Update: if I could give this place less than 1 star I would. Gave my dog the sweet potato treat…read morelast night (same day it was purchased) in small pieces in portions. Made sure she didn't eat it all at once. She woke us up at 6am yacking up the sweet potato and left orange vomit everywhere. No idea if it was old or bad but stay away. Honestly what a disappointment. You can get everything there at any other pet store. There's nothing local or unique. Some Grateful Dead toys but they're from a brand. Some slightly more elevated brands that maybe you can't find at PetSmart but that's it. The girl working the counter was incredibly rude. She was on the phone talking loudly for at least 5 minutes. Said she was talking to her boss to a customer she was ringing up at the register but then talked about personal stuff on the phone. The store is very small and cramped. Even though it's a pet store it's not dog friendly. The girl never acknowledged my dog. I asked if they had any local baked dog treats like most small individual dog stores do, she pointed me to a shelf of big brand dog treats. I clarified and she was clueless and then said no. Waited at the register to buy something and she was looking at paperwork on a clipboard even though we were directly in front of her with our wallet out. Asked for a sweet potato treat. She shoves the container from her side of the counter at us. I asked for a bag for it. She expected me to go in there with my hands and take it. Immediately started ignoring us after we paid. It's a cute name but that's about it.

Amazing store, super friendly and knowledgeable staff. Can't recommend this pet store enough.read more

Part of my pet sitting duty is taking Bentley to Cheyenne for a bath. Bentley is more than 10 years…read moreold and is suffering from incontinence and has to wear a diaper. He's such a sweetheart. But because of the diapers, he has to be bathed more often. Cheyenne is amazing and she cares. And her shampoo from Italy smells amazing! Bentley's fur feels so soft. I highly recommend.

Cheyenne is patient and doesn't rush things with your dog. She magically wins over their trust and…read moreyour pet will allow her to groom your dog. My Daisy was terrified about grooming but now allows a full groom. A complete 180 degree turn about. And Daisy is a big girl at 125 pounds and can put up a fight and Cheyenne just amazes me how she gets her to trust.

Kathleen and her staff made my puppies, Bogey & Teddy, handsome again…read more She called just to make sure we were on the same page with details, and they were not at all stressed when they got home. Thank you!

Colleen did a beautiful job on my anxious rescued Yorkie-Poo. Cookie doesn't love new people or new…read moresituations and she took right to Colleen. It doesn't look like much from the outside but it's a wonderful place.

Lauren was great. Very understanding with my timid rescue dog. Would definitely recommend them.read more

This is the best place for anyone with animals, fish, birds, dogs, cats, whatever…read more They are very kind and helpful. Great with suggestions. The prices are reasonable and the store is a pleasure to visit. Brier would remind you of an old time hardware store. Not fancy, but everything you need is here. All you have to do is ask.

This pet store is not only extremely dirty and grungy but their staff is curt and unfriendly. I…read morevisited their store for a mere 10 mins to purchase a pet rat and they were cold and curt the entire time. Not only was the adoption experience negative but the rat that I purchased sadly passed only two weeks later. I have had rats before and I am very experienced in caring for rodents and I believe my poor baby died of a respiratory disease that he probably caught from the decrepit living conditions they must be held in. The living conditions must have been more horrible than I could imagine because the owners would not even let me see the cages where they kept the rats. Overall I am extremely disheartened by this pet store and feel truly terrible for all of the pets that have to live in these terrible conditions before they are adopted.

Great service, friendly staff, helpful, friendly and treat my pet exceptionally well. Been going…read morehere since 2004

I was told that Pine Plains was a good vet. I tried to bring my pet there when my current vet…read morepractice had staffing problems and referred me. I called them and told I needed to email information from prior vet and be "reviewed" before pets would be seen. After I called them to confirm they received emails and asked them to call me when they got emails they said "No, they were too busy". I understand they are busy, but then I was told curtly that I already called "several times". Basically, they were telling me to not call again. Message received, I just waited longer to be seen by current vet.

Friends and I took a drive up to Woodstock. Came upon this vendor at the Flea Market in downtown…read moreWoodstock. The back story of this vendor is the owners has a farm and they adopted 2 goats. The soaps are made from the milk they get from said goats. How awesome! The owner was very nice and her display was COVID compliant! The handmade soaps are stored behind the table away from touchy hands. If you want to smell the scent, she holds a bar behind a table fan and you get a whiff of the scent. So clever! 3 for $15 for 1 for $6. The size of the soaps are quite generous. I just used one this morning and I am totally hooked. The soap is very moisturizing and does not suds up crazy like some other handmade soaps which always makes me suspicious of how a soap that is supposedly loaded with so many oils and goat milk manage to suds up so much! They also sell shampoo bar which I also purchased and may write an update after testing it out. They also have doggy soaps! I so reget not getting it!! They do take online orders and offer free shipping for +$25 if you ever come across this vendor, definitely check them out.

I'm so glad I stumbled upon talk of this business on a community board. I was amazed at how quickly…read moremy order showed up, and the products are high quality. So far I have tried the almond soap and the cucumber mint body/hoof butter. Everything smells heavenly. The soap lathers well, rinses clean, and is moisturizing. The body/hoof butter is not heavy at all. I would describe it as whipped. A luxury to put on dry skin. Support this local business!

We have been taking our 2 german short hair siblings here since they were pups (5 years). They are…read morealways excited going back. It is a small family operation and the owners are responsive, reliable, and pleasant. Recommend with out reservation for safe boarding of your loved one.