Recently my 2018 Chevy Silverado was victim of a Hit and Run in front of my house . Cates…read morefacilitated the repairs in coordination with my State Farm Agent Mike Miller . It had been a rental truck and had seen some rough service but Cates did the repairs as if this truck was a show truck . The repairs exceeded my expectations , the finish was as good as if not better than a factory finish, it looks like glass. The color match was perfect . it is an absolutely beautiful truck that I am very proud of. I cannot thank the crew at Cates enough . To David and Chuck , you quite simply run the best body shop in Richmond Indiana and maybe even the state . You simply cannot find such pride in workmanship as these guys provided me. Thank You from the bottom of my heart.

We have used Chuck Cate for over twenty five years on auto body repairs. They always provide…read morea-1service. Our autos always turn out like new. Cate's provides premium repair work. We will never go anywhere else!

They are amazing!!!! My heat shield was falling off and they fixed it for free. Never been before…read morebut I will use they going forward.

My daughter was charged over $500 to fix a problem, but they couldn't figure out what was wrong.So…read moreit didn't get fixed.Seems like that's a lot of money for not fixing the car. Yes they had to pay for that trip to puerto rico somehow

Spurrier has been our go to when we need an auto repair going back 10 years. We have always…read morereceived a friendly greeting. We were given an estimate and time frame which was always met. I recently needed a Shark Fin on the top of my car replaced (garage door came down). Jeff was able to order the part needed and the next day he was able to put it on for me. if we have a need to get something repaired, we will return and support independent businesses in Richmond! Thanks Jeff!!

Fabulous customer service and work! Super satisfied at the…read morespeed of service as well.

Steve was honest, genuine, affordable, trustworthy and a true artist. He fixed a scrape on my car…read more(until he was satisfied) and you cannot tell there was ever a problem. I would highly recommend this business!

I had an issue with a door not opening because of a fender being improperly installed by a previous…read morebody shop. Hatfield knew exactly what the issue was and repaired for much less than we had expected. Steve is very easy to work with.

They are nothing but crooks, don't bother. And definitely never use their rental car service. They…read morewill rent you a car with OLD tires that pop and then try to make you pay full price to replace it.

Came here after being at a very unhelpful Chevy dealer about an hour away. We were from out of town…read moreand needed immediate service for our vehicle. They got us right in and were done even sooner than they estimated. Everyone very friendly and accommodating. Thanks Wetzel Chevrolet!

Nick was our guy. He was amazing. We went in with not a real idea of what we wanted. He was able to…read morenarrow it down to 3 vehicles. Then it was easy. He understood our needs and found us the perfect vehicle. Unfortunately someone ran a stop sign and totaled that one. I have faith that Nick will be able to find me something else that is perfect for me. He really went above and beyond. He helped us with wealth management ( even though we have none) retirement information. Great guy great dealership. They are not salespeople and do not get commission so you know they really are there to help. Thanks

Two days ago, I went out to take a look at their cars, after a friend suggested to me that the…read morebrand was good. I'm a little leery about a brand where you might not find service all that often, especially after having a Volkswagen and moving to a small town. As I started to look a salesperson emerged from the building, Keith Glover. I always hope that sales people will be honest and helpful. He was very friendly, as I explained to him that I was being nosy at this time and couldn't buy anything. I told him what kind of car was on my mind, so as they didn't have that exact configuration, he moved me to something I wouldn't even consider. Still, he wasn't really doing the wrong thing, it was just fruitless, as was his asking me if I wanted to take a test drive. I asked him about PZEV (Partial Zero Emissions Vehicles) since I'm planning to move to California and would not like to trade an almost new vehicle at a huge loss after a year. He went into a lovely story about Cleveland and Ohio, and pointed to the emissions information on the sales sticker, but never really answered my question. I know there are salespeople who do a good job, but in these difficult times, can they afford to be less desperate? I realize that he wanted to give me a "good presentation" but he was misleading and probably hoping for a quick sale even though I told him I couldn't. No harm done.

The service department is the absolute best. I have had my RAV 4 in four times and each time I was…read moregiven fast, honest, pricing . Try them out!

I wish I could give a half star or less on this one. Wow, where to begin? I would suggest you buy…read moreelsewhere, I was sold a vehicle they knew was defective. (Air didn't work, they owned and drove it several thousand miles). I had it in their service department over 10 times in the span of a year and they either couldn't or wouldn't fix the problem. Vehicles were overpriced and service was unfortunate. They were all very nice though, which I would expect for the amount of money they took from me. Dumped the car and will never do business with these clowns again.

They were suppose to diagnose my car. I called 3 x yhr 1st day and they didn't get to it. I called…read moreall day the next day someone finally called me back and they apparently went ahead and too it upon themselves to make a repair I never approved which cost over $300. I only saw a hose replaced and my car ran the exact same. Another mechanic helped as I broke down took one look under the hood my alternator was practically shredding. I won't ever go back there. Poor communication and admitted they didnt have time to "test drive it but up and down maim in front of their business to ensure it was working properly

We were camping at Summit Lake and our brakes went out. My husband called Don & Joe's and told…read morethem we were vacationing. They had us bring it in and had it done by the next day. They did a great job and at a very fair price. Wish we lived closer to bring all our mechanical needs to them.