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    Cathy Pinkston

    3.6 (5 reviews)
    Closed 8:00 am - 8:00 pm

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    Buyer's agent

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    4 years ago

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    7 years ago

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    7 years ago

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    Smith Douglas Homes - Wall temp.

    Smith Douglas Homes

    (116 reviews)

    Townhome is wonderful but their WARRANTY dept is trash! I had to spend $500 to have my handyman…read morecome by to reinstall my clothes racks in my primary bedroom! ALL of my clothes fell on the floor at 3am in the morning because they weren't installed correctly! SD warranty dept told me it wasn't covered under my one yr workmanship warranty because I exceeded the weight limit! The rack wasn't even all the way full when it fell!! All good though, I got it installed correctly this time with better materials & an extra rack. Even my handyman said it was installed with cheap materials! My townhome is great, but the warranty dept avoids any responsibility if anything goes wrong! Thank goodness I had the extra $$$ to have it repaired!

    How come Smith Douglas has a 4.7 rating on thier website and a 1.0 rating here?…read more I have lived in my Smith Douglas home for two years, and what began as disappointment with the landscaping has grown into serious buyer's remorse. I have already spent about $6,000 trying to correct the yard and landscaping, and I am still only partway toward having the kind of property I expected when I purchased the home. It started as disappointment and has grown now into deep regret. The larger issue is not just landscaping. Our declarations included no meaningful cap on rentals, and today roughly 33% of the homes in Laurel Park are rentals. That level of investor ownership has changed the character of the neighborhood. While some may argue that rentals do not significantly affect property values or community standards, our experience says otherwise. In our neighborhood, the rental homes appear to account for a disproportionate share of HOA violations, including neglected yards, trash, beer cans in the street, speeding, loud profanity, and other disturbances. Law enforcement has also been called to the neighborhood multiple times, and as far as I am aware, those incidents have been tied to rental properties. This is not something that should surprise anyone. A neighborhood with a high percentage of rentals is simply different from a neighborhood primarily made up of owner-occupied homes. People who plan to work 30 years to pay for a home should know exactly what they are getting before signing a contract. My advice to buyers is simple: before purchasing from any builder, obtain and carefully study a certified copy of the Articles of Declaration and HOA documents. Pay special attention to rental restrictions, investor ownership limits, enforcement authority, and architectural standards. What is missing from those documents may matter just as much as what is included. If you want to stroll around here and see what I am talking about feel free to contact me. We are on the fence about moving, if we move now, we lose around 70K, if we move later - who knows. Buying a home should not be a crap shoot, watch for the details. Pro tip: If the agent tells you no rentals or limited to 10 % get a copy of the declarations and bylaws, have the agent sign beside the language that shows you are protected. It could save you 100K in the short term.

    Justin Landis Group - Happy Closing Day!

    Justin Landis Group

    (78 reviews)

    Old Fourth Ward

    We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

    Savy Roberts helped us with both finding a home to purchase and selling the house we lived in…read more Every step of the way she was reliable, responsive, and offered expert knowledge. Her communication is truly exceptional! She fought for us in tough competitions, and was our rock through some difficult situations that came our way. Our first time selling a home was smooth and quick thanks to her guidance. Savy's passion for what she does and her level of dedication to her clients is highlighted through every answered question, conquered obstacle, and celebrated win. Savy went above and beyond for us and I would strongly recommend her to anyone interested in looking to buy/sell. We could not have asked for a more perfect person to be by our side on this journey.

    Cathy Pinkston - realestateagents - Updated June 2026

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