Office experience is always professional efficient and kind…read moreFrom front desk check in and phone conversations every thing is always so positive Care quality has been fantastic Cleanings and more intensive care has been fantastic Dr morales and her team are amazing Only downside. Which is common in the medical world Im finding is that appoints start often very late unfortunately So a hardship with scheduling is planning on being in office often double the time "expected"

Yeah! I finally found a dentist I like. I've had many bad experiences with dentists since I was a…read morechild which made me distrust them. Dr. Atencio and his staff quickly made me feel comfortable and that they genuinely cared about my dental needs. On top of it, their offices are attractive and clean, a definite added bonus. My whole family is going to come to Dr. Atencio's office in the very near future. I highly recommend them.

This dude is piece of shit he barely takes Medicaid he will only send pre authorizations for…read moreexpensive treatments. He will not fight for you to save your money. Don't waste your time going to this guy . He picks and chooses what he wants you to pay out of pocket for . DO NOT GO HERE

Fabulous Dr. Terhune office is the best experience I have…read moreever had in a Dentist office I have had problems with my teeth for over thirty years now this dentist office is kind friendly, caring, they make you feel important that you are not just a number but a special person and they are so professional. I have found a Dentist off that makes me feel comfortable and they also do the best work ever very skilled knowledgeable, honest, everything has been perfect for me and this Dentist office I alway look forward to my appointments . I love this Dentist Office

Pros: nice office staff that works as a team , like Dr Lin who is friendly, does the cleaning,…read moreeducation on your teeth and what's going on in your mouth so you understand. Thoroughly inspects your mouth. Office is about charges. Good location that is easy to find. Staff helps you feel comfortable and safe if you've got anxiety about dentist work. Office is clean and you're treated like a person. Con: May or may not do cleaning on same day

normally do not leave reviews, but after months of ongoing dental problems, I feel I need to share…read moremy experience with Gentle Dental Reno Northwest. I had crown work done that has caused ongoing discomfort and repeated issues. Crowns have come loose/fallen off, and I have difficulty flossing due to excess cement between and behind the teeth. After seeking a second opinion with new X-rays and a CBCT scan, I was informed there were concerns regarding the crown placement and cementing, including that one crown had been placed incorrectly. I was also informed that two root canals previously completed at Gentle Dental showed abscess/infection  and I was referred to an endodontic specialist for possible retreatment of work I had already paid to have done. I have spent months trying to resolve these issues directly with the office and resolution department. During the resolution process, I was presented with an agreement stating that in exchange for reimbursement, I would agree not to post negative reviews or pursue complaints with the Dental Board. This was difficult for me because the amount offered was far less than the estimated cost to correct the dental issues, including treatment estimates provided by their own office that were more than double the reimbursement amount offered. This entire experience has been physically, emotionally, and financially exhausting. I am still hopeful this matter can be resolved professionally and fairly.

I swear by this office! As we know, dental work can be…read moreoverwhelming in regards to the pricing, the atmosphere and the actual work needed to get done. I'm terrified of the dentist. I was greeted by a lovely lady at the front desk with a very personable and comforting hello! My x-ray and exam went very smooth and they were extremely professional. The minute you go to check out and exit, there is yet another lovely lady to meet! She's incredibly sweet and explained everything thoroughly. From start to finish, you feel comfortable and at ease. I love office and I'm excited to get my work performed! - Coming from the lady who is terrified of the dentist.

Our family has been patients at Gentle Dental in Sparks for nearly 10 years, and both of my kids…read morehave had braces and regular cleanings here. Unfortunately, our 4:00 PM appointment today was an extremely disappointing experience. When we arrived, we were told we had been removed from the schedule because we didn't confirm the appointment. I explained that I did confirm through the text system, just like we always have. Claudia at the front desk was very kind and explained they've been having issues with the confirmation system and said they could still see my daughter. A couple technicians came out and said they would get her in shortly, but then another technician came out and said my daughter had been removed from the schedule because we didn't confirm. When I explained what the front desk had told us about the system issue, she said it didn't matter because they were no longer taking 4 PM appointments. When I said maybe we should just leave, she said yes, we should. The manager who we have known for a very long time was standing there during this entire interaction and didn't say a word. After nearly 10 years as patients, being told to leave over what appears to be a system error was shocking. There are plenty of dentists in the area who are actually "gentle" and treat families with kindness and respect. We will be taking our family to one of them instead. I hope the office takes a closer look at how situations like this are handled in the future so other long-time patients aren't treated the same way.

Always a great Experience. Very busy practice I feel as…read morethough I'm a family member. Lynette as always has treated me with amazing care . Enjoy seeing Dr.Patrick Silvaroli he always makes time to sit and chat even if I go there just to have my teeth cleaned.

Pros: punctuality of appt time. Office staff - pleasant and helpful: No overseas call center…read more Parking Cons: hygienist didn't heed my precleaning statement that a particular area is VERY sensitive and stuck the metal implement right into cavity!

I have been a multi-year client of the Vista Dental office and the team deserves the "full 5…read morestars". This period includes Dr. Thomas and recently, the transition to Dr. Vong and Dr. Avendano. Bruna has been my routine hygienist and her technical skills are brilliant, top-notch. In particular, her ability to sonically clean and to measure my receding gums with the absolute minimum of discomfort speaks to her fabulous technique. In a joking fashion, sometimes I think she's just saying the numbers because there is no sensation while probing the gum line. Additionally, I want to mention Amber and Jada who filled-in for Bruna during a recent absence and they too, demonstrated a high level of technical skill and competence. More recently, I needed updates to 6 existing fillings and had been a little reluctant to have this work completed. Dr. Avendano and his assistant Crystal were "beyond my expectations". As a team, they were fast, efficient, and treated me in a manner that ensured I was comfortable before and during the procedure. Most impressive to me was Dr. A's ability to deliver anesthesia by needle with NO sensation of a needle prick. I was aware that he was working in my mouth to prepare for the procedure and then, "poof", the area was numb. No jab, no pin prick, no burning. His technique is incredible and I remained comfortable for the entire procedure. Should you be facing some over-due dental work, or are simply in need of an excellent hygienist, I would confidently recommend the team at Vista Dental.

The main staff at Vista Dental Care that run their operations, seem to have a hard time listening…read moreto their customers. I am in the IT field and could not help but notice how their data that they're trying to collect from me as excessive and they seem to have lost my data either through negligence or through a hack. I am not sure.. button either case that is a lot of data to lose on a patient. I no longer trust going to this location even though I have been there for many years they seem to have gone through a transition of ownership as well, and that seems to be where everything went south. Their hygienist are fine. It's just the people that run their business in their office.

I had a disappointing experience at Gentle Dental South Reno…read more The staff was generally professional and polite, but the overall process was frustrating. I wanted to get a second opinion regarding the treatment that was recommended to me. I completely respect that dentists have their own professional recommendations, and I understand they may believe certain procedures are necessary. However, I also believe patients have the right to seek a second opinion before making a decision. Since I currently have no pain, discomfort, or concerns, I asked if I could simply receive the basic cleaning that my insurance covers. I was told they would not provide it because of other treatment recommendations. While I respect their policy, it wasn't the outcome I was hoping for. I then requested copies of my dental records so I could consult another dentist. I was told I needed to sign a release form, which was fine. The office sent the form by email, but it ended up in my spam folder, so I didn't see it until Monday morning. Once I found it, I completed the form and went to the office to obtain my records. Throughout the process, I felt like I had to work much harder than necessary just to get information and access my own records. During one phone call, I explained my situation to an employee, and instead of telling me she was transferring me, I was placed on silence. A different person eventually picked up, and I had to explain everything all over again. Overall, I left feeling like communication could have been much better. I respect the clinical judgment of the providers, but I didn't feel the office made it easy for me to ask questions or obtain my records for a second opinion. Based on my personal experience, I would choose another dental office in the future. And on top I asked I'll be there in 20 min to picked my records and I showed up 1 hour later and still made me wait to do what I asked. So unprofessional service.

Went in for a new patient consult and cleaning. Left with a referral for a root canal for tooth #2…read moreand an estimate for over $900 deep cleaning. Not sure how this was determined, because it was a rushed job. Simply looked at a few teeth with a mirror and made the determination. Did not even have the x-rays in the room to go over. Sought a second opinion from another dentist, who determined that #2 tooth was healthy and #30 was not. The irony is that he used the x-rays taken at Gentle Dental. He also used other methods and conversation that a place emphasizing profit over care would not be concerned about. In any case, this place is either selling services not required or incompetent. Either are disqualifiers. If proper care is expected see a true dentist in private practice and not a dental mill.

Exceptional dentist and staff. Professional, courteous, and efficient. Highly recommend.read more

DR. Eric is very good at what he does. There clean teeth, make crowns, fillings, and lots more…read more Even shorten the healing time on cold sores and canker sores. So don't delay make an appointment today.