Conner is beyond words Quality Customer Service!!!!!!!! I take my Cars there and my Family does as well read more

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it within the hour. The coffee and free water was a nice touch while waiting a few extra minutes! read more

I was given QUALITY CUSTOMER SERVICE !!!!!! I would recommend to anyone They explain every detail to you before and after work is done. Thank you read more

Very friendly and helpful. They managed to squeeze me in to get my wheels replaced. The lot does have plenty of parking but there are a lot of cars going in and out so be sure to park by the entrance and not near the bays. They also gave me a military/first responder discount. read more

Went in to get them to fix striped bolts so they could get to my oil filter to change my oil and they did a great job. Have bought two sets of tires from them on mine and wife's cars and they have been great and gave us a great price read more

I work across the street from Thompson tire and I went there after work today when my tire was fully deflated. I showed up very close to their closing time in an emergency and they were more than nice about it and the service they provided was more than one could've asked for. read more

I needed to get a tire replaced. I have a lifted truck and originally had taken it to Walmart, but they couldn't do it. I called around and finally found this place and they were able to fit me in. When I got there, Tiffany was so friendly and welcoming, I now consider us Bestie's. Tiffany and Kelly were super knowledgeable and walked me through the entire process so I felt comfortable. They answered every single question I had and had no problems taking the time to make sure I was satisfied. After today's experience, from the customer service perspective to the work completed, I've definitely found my go to garage. read more

I had new tires and rims put on my truck also a new rack and wheel bearing done when I picked my truck up the grill was broken I pointed it out to the manager and she got a attitude with me I wanted use this place never again I ask for my warranty papers for my parts they used for my record and know reply the manager has poor customer service read more

I have had my car here 3 times this year. once for new tires & they were AMAZING! second was battery & a few odds & ends I needed done... again, AMAZING! this week 9/22 I made an appointment a week in advance. they got all the work done same day but my apt time was ignored. if they got to me on time it would have been AMAZING & 5 Giving them a 4.5 support this local business. read more

My son needed one tire due to a flat that he drove on. He was told he HAD to buy 4 because it is a 4x4. That is a lie. I am a manager of a car repair facility in Stafford Va and I know for a fact he was lied to. Yes it is always best but he is on his own and flat broke. This is a 2002 Chevy Trailblazer that now has a set of four tires that are now worth more than the vehicle. You need to do something to make this right. This will NOT be my last review. BBB, Google, Yelp. I will wait to hear from my son before I proceed. Mary Norton So son called and said he was able to convince you to just do 2 tires, appreciated but worried that he lives in a area where he can not trust his shop. I will be finding him a better place to go for his next fix. Shame on you ! read more

I had a lug nut that was stripped. Tiffany and the crew here were super helpful in getting it swapped out. I was in and out in a jiffy, all without an appointment. Thank you so much, and I'll be bringing my business here in the future! read more

Took my vehicle here for a state inspection and there were a couple of minor fixes that needed to be made. They fixed them and could have easily said it was something more costly but didnt. I would not base my opinion of any place off of the opinion of one or two people. My experience here was great. read more

Talk about GREAT SERVICE. Shout out to Tiffany and Nicole for taking great care of me today. I have never experienced the courteousness they delivered before in my life. Thank you both for all that you do. read more

So my Wife and I took our Jeep to these people for a yearly inspection and were rejected because of a couple of things. They said the fog light, power steering hose, ball joints, brakes and motor mount were the reason it was rejected. Come to find out there was nothing wrong with the Jeep but the power steering hose. They tried to get over on my Wife because she is a woman and they figured she wasn't capable of knowing what was actually going on. They tried to overcharge for the repairs but we decided to go elsewhere because they tried to get over on us. I recommend that you DO NOT use this business and avoid it at all costs. read more

I scheduled an appointment for an inspection, this company found things wrong that had nothing to do with passing the inspection and when I told them to fix the problems, they said I would have to take it to a dealership to fix it. Then bring back to them. I don't think they should be doing inspection if the don't have the ability to fix minor issues so the car can pass inspection. Will never use again read more

I wouldn't recommend this place to my worst enemy. I went here for a state inspection and after taking my vehicle home they had over tightened some lugnuts which caused three out of the five studs to snap off. after a very scary ride off of the interstate and calling them to see what they could do to fix it since they caused the problem they were very rude and very un helpful. I first asked which tires they removed on my vehicle and one that had been removed was the tire in question, they then tried to tell me that they removed the other tire and not the one that had broken ( I guess to get out of fixing it ). They then told me that in order for them to even look at it we would have to pay to get it towed up there and they would decide if it was there fault or not to pay to fix it, but we would still have to pay for the tow ( since we lived so far away this tow would be around $125 that they will not refund to fix their mistake) over all very rude and un willing to help with a mistake on their part, i would take your business elsewhere! read more