Today was our second visit and the staff was kind and professional. Christine was interested in…read morethe fit of my sunglasses and gave me her complete attention for 45 minutes, I felt like the only person in the entire store. GREAT PERSONALIZED SERVICE!!! Also, Angela Orejel took the time to make me look good by finding the perfect frames! YES, I LOOK GREAT!!! (says my wife). Horizon Optical IS THE BEST! There is a HUGE difference at Horizon compared to ALL the other optical stores! Personal treatment, no rushing, modern and updated office, positive reassuring staff, great warranty on glasses, and "do overs" if your glasses aren't right and, replacement lenses if you scratch them in the first year. Visit this eyeglass store before you try anywhere else. Phil D.

Located in the Chauncey Ranch Commerce Center is Horizon Eye Specialists. We received an invoice…read morefor something unknown and wanted to clarify the charge. The office is popular and busy. We waited a few moments for one of three individual staff to help us. Apparently the charge was part of the recent surgery. Insurance did not cover this portion so it was our responsibility. Now that it was clarified, it made more sense. We paid the bill and left. Shared parking and WiFi in the office. The WiFi password is displayed on various tables throughout the office.

Went in for the first time for an eye exam after experiencing my first "floater". The staff was…read moreprofessional and the doc did a thorough exam and fully explained what a "floater" was and answered all my questions. I would go back in the future.

I started with Dr. Rockwell, who is also my wife's doctor. He was very professional and took the…read moretime to perform a thorough exam and provide additional commentary. Then I worked with Christine who helped me select the eye glass frames that best suited my needs. She did a great job. I highly recommend Horizon Eye Specialist in Phoenix. Their team is conscientious, relatable and trustworthy. After all, your eyes are really important. Kevin McCarthy

Fabulous view from the 11th floor. Nice facility. Easy parking in the garage next door. Clean…read morefacilities and very nice staff. Lots of communication prior to appointment.

Christine and Angela at Horizon Optical made my experience better than ever before. I recommend…read moreasking for these professionals and allowing them to give you the patient, kind, and extraordinary care that i received. I never received their service from any of the other 6 plus eyeglasses stores I tried. GO, VISIT, AND TALK TO THESE PATIENT, KNOWLEDGEABLE PEOPLE ABOUT YOUR NEEDS. You won't regret it!!! Phil D.

Hello Rita! You are one amazing woman Such a pleasure…read moreI could go on and in and I'm normally long winded but I only have one word for this lady INCREDIBLE! Glasses fit like a glove first time on. DONE and DONE Rita. You are s star

A very nice optical shop. I have gotten glasses there a few times. But it's hit and miss as to…read morewhether you get someone who is really willing to help and take time. My last pair of glasses from a year ago just don't fit right. I have to have them very high on my nose to see out of the progressive section for reading. When I was there this week, I asked if they could be adjusted and was told that probably the measurements were done wrong when I purchased the glasses from them, and there probably isn't an adjustment that can be made. She didn't even look at the glasses to try to help. Instead she wanted me to buy a new pair because I'd just seen the doctor--who did not think I necessarily needed to get new glasses because my prescription had changed very little. All I want is personal customer service and feel that I and my money are valued enough to receive this.

I was referred to Horizon Eye Specialists by Dr. Wilson of West Valley Vision for further care for…read moremy eyes. I went to the new location off of Roosevelt and Estrella in Goodyear. This office is exceptionally clean and inviting with all staff very professional, yet friendly. Everything was explained step by step creating a trusting and comfortable experience. I appreciate Dr. Chen's superior care, answering my questions thoroughly, and then skillfully performing the recommended surgery at their Surgical Center in Buckeye.

Everyone here has been great. Wait time is short. Staff is friendly and patient. Dr. Cason and Dr…read more Lundquist changed my life. The scleral contact lenses are amazing. The sight feels like a miracle. I can't thank them enough!

This office has been my ophthalmologist for 4 years now. Dr. Jacobson has been great at taking…read morecare of my wife and me. We have purchased quality glasses for reading, distance, progressives and special coatings. All have been fantastic. Even when I had one issue with a progressive lens, they addressed the issue with not a worry or concern. Note - I find the glasses and frames expensive, my company's insurance pays a large amount, but on my own, I would end up going elsewhere.

Saw Dr Floyd and Dr Cook at this location. Dr Floyd did my cataract removals and Dr Cook, my follow…read moreups. Can't say enough good things about Dr Cook! So personable, attentive and 'present' when in the room with you. Dr Floyd was great. No problems with the surgeries. Only actually saw her for the initial consult. Will continue to see Dr Cook. He's just wonderful.

I visited to discuss corrective surgery (IOL and ICL) as well as a blurry vision issue…read more I saw Dr Floyd. First off staff was friendly and fine. When she came in she was extremely professional, sweet to deal with and extremely informative. I read some of the bad reviews and not sure how to take them!? She took her time, answered all my questions and talked me out of during IOL surgery. The consultation was free. We discussed ICL which she doesn't do so she gave me a referral. Great Dr!! I'd go back to her in a second! Patient, funny, friendly, fun to look at....whats the problem!?!? Highly recommend