Those guys fixed my truck one day no problem. Dropped it off at 8:00 and they were calling at 4 to…read moreget me to pick it up. Pricing was in line with standard pricing. Well done guys!

Eric at Transmissions America! What a guy! These guys here…read moreprovide great service and they can be trusted with your vehicle not to steer you down a hole with unnecessary expenses. The only place I'll go with drive train issues. - Tip: Bring Eric coffee. :)

I had to get work done on my Volkswagen and no mechanic around the Virginia area would work on it…read more So I took it to hometown auto and they diagnosed it and fixed my car fast and did the work right! Mike and his crew are awesome! Definitely will be back

Very friendly and helpful folks. Broke down on the highway while traveling through VA with my…read morecamper trailer in tow, and they towed both my truck and camper for me. They got me in super quickly to diagnose the truck, and had it repaired and ready to get back on the road by the next morning. Even checked and filled all the truck tires and camper tires for me. Could not recommend these folks enough, if I lived in VA I would use them for everything.

I want to take the time to recognize Jeff. His professionalism and great customer service were…read moregreatly appreciated. He took great care of my truck and got it to the place where it needed to go in a safe and timely manner. He was algo kind enough to drop me off at the nearest hotel. This is greatly appreciated,and for that, I am truly grateful. Thank you for your assistance!-Ro 611404.

I have purchased tires from this business and you couldn't find a bunch of friendlier people to…read morework with. They worked well and did the research to find the tires I needed and within my budget for my Dodge 3500. WHile changing the tires, the mechanic found that the tie rod ends were gone and let me know right away and showed me. They never tried to get me to allow them to do the repairs, and that is rare. Thank you guys for all your help.

The customer service we got from Brown and Son Towing was exceptional. They went above and beyond…read moreon Sunday, Mothers Day to safely get us off of Route 81 after our leaf spring broke on our fifth wheel. Mike, our hero, came out and blocked and chained the spring so we could safely tow the unit to Tonie's RV to have it repaired. They two companies worked together to coordinate the repair and made what could have been a horrific experience a satisfactory one. We were back on the road within a day and could not have been happier. We are now home safe and sound thank to two wonderful businesses that can teach the meaning of customer service. Thanks again to all who made everything go so smoothly!!!! Roxanne and Kevin Huber

Was towing a fifth wheel and was rear ended by another truck towing a fifth wheel. Our truck was…read moretotally drivable but Browns insisted on towing it. We are fully insured but Browns wants us to pay six thousand dollars for the three mile tow on the truck only. We were headed back home to Maine and need to get back to our jobs. We would never be reimbursed for that outrageous amount. Will be filing a complaint with the AGs office. This is a scam.

Terrible ways of doing things. While they may seem to have good customer service, they don't honor…read moretheir tire rotations when you buy tires from them. Brought old car in and asked for the free tire rotation where it's done X number of miles, and the person prescreens you with a question "are you here just for a tire rotation today?" While he inspects the tires, later returns and says he can't because there's a check engine light on - which has nothing to do with rotation of tires, and i had to go elsewhere to rotate the tires. Number of miles already hit for their service, bought tires from them and was in their system, but it's an unscrupulous way to deny you your tire rotation service, and it was the 2nd time that i had a rotation with them, guess the first is to lure you in. Terrible business that doesn't honor rotations when they feel like it, when you get this treatment then you'll know, until then you may think they're good and experts. No, experts and professionals do not act like this. But while they check you in by inspecting your vehicle, they act like they're going to do the included service with your tire rotation, but they ask prescreening questions during the so called chit chat in the beginning. Tire rotations for an old car have nothing to do with a check engine light. They told me come back in maybe a few months we can't do it today until that check engine light is cleared. Big red flag, this business has gone downhill.

I have purchased three sets of tires from our local DT in Roanoke. Each time has been a great…read moreexperience. Buying tires used to feel overwhelming and confusing to me. The guys at our DT make it seem much less difficult and do not pressure you. They gladly helped me this time with a warranty replacement on my stock tires which required them calling the manufacturer. They did this without complaining and advocated for me. Their prices are very competitive compared to other online stores. I would suggest making an appointment online and this will make your time spent most efficient. You can even purchase your tires online and schedule at time for them to be installed if you know what tire you want for your vehicle. I will add that while out of town recently, we had a tire pressure warning light come on and we stopped in a DT in Myrtle Beach area. This location was equally helpful and kind. Discount Tire knows how to find the right employees and train them well both in product knowledge and customer service! I call them the Chick-Fil-A of the tire world!