Again, Pat at A-1 muffler (and his team) gave me a top quality/value service today when replacing…read morean exhaust system. Value? Sure... he saved me about 50% from another vendor. I did schedule an appointment and waited for the job. Less than 45 minutes the job was done. Perfect.. I'm very happy

The customer service is great here, and I would highly recommend this place for honest,…read moretrustworthy, and great prices. Thank you A1 muffler for your service Sincerely Linda Phinney

BEST CAR REPAIR IN MUNCIE! I got my front bumper fixed by Jones a few years ago. They did a great…read morejob, were speedy and affordable. I also asked if they could order a small plastic piece that was missing when I orginally purchased the car, and they ordered it quickly but I forgot to pick it up. Fast forward to now (about two years later) I randomly remembered and they still had the part! They installed it with no hastle, and were very kind. I have been to almost every car repair spot in Muncie, and Jones is by far my favorite. Cannot recommend them highly enough.

GO HERE TO GET YOUR CAR FIXED!!! Wallace is the most trust worthy, dependable and smart guy,…read moreespecially when it comes to cars! I went to two other places with my Jeep and got screwed over, taken advantage of (financially) and was wasting my time until I went to Jones. He will help you out the best and even goes above and beyond! Thank you very much Wallace and your team, you helped me in my time of need and I appreciate it so much! I will always suggest people to take their cars to you! Update 2/18/2020: AGAIN, go here!!!!! I took my car back again and every single employee at this location was so extremely nice! JR (the owner) talked to me while I waited, Dereck was super nice, Mike is the best, and I am just so grateful to them for their help again getting my car fixed! They care so much about their customers and went above and beyond a second time!!! I'm so grateful to them as a broke college student who wouldn't be driving if it weren't for them!

The promise of driving away in a nicer, newer car continues to be given only to a select few. I am…read morea REPEAT customer with REPEAT bad experiences. (yes, shame on me for returning.) I finally went in under the guise of getting all this help, new programs to help me get into a better payment, etc. I hate having my time wasted and wasting other people's time. I told them from the start there was no point in coming in but they push and push and push and promise that they have all these incentives one could qualify for in order to get top dollar for my trade (on top of being a GM Legacy potential deal as my dad worked for GM). I bought this car through a customer service repair associate (after a previous terrible experience). Previously, I was able to use my warranties as down payments. Now, Stoops has a new owner and because it isn't the "old Stoops" I could only get cash back after my trade in. I couldn't use that same cash back toward a down payment meaning my payment would still be sky high. This is ridiculous and I am highly upset. I was told my credit was fine and I could be approved but there was nothing they could do about keeping me at a better (or even the same) payment. I also had an email about $7/down. Also false advertising that they like to hit you with in order to get you inside and waste your time.

I have no words for the incredible service I received from Pat Bowen. He made the process so easy,…read moresmooth, and with the kindest soul!!!! I recommend stoops and Pat too anyone!!! He even drove me my car to Georgia!!! My heart has been forever touched from his kindness!!! Go to stoops!!! Also former BSU STUDENT!

Simmons Automotive does solid work at a fair price. They kept our Subaru Forester going for 18…read moreyears and capably performed maintenance for which other repair shops closer to me deferred to a dealership mechanic.

We have been very happy with the service we received on our Kia. We are choosing to have Simmons do…read morea brake job on our vehicle also.

5 stars to Adam!! What great customer service!!! I was so stuck! He got me right in and got me…read moreon my way to finish my Christmas shopping on my only day off! Even gave me an early Christmas present to me and said...no charge!! Merry Christmas to you sir!!

I've been going to Nick and B's for years. Management has changed in recent years but is still…read moreexcellent, maybe even better. I had work done on my truck's clutch (and a brake fluid cleaning/refill) this week. I got a reasonable estmate for $600+ and had them go ahead with it. When I went to pay, the manager Eric and Customer Service Rep Mary Lou had looked up warranty information and my bill was only for $430! Who does that? That's what you call CUSTOMER SERVICE, something I'm glad still exists in some places. It felt like they did something with adjusting my brakes, too, in their total inspection process. They didn't say anything about this or charge me, but I'm pretty sure my brakes are feeling better, too. Good people!

CROOKS. Had fuel pump installed 7/25. Came with 2yr/24000m warranty. $800+. Would not start 6/26…read more Called, they came & got. 2 days later without calling after supposedly telling me it wasn't the fuel pump but a grounding wire issue. Fixed it. Me, no communication as to what was wrong. Called and said it was ready along with a $640 bill that included $140 tow bill. I strongly advise against using this company for any of your automotive needs. Muncie is full of more reputable mechanics who wont scam there customers. ZERO STAR REVIEW

I enjoy their service they have good customer service that listens. I have been to an auto repair…read moreshop been going there since I was a teenager but they got to the point where their service was not all that great anymore. So I heard a lot of good things about ring for service from other people so I Took my vehicle to him they did aDynastic check on it to let me know what was actually wrong with it. I rather go to a mechanic that can fix my car the 1st time so I don't have to continue going back over and over again. I know people make mistakes but when I have to go back over and over again for the same problem like I did the last place I went to I'm sorry but I will choose ring for service. They will fix your vehicle. That's what they did for me thank you thank you ring for service reverse for fixing my vehicle I appreciate you.

wish I could give NEGATIVE stars!!! Took Dodge Nitro in for…read morean oil pan leak and no heat. Dropped off Saturday. Tuesday I get told my oil pan doesn't leak and then was told needed thermometer for heat. $587. I had my dad call due to not understanding some of the things they were saying (and not wanting to get screwed over) and the guy was saying no leak. My dad has personally seen the hole and was explaining where it was and plz look again. Next morning got a call leak was fixed and heater would "blow you out of this car".... and there is "no charge, have a good day" The heater was NO DIFFERENT than when I took it in. lying jerks who know NOTHING and should NOT be working on vehicles. Incompetent fools running this place Absolutely a waste of my time!!!!!! My vehicle is currently sitting at ANOTHER mechanic to fix the heat.

Matt and the crew are fantastic! I bring all three of my vehicles here for service. Always the…read morestraight scoop no BS. I trust them implicitly. I will probably regret giving them such a great rating because if a lot more people bring their vehicles to them it will take longer to get an appointment... Great, honest mechanics! Super glad someone recommended them to me!

I suspected I needed new brake pads and rotors. My cousin recommended Cory's to me as he's had work…read moredone there on his cars. He said they were fair priced and quality work. I called around a few places and Cory's estimate came in with the best price. Unfortunately, they couldn't get me in until 1.5 weeks later, but it was worth the wait. It also shows that apparently they're in demand. They offer a night drop which is very convenient. I dropped my car off the night before my appointment. I received a call the next morning less than a hour after they opened explaining what they found. I okayed the repairs and my car was ready less than two hours later. Fast, efficient, and honest service.

We have used Cory's several times and they are great! quality car repair without breaking the…read morebank!! We will continue to use Cory's and I will tell my family and friends about them!!