I love my dentist, Dr. Vivian Cavan, and her staff. I can't express how amazing she is! I found her via my insurance after moving to the South Bay Area. She's very thorough, takes time to explain things and has such a gentle touch. She did 3 crowns for me last year and my teeth feel so much better ever since. I have not had any issues - no problems and most importantly no pain. Her staff is super nice, professional and friendly. My teenage daughter likes Dr. Cavan just as much which means a lot given that she has never liked going to the dentist. Highly recommend. There's plenty of parking and so easy to get to. read more

Cavan Vivian, DMD - Located in a strip mall near a Dollar Tree and Isushi - General Dentistry Near Me - Chula Vista, California

I don't like leaving bad reviews but I read for honest reviews so... Good: -The staff was really nice and helpful, especially since they didn't let both my kids in the back with me. -My teeth got cleaned fine. Not great: - First of all I've NEVER had a dentist not look at my teeth. She looked at the X-rays and made her suggestions including an upsell of topical ointment. I was shocked and assumed she was coming back so I didn't think to ask if she was going to. - I felt like I was being upsold for everything, for me, my kids. - The xray machines were old school and I had to take 12? I know I went to a higher tech place before but I hadn't done this kind in forever. Plus they said they take more each visit? - no goodie bags? read more

Best dentist hands down! I was referred to Dr. Cavan by the VA. You never know what you are going to get when Tricare or triwest "help" you with a referral. Well, by the grace of God Dr. Cavan, her front office boss lady Amy and the whole team made the whole process (that lasted over a year) as easy as it gets. First, the office is located in an area that is clean, has parking and no sketchy stuff going on. Dr. Cabana office is so warm and inviting. Second, Amy. She is so patient and kind. She knows EVERY SINGLE PATIENT BY NAME! This to me is incredibly impressive that she takes that much love and care into her work to really embrace every person that she greats in person or in the phone. Thank you Amy! Third and importantly... Dr. Cavan. What can I say. As soon as I walked in, I felt like family. She is so warm, inviting UBER professional but so human and soo amazing to talk to. Her work was complimented by a number of others as I had to be referred out to multiple places. But all of that to say that her dentistry is masterful, her office environment was warm and authentic. I am thankful for this referral because I found my forever dentist. If you are looking for someone you can trust, a dentist office that is not high pressure and in it to get every penny out of you, and will treat each patient with dignity and respect.... DR Cavan is the dentist for you!!! ‍ Most importantly, the office is CLEAN CLEAN CLEAN!!! read more

Cavan Vivian, DMD - Front of Dr. Cavan's office - General Dentistry Near Me - Chula Vista, California

Staff was amazing! From the moment I stepped in the receptionist was kind and helpful. I have a fear of going to the dentist but they were nothing short of amazing. Joey did a great job cleaning my teeth and wasn't heavy handed at all. While cleaning my teeth he gave me helpful tips on how to take care of my teeth. Vivian was AMAZING! She was kind, thoughtful, caring and attentive during the whole process. She got in, helped clean and look for issues with my teeth. She was gentle and sweet the whole time! So happy I found them and can't wait for my next visit! Thank you to the whole staff here you guys went above and beyond, appreciate you guys! :) read more

AWESOME! I'm active duty Navy and I was referred out in town for treatment. Vivian was awesome! I needed a deep cleaning and she did an excellent job! She was very attentive to me during the procedure, ensuring that all was well before and during my cleaning. I highly recommend her to anyone in need of dental treatment. FIVE STAR treatment! read more

I didn't appreciate their bedside manners please treat your patients with respect, kindness and compassion.

Dr. Cavan and her staff of professionals run an outstanding dental practice. Kudos to Amy the front desk administrator and all her Dental Hygienist who do an outstanding job. I highly recommend this dental practice. read more

Hands-down the best dentist and dentist office I've ever been to in my life, no exaggeration. Everyone is incredibly sweet and personable. I've never had a dentist and staff explain to me what they are doing/need to do/how to better care for my oral hygiene. That alone would set them apart, but on top of that, they continually make sure you are comfortable in the chair, while they're working on you, and give you a signal if you need them to stop. It sounds so basic but I've never had a dentist so communicative. I never want to go to another dentist. read more

Dr. Cavan and all her staff are amazing! They have helped me so much with getting all my dental in order as my previous dentist was terrible. They are accommodating and so helpful! Amy at the front desk is amazing with scheduling. Highly recommend! read more

Love Doctor Vivian. She will do whatever she can to help you out. Very sweet and I don't just consider her my dentist I consider her a friend. My insurance company was being a pain and not wanting to pay for things but she wrote letter after to letter to the insurance to help me out he is the best. read more

I went there in pain because she has not been available since Friday when it first started. She claimed to be open on Saturdays but don't believe it, she's not. She gave me this treatment plan which includes a lot of extras, the insurance pay only for what matters which is the scaling. I don't have $430 with me but I have a job and I can pay it off in four months. Just not right now. And she just bluntly told me she will not change her office procedure. Do you want a dentist w/ compassion? Who will treat you when you're in pain and work out a payment plan for you? Then DON"T GO to this cruel, merciless dentist who ignored how much pain I am in. MONEY matters to her more, forget the hippocratic oath, or does she think DENTISTS are not required to not cause harm. AVOID AT ALL COST! The only positive point to that office is AMY the office manager, she would try to help you out but within the limits of that evil dentist's office rules. read more

Dr. Cavan is one of the most knowledgeable and honest dentist I have met. I went to her to get a second opinion regarding my wisdom tooth. I was concerned because the other dentist, prior to Dr. Cavan told me that I need to take out my wisdom tooth. I was concerned because my wisdom tooth is not hurting and I clean/brush it throughly everyday (3 x a day). Dr. Cavan then carefully check my tooth and examined the x-ray. After talking to her and listening to her explanation. I know that she is very knowledgeable and more importantly, "honest" in her work. In addition to her honesty and expertise, Dr. Cavan and her crew are very hospitable. They welcome you to their facility and made sure you are comfortable and taking care of. In fact, one of her assistant (Sylvia) regularly asked how am I doing and offered me some water while waiting for my appointment. P.S. I'm glad I went to Dr. Cavan for a second opinion. Now, I saved some money and PAIN from not getting my wisdom tooth remove. read more

I am a military spouse, I was looking for a good dental clinic that's close to where I live, I happened to find Dr. Vivian Cavan dental office a walking distance from housing where I live. I called and asked if they accept military insurance, they do, what a relief! They make me feel I'm a family member from the moment I stepped in the office. I have all my dental work done with her and now I can proudly smile with confidence! Thank you! read more

Dr Cavan and her staff are very friendly people. I always feel welcomed there, and appreciate their willingness to stay flexible. Amy at the front desk is a very pleasant person to talk to and is always informative. Dr. Cavan and her assistants have done great work for me over the past 2 years. read more

After going through 3 dentists in the last couple of years, I finally found Dr Vivian Cavan and her team at Otay Lakes Dental Care. From their receptionist Amy, to dental assistant Joey, they are all so caring and knowledgable in their field. For the first time, my dental care did not hurt. Furthermore, I felt welcomed and safe in their care. Their facility to kept clean, equipment is top notch, and customer service unbelievable. After my first visit, Amy (receptionist), knew who I was and what I did for a living. She explained everything from scheduling to payments very clearly. Joey (dental assistant), was well versed in his field and explained and pointed out everything I needed to know about my dental care. Lastly, Dr Vivian was working do precisely, I even fell asleep (with no medical aid) during a root canal. On top of that, she personally called me the next day to check up on me. I have referred my parents and sister to Otay lakes dental care. They have impressed me enough to post my first yelp review. Give them a try if the dentist is rough, over chargers or tries to push procedures or upgrades on you, or if you're ready for some change. Good luck. read more

I went in for a routine cleaning as a new patient. I've always been told i have strong enamel and overall very healthy teeth. I needed a form signed to be approved to move overseas dor my hubbys military orders. She wasn't going to sign until i had her recommended treatment completed which was extraction of all 4 wisdowm teeth, 8 "cavities" filled, and deep cleaning of 3/4s of my mouth. I was in zero pain and thought this seemed odd, so i paid for a second opinion with my previous dentist, even though she was no longer in network... She said my gums looked great, wisdom teeth were fine, and i had 1 cavity, which she filled in under 15 minutes. Definitely glad i got a second opinion. $$$$ read more

Dr. Cavan is a highly skilled, friendly, and caring dentist. Also, her staff is super nice and professional. Dr. Cavan worked on a couple of my husband's and my crowns, and she made them fit perfectly and comfortably. She always provides us high quality treatments with care. When our son had an emergency situation, Dr. Cavan and staff went the extra mile to help him. We really appreciate their kindness and help! Thank you very much! We highly recommend Dr. Cavan and her staff!! read more

Dr. Cavan and her staff are thoroughly wonderful, professional and kind. They do not try to promote more work than necessary, they truly help identify and take care of the problem. Honest and very gentle the doctor and her assistant care and walk you through exactly what is happening. The front office manager Amy is an angel... she works with you and your finances in every way she can to help you. I recommend this office for the caring nature and kindness all give. read more

Dr. Cavan has been our dentist for almost 11 years. Her staff is amazing, kind, caring and dependable. The only dentist I have ever looked forward to going to! Highly recommended! Family & military friendly read more

From the moment I walked in I was very impressed with the level of service and attention the whole staff has. I was looking for an alternative to the production line approach to kids dentistry and Dr Cavan an her staff exceeded my expectations. I loved the encouragement and special attention they gave To my six year old son. Like any other kid at that age he is usually shy around people he's never met before but he felt very comfortable with all the staff within a coupe of minutes . They even took the time to show him how to properly floss! And lo and behold he's doing it twice a day now! As a parent that's one less thing to worry about. Found our new family dentist! read more

Embarrassing confession: before meeting Dr. Cavan, I hadn't seen the dentist for literally years. Some of it was insurance, other was my general fears spawned from not having the nicest dentists while growing up, but a friend of mine recommended Dr. Cavan and I decided (a year after the recommendation) that it was time to make the visit. I am so glad to have found the entire team. The receptionist and master scheduler Amy is warm and understanding, as well as flexible. The Dental Assistant Joey is great and expertly takes care of my dental questions and preparations. Dr. Cavan? AMAZING. One of the nicest people I have met and hands down, the most gentle dentist whose ever treated me. She gets the job done, and refuses to let a job be sloppy. For example, I had to get a tooth crowned from a botched job that I had from my younger days from a horrible dentist. When the permanent tooth that came in, it did not satisfy Dr. Cavan's expectations. She sent it back and scheduled me for another visit. Her reasoning (verified by my dental friends from back home) was that the permanent that came in left a very tiny gap which I saw myself in the xrays. This could have potentially caused damage in the future, so instead of letting me go with something that was okay, she insisted on taking two new moldings and sent them both in to her company to get them made 100% right. The level is expertise and professionalism is beyond words, and today, I got my new permanent tooth placed. It feels wonderful to have more confidence in my smile, and I have Dr. Cavan and her team to thank for it. If you have been afraid of going to the dentist in the past, then take some time to speak with the team at Otay Lakes Dental. They helped me get to a better place and I'm sure they will help you too. read more