Good selection of high end tiles. After selecting tiles with one of the qualified sales personnel…read morein the Vienna location. Color & variation confirmed by sales personnel. I purchased! Big disappointment and big difference in color . Sales person agreed " this is not the same" but since your problem we have now changed our internal process!! Wow great for your company !!Did I get a rebate ? No! I wrote the president , the regional Vp - did I even get a reply or a callback! No!!!! Customer service is terrible. I was left holding the bag. Everything is great as long as things are great but beware!!!

I have used Architectural Ceramics for my kitchen and bathroom remodels, as I love their selection,…read morequality and design expertise. Just recently, Kylee assisted me with a smaller project to tile my bedroom fireplace. When the tile I selected was discontinued, Kylee spent days searching and contacting multiple suppliers to see if they had it in stock. She ended up contacting the original manufacturer and negotiated for them them do another order - just for me. Additionally, Kylee worked with Charlie and his crew who did a wonderful job installing the tile. I am so pleased with the result! The quality of the tiles and the quality of service I received throughout the entire process was exceptional. I plan to be a life-long customer of Architectural Ceramics and highly recommend them!

We worked with Ozzie and Matt in this store. Both very professional. Ozzie really knows his…read morestuff. The carpet looks even better than we had hoped. The install crew was on time and professional. They had to move some heavy furniture. They had the tools they needed to do that without any trouble. We highly recommend you go see them. We did not shop around...that's not our style. Once we find people we trust to do a good job we know the cost will be in the ballpark. We've recommended Arlandria to a friend who will also be getting new flooring from them. We plan on using Arlandria for our kitchen flooring soon.

I worked with the team at Arlandria Floors to replace wall to wall carpet in a large 1970s…read morecondominium apartment. From beginning to end, members of the team - Ozzie, Matt, Erich, and all the installers - were well informed, straightforward, and detail-oriented. Never having put in new hardwood, carpet, and sheet vinyl in any home I've owned, I was very nervous about everything. However, the ordering and installation went great, and the new flooring is absolutely beautiful. Thank you, Arlandria Floors in Del Ray. I am very glad to have worked with an independently owned local business and I will continue to recommend you highly to everyone I know.

Got an immediate estimate, and Edy and Elder were there the following day to do the work. They…read moreremoved a damaged aluminum entry door threshold, and made a new oak threshold on the spot to replace it. Challenging project bc the threshold is not level, but they stayed until it was perfect and did a several more doorway adjustments while they were here. Highly recommend.

From the owner: We are trustworthy. Convenient one-call solution. Safe and worry-free experience. Fully insured…read morewith general liability and workers' compensation. We'll clean up when we're done. Our workmanship is guaranteed.

I came into Ideal Tile with several flooring projects about to begin. Knowing very little about…read moretile and wood flooring, I hoped to get some good advice at Ideal Tile. The salesman at Ideal Tile offered only one piece of advice: The tiles at Home Depot are crap. Although I'm not quick to doubt such logic, the salesman was unable to explain -why- Home Despots tiles were crap. Furthermore, he offered no answer as to what made the expensive tiles in his own store worth more than the cheap tiles in his own store. The store itself was not laid out in a way I could understand, the tile displays didn't seem to be organized in any particular fashion. Prices were absent or hard to find. Details on the tiles weren't obvious, and the aforementioned salesman was of only minimal assistance. I have yet to buy my flooring, but if the next specialty flooring store offers me the kind of service I got at Ideal Tile, I'll probably end up buying the "crap" at Home Depot, since no one can even tell me what's crappy about it, other than that it's cheaper and easier to buy.

It seems like they may have had a good selection of flooring (though I wasn't there for that), but…read morewhat kind of tile store doesn't carry adhesive and grout?? Thankfully the local hardware store carried everything I needed. In contrast to the previous review though, I did find the staff at Ideal friendly and willing to help -- he offered to order what I needed at a 2-3 business day wait.

We recently had an entire floor (3 rooms) of old wall-to-wall carpeting removed, hardwood floors…read moreinstalled (along with some baseboards and quarter round) & a few large area rugs made from the removed carpeting. The wood flooring's price was so affordable that we also had some vinyl flooring installed in a small, adjacent furnace room (also very affordable). Michael's initial visit to discuss options was very helpful and he answered my questions during the process quickly. Allstate's crew of two very hard-working installers came on time each morning and did the entire job without any problems. (They had to climb 3 floors repeatedly but never complained.) Even moved and replace the furniture without any damage! They did a nice job of cleaning up after all work was done. The quality of the product and installation appear to be excellent! We would definitely recommend them.

I have a business in the area and used them to install the hardwood floors. After a few months I…read morenoticed they were coming up. I tried contacting the owner, for over 4 months he kept saying he would get back to me to have them repaired. It has now been over a year. I would never use this company very poor results and O customer service. David M

Highly professional and responsive. Does excellent work. Provided a fair estimate and completed the…read morejob (a repair job) in a timely manner.

From the owner: Lux Flooring inc has over 20 years of experience and we offer free estimates! We specialize in…read morehardwood floor installations, sanding & refinishing, updated styles on Flooring with top quality materials! Installation for updated flooring LVP, Laminate flooring, Engineered and much more! We are professional and provide top notch work! (571) 264-3882 or email us at: Luxflooringinc@gmail.com

Great people to work with who have extensive expertise and truly care about the quality of work…read morethey deliver to their customers.

I had a truly terrible experience with Universal Floors. They will nickel and dime you, their…read moremarkup is extraordinary, and their salespeople are pushy and pompous. What's worse, the difference between what they promised and what they delivered in my primary bedroom borders on malpractice. In fact, since they refused repair their shoddy work (despite numerous pleas), I had to hire second flooring firm. And guess what? The guy who fixed Universal's mass was not surprised; he was very familiar with the way that Universal's owner does business.

It was such a pleasure wiring with Essam and his team. I Can't recommend them enough.The entire…read moreprocess was smooth and transparent. I'll definitely be calling him again when I need more work done at the house.

Essam and his team are fantastic to work with. They renovated our powder room and full bath and did…read morea beautiful job. Would highly recommend!