awesome! Had same groomer for my dog for 6+ years. He is no longer grooming. Couldn't find anyone who would take my frightened dog for nail trim. Took to All Paw Spa and they worked with her and respected her intense fear and anxiety. Highly recommend. read more

Great job grooming my dog the past few months but the entitled attitude of the people that run this business needs to be checked. I've seen reviews on here stating that rather than fixing an issue and apologizing the employees get defensive and combat the client. This is exactly what I experienced today due to a scheduling conflict that was clearly made on the business' part. I had booked an appointment for today, October 4, then cancelled and rescheduled for tomorrow October 5th over a month ago via phone. I received a confirmation email stating my appointment had been cancelled and switched to October 5th right after that phone call. I received two confirmation emails yesterday so I confirmed assuming they were both for October 5th because to my knowledge we had already taken care of this on both ends a month ago. This morning I receive a text asking if I can come in earlier today around 11 (which is not the first time they've reached out the day of an appointment asking if I can bring my dog in earlier) I was confused and let them know I had another appointment this morning. Then I receive the following text (see images) WHY THE EFF WOULD I HAVE THE SAME DOG COME IN TWO DAYS IN A ROW? first ask yourself that question. Second it's obvious the owner doesn't give a shit how the employees communicate and deal with clients seeing the way the employees are responding to peoples reviews on here for example stating "not to mention the frightful condition of your dog upon arrival" who the eff responds to a clients review in that manner? This establishment needs a real owner to put the employees in check unless this is the actual owner speaking to clients this way. The entitlement in this establishment is way beyond their wage. If you're miserable at your job then you should quit rather than rubbing your misery on others. Act your wage. read more

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Me and my wife had to find a new groomer after moving. We have a Pomsky who is very friendly and kind but can sometimes get overwhelmed and be a lot to take care of. We went to another groomer in the area and had a terrible experience. We took our dog to this place and it's the best experience we have ever had! Nina did an amazing job and my dog was not scared or anything when we picked him up. highly recommend read more

I had an appointment that I was late for (had a bird flying around in my house) and they asked me not to come back. (I was never late or cancelled prior). the girl on the phone was so rude and did not let me explain my situation with the bird. read more

We have taken our pup to other places and nothing compares to All Paw. He always smells great and looks beautiful. Doodles are difficult when it comes to haircuts but they never disappoint. Curbside pick up and drop off is easy. They are very communicative with their process and our pup never seems stressed when we pick him up. The bandanas are a nice little bonus with the service too! read more

All Paw Spa - Doodle groom - Pet Groomers Near Me - Ferndale, Michigan

We woke up the day of the appointment with kennel cough. I have the vet bill and receipt to prove the the fact. We were still charged $45 cancellation fee for not infecting their kennel. One would think that taking the courtesy to not infect their kennel would negate their "policy". Terrible business ethic in not working with the customer with an unavoidable circumstance. read more

I had an interview to work here because my passion is dogs! I was very excited, however on my way to the interview it was raining very bad and the roads were icy. Its a bit of a drive from my house, me and my boyfriend were in an accident 10 minutes from their spa. We had to wait over an hour for somebody to come and help us and make a police report. Metal from the hood was digging into his right wheel, making it undrivable. We had to wait over an hour for police and family to come help. They wasted no time in texting me to let me know they 'black-listed' me on the website I applied through and that I wasted their time. I apologized for wasting their time and told them I was just grateful me and my boyfriend were unharmed. She chose to call me unprofessional for not calling in, when I was literally in an accident. I am 20 years old and have been in management since I was 18, never have I seen such unprofessional employers who value a 'call in' over the safety of a potential employee. It truly made me sick to my stomach to know employers like that exist! I am grateful it happened, everything happens for a reason and god was showing me what awful people I almost worked for. I just found out a month ago I am also pregnant 3 months pregnant, so maybe it was hormones lol but I was sure to tell her how rude she was! I am now training to become a groomer at petsmart, and they treat me very kind! Never settle or deal with anybodys belittlement in the workplace. There is always better out there. A simple "Hey, is everything okay? Why couldnt you show up?" would've sufficed. They were sure to make me feel very uncomfortable. This happened in March and it still bothers me knowing they probably treat their employees and customers awful, I didnt deserve that. They also got my interview date mixed up a week prior and I had to correct them. I dont recommend working here haha, let alone entrusting them to care for your pups! read more

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I came here with my new puppy for a first time grooming service. They would not let me inside with my puppy to watch his nails being trimmed. They said the reason was Covid. It's 2024, we are no longer in crisis. I would've been happy to wear a mask inside, but they would not allow that either. Nail trimming is not a great experience for dogs and I just wanted to be there with him for his first time to calm his nerves. We ended up leaving. I had called the day before and asked questions over the phone, I wish they had given me this information at that time. I also explained that I wanted a face trim for my dog over the phone. They said to put it in the notes when I made the online appointment which I did. When I got there today, they said it couldn't be done. It was a completely wasted lunch hour. read more

Took both our dogs for their first groom ever and they both look great! Easy Covid protocol right now too, the groomer came out to our car after calling. Will definitely be back read more

All Paw Spa - Pet Groomers Near Me - Ferndale, Michigan

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I would do less than this if possible. We have took my dog here multiple times. I was turned off when she came home and they claimed she had a mark from her collar being too tight. I took her to the vet because it looked odd, the vet said this was not from a collar, it was from a burn. Today somebody I know took their dog here. They cut him so bad he's limping. Instead of confessing and apologizing, they claim it was there before and the dog has been doing that. Which is completely untrue. Not sure if there is a way to report this business but I'm going to look into it! read more

All Paw Spa - Pet Groomers Near Me - Ferndale, Michigan

Excellent service! My greyhound doesn't require much bathing but her nails get long after a few weeks - the staff here make it so easy to get nail trims without an appointment. They are gentle and safe. My pup is OBSESSED and can't get enough of their pampering! (Pic for attention ) read more

All Paw Spa - Pet Groomers Near Me - Ferndale, Michigan

We are beyond impressed! Our darling rescue pompekchi has come a long way in a year, but grooming has been the final frontier. Our vet is "fear free certified" so we found All Paws on their website as having a certified groomer. Even on medication, these types of visit are beyond stressful for him. Much to our surprise and delight, not only were they able to groom Gouda, but I picked up a very happy, not at all stressed boy when I arrived. Even more to their credit, we discovered when we got home that he hid his medication in the morning and had not had anything to help with his stress. We will definitely be going back! read more

All Paw Spa - Gouda Percival Cheese - Pet Groomers Near Me - Ferndale, Michigan

Really happy with the results of my dog's grooming session recently. They did a really good job with his cut, gave him the works, and it was really affordable. I'll definitely be back. One thing is though, they have a no people inside policy, which is fine (my vet is like that- leftover covid protocol probably), so expect to wait in your car- don't go in! Would have been nice if they explained that policy before as I was confused when I arrived. Very good groomers and very nice staff! read more

Thinned out my Shih Tzu hair after they knew I was growing it long. Took her there for months, every other week. I always wrote on the sign in paper, NO CUT. In additional, I would tell whomever picked her up from the car, No Cut. I Brushed and combed out hair twice a day. Very Rude after I called up there to ask about it. I do think they are a good place. However, I can't give a good review due to the fact that I was growing her hair for 9 months. If they have a new person, they should not have put a new person on thick long hair. read more

Puppy spa day a total success! Friendly, fast, and a great result. Definitely plan another visit soon

I stopped by without an appointment and was taken care of right away. I was transporting a surrender dog to a rescue but she was in dire need of a nail trim. They did a great job on her nails and we're very friendly and professional. read more

I have been taking my goldendoodle to All Paws Spa for about a year now and have always supported them by posting pictures etc. after appointments. I had never had a bad experience until now. Today I picked him up and was very upset with how he looked - they had shaved him. When I called the owner upset she was very defensive and told me they called and talked to someone about his matting and that he would need to be shaved. I never got a call or spoke to anyone about it and told her that multiple times. I am the only phone number they have for him. The owner was very defensive and simply told me "it will grow back". I understand that hair will grow back but due to the lying about calling and speaking to me, defensiveness, and lack of customer service I will not be returning. read more

All Paw Spa - After - Pet Groomers Near Me - Ferndale, Michigan

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Rude and dismissive. Also it takes forever to get an appointment. Much better places out there!

Switched from a spot in Royal Oak to here and we made the right choice. Customer service gets 5 stars. Our pup was calm and happy when we picked her up from All Paw (which wasn't the case at the previous spot). Prices are comparable to other locations and totally worth it for the quality of service received. We're excited to try self wash stations (with COVID-19 going on, they come to your car to get your pup instead of you going in with them). Our new go to grooming spot, and the one we'll recommend to friends. read more

Professional, reasonable pricing, and good grooming. I was very pleased with the service. I will definitely take my dog back.

So disappointed in our grooming experience. I specifically said to not shave him. Just a summer cut. When I picked him up he is completely shaved - down to his skin. I will be calling the manager tomorrow. It is the worst grooming we have ever received. read more

All Paw Spa - Before his grooming - Pet Groomers Near Me - Ferndale, Michigan

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Second time in and wow! Always so good. My cat literally comes home like he had a spa day and always looks so amazing!! Thank you Emily and your staff for another great experience! read more

Very cute and easy to get to. Staff was friendly and helpful for our first time visit. Will be back!

I love the team at All Paw Spa, and so does my dog, Roscoe. They take great care of my dog, they're always considerate and friendly, and they really go out of their way to make everyone feel welcome. The service is thorough, the pricing is great, and you can tell they love every fur baby they see. I've been going to All Paw Spa for over a year now and recommend them to everyone I know. read more

My Mhysa loves this groomer! Emily is so kind every time we visit. Mhysa is a golden doodle (mostly mini poodle) so she's very shy with high anxiety. She's just so excited every time she goes in and comes out so happy. She even jumped up next to Emily before I left during yesterday's appointment. Can't forget to mention the amazing quality of grooming done here. We're excited for our next visit! read more

Best Place Around. Drop off and a couple hours later, My poodle is clean and happy! Pet Smart and Petco did a horrible job. The price is about the same too. read more

Very bad experience , i dropped my dog off at 10 was called to pick him up around 3:30 , his nails aren't clipped there still very sharp , I asked for his legs not to be cut & they are . His whiskers are cut very short , 1 cut all the way off , his face is cut uneven & the complete Opposite of how I asked. it's like they did everything I asked them not to do . Wouldn't recommend at all . read more

This is my second time at al l paws and to tell you the truth I am disappointed to say the least. I have a long hair mix breed cat who is one of six cats that I own. First time I took her there they gave her a lions cut and the works. It was great and cost $85 plus a tip. Yesterday I took her in for the same service. I dropped her off at 8:30 AM and at 8:50 AM I received a call saying that she would be ready by 9:30 AM. I was skeptical because it didn't seem like enough time to do everything they should do. I picked her up and was told the bill was $100 not $85 and again plus tip. No warning of the increase. When I got home she didn't smell clean, she had hair cuttings on her tail, and dingle berries on her butt. Not even a cute little bandana. When I called back I got someone who was extremely defensive. She said to me that the cat must have pooped in the carrier. Not the case. I don't think that All Paws really cares about client longevity. I drive an old van because I rescue cats all day. But I paid $140 to have my cat spoiled. It wasn't the first time I felt slightly discriminated against. I don't drive a BMW or Subaru but my money is green and I want my cat clean. read more