This petco has a really high turnover rate. Every few months there is a new batch of employees,…read moremost not great but occasionally one knows their stuff and actually enjoys helping people. Even they never stay long though. This has been going on for years, so it's clear the problem lies with upper management. Recently I spent over 5 solid minutes waiting for help to get a creature for my fish tank, was told someone would come and no one did. This was after I wandered for a few minutes trying to find someone. Two employees stayed by the register. One got all panicky and couldn't do it, the other guy stood there the ENTIRE time chit chatting with a customer (personal convo, not just small talk to be nice). I finally gave up, they lost a sale. I'll just start driving over to a different pet store in NY. Oh and the insect feeders are all half dead because they don't provide fresh gel cubes/water.

Absolutely sickening location. It's a gigantic shame that THIS is what the closest pet supply store…read moreto my college is like. Not only is the store filthy, but the poor bettas are kept as if they're being punished for unmentionable sins. For every betta with clear water and decent health, there are five with murky, unchanged water. What's worse is the dead ones, floating side-up, eyes glazed, fins rotting, gills covered in fungus. What's even more appalling than the horrendous conditions is the blatant and cruel disregard and disrespect displayed by the employees for the lives of the fish. When I told a female employee that there were at least three dead bettas, she gave me the snarkiest of attitudes, and said that they "like to float on their sides sometimes". Then, like Darla from Finding Nemo, she grabbed their little cups and SHOOK THEM until either the betta got up (only one did) or continued to float, dead and sorry, corpse desecrated by some crazy, heartless lady shaking it around. She told me that only one of the three I saw was dead, but one of the ones that she shook was DEFINITELY in fishy heaven, but she was too caught up in shaking the poor thing to notice. I have never felt more horror, disgust, and deep-rooted sadness after exiting a pet store. For shame!

Very friendly and comfortable environment. I felt no guilt at all leaving our guy for the day.read more

Great little shop!…read more I love the owner here, she's a true animal lover. The Handsome Hound is full of everything your pet could ever need. Dog beds, leashes, collars, food (both high quality kibble as well as raw), cat food and toys, you name it, she has it! As you walk in you can see her wall of clients and ribbons and awards from her own dogs who also happen to roam the store. It's nice and cozy and you can ask her any old thing, she can help you! She also runs a small but nice doggie daycare in her building. Your dog will be treated like a star! Don't forget she can groom them too... let's just get everything done while we're there. Great local store, great lady!

I'm very happy that I took my dog to WMAH, they gave my dog a lot of attention, examined him…read morethoroughly and talked to me about their concerns and what I should do when I brought him home. The caring at WMAH is unbelievable! Next time I need a vet I know who to go to, thanks for caring!

Jen Billert and Dr.Bo are simply amazing...super understanding with what your dog needs are and…read moreyour needs as well!! Over the top with customer service!!!

If I could give them "0" stars I would!!! Ignore the other…read morestars. This place is terrible. When we came by to drop off our dog, we found they were closed and no one was there to talk to. We saw a note on the door saying since it was Veterans' Day and a holiday, drop off times were limited to 9-10 am. This was news to us. We were never told this when we book the dates. At this point we were about 1 hour from the airport and 3 hours from when our flight would take off. Thank goodness there was another kennel not too far away. What kind of business is this ????? Don't use them unless you date & time of departure and arrival are VERY flexible

We have been bringing our dogs here for years. They do a great job of keeping our little Frenchies…read more(pugs before we lost them last year) safe when we can't be with them. Staff is super nice and helpful. I don't know what the other reviews are talking about with the hours. It is very clear when pick up and drop off times are. And honestly it's standard practice in this area for limited times.

Dan and Kathy trained my three German Shepherds. Within 5 minutes, my pups were no longer pulling…read moreand tugging on leash and enjoying long "Pack Leadership" walks. Following Dan's advice and developing a routine for my dogs, they now go outside. No leash. No fences. No expensive electric fences . We enjoy being outside with no worries of the pups running off into the woods or onto the road. They are more relaxed and happy. Dan and Kathy revolutionized my family's life and my pups' lives.

Dan and Kathy came to our house for the first training session with our eleven-week-old Irish…read moreDoddle puppy. They were professional in every way, sharing their expertise, experience and vast knowledge with us and the puppy. Dans hands on approach was great for both the dog and us. I would highly recommend "Dan Trains Dogs " to anyone who wants the best for their pet from an outstanding team who truly loves what they do. Mike B.

We thank you from the bottom of our hearts for your professionalism and kindness . You helped my 93…read moreyear old WWII veteran mom say goodbye to our precious golden Nugget.

We have been going to Mount Anthony for over a decade now for all of our beloved dogs & cats care…read more There is nothing but kind, professional, compassionate and pleasant staff to encounter. Everyone from the receptionists, groomer, technicians, and doctors are willing to take the time to explain and educate what options are available. As all professional veterinary care can get quite costly, Mount Anthony is also fairly priced compared to what I've heard from other pet owners who have faced similar procedures and services.

I have worked at a tractor supply down south for awhile now and visited the tractor supply in…read moreBennington Vermont while on vacation. All I can say is, if I were to treat a customer the way that the MANAGER of the Bennington store treated my mother and I, I would definitely be fired on the spot. I understand that things get crazy and customers can get annoying but under no circumstances should a team member or manager be blatantly sarcastic and rude to a customer.

We pulled up here with the only vehicle in the parking lot that was not a pickup truck. This is…read morethe sort of place where you might want to go if you are in a GIT-R-DONE mindset. There are a lot of things to help you, well, GIT-R-DONE. Think of it as like a hardware store that is more oriented towards the needs of a more rural community, but there is also some stuff that you wouldn't find in a typical hardware store, like a fairly large clothing section. My girlfriend quickly and easily found what she was looking for...a particular type of leather cleaner. There was quite a selection of horse-related implements in that aisle. We poked around the rest of the store out of curiosity. My girlfriend picked up some very cute rain boots; they looked a good bit more durable than the stuff we've seen for sale elsewhere...but only time will tell if they hold up well. The clothing I was a little bit disappointed with. They had some durable-looking work boots but like, not the stuff I would really buy. I own some American-made Red Wing boots and they've held up for years, virtually indestructible...all the stuff here I checked was made in China, which is a little sad to me. They had some attractive-looking and very practical wide-brimmed hats, something I am a big fan of, but you see...I have a very big head and I couldn't find any hat in the store big enough for me. One-size-fits all. Except for my big head. At any rate I felt like it was a cultural experience visiting this store, and it was also pretty practical so I can see myself coming back here. What would make it 5 stars? Sell hats in different sizes, including XL so I can buy one. And sell more American-made goods.