*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

They do really good work with alterations. My clothes were ready on time and I could tell they took…read morespecial care of them. I will definitely recommend this place!

Very kind owners, great service and while I've never asked for anything rushed, they have always…read morebeen on time for me. When I bring my king duvet in to get cleaned, I appreciate the bags they put it in when I pick it up!

I bought a dress online. Cute but a tad bit too long. Brought it here and they did a good enough…read morejob, charging me $25. I loved the dress so much that I got the same dress in a different color. Brough it here again to be shortened and this time I was charged $35. 1.5-month difference, 40% price increase. Hmmmmm....

Extremely, and I mean extremely, great customer service! Greeted immediately with great smiles by…read moreowner John and his staff! It was a super welcome! I had some immediate pressing needs, no pun intended, for a wedding that was coming up in a matter of 2 days, my daughter's. They attended to my 6 articles of clothing for my wife and I for the wedding. At pickup, the clothes looked as good as new, brand new! It was an easy pickup, and I love their option to receive a text when it's ready for pickup, pretty cool! And, yes, the price was very satisfactory! Also, my daughter realized her veil needed some immediate steam cleaning to get wrinkles removed, the veil is 108" x 72", yes a long veil/headpiece. John comforted my daughter and I and quickly turned this job as my daughter's wedding was the next day! Thank you John, so very much!

Would never recommend this place! What a joke of a cleaner. Dropped a jacket off to be cleaned and…read morewhen i picked it up, it looked exactly the same. Smelled worse than when i dropped it off and didn't even look like it was washed. I wish i had just left the jacket there.

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.

Brought a $160 tie here and it got ruined in their cleaning process. I showed them pictures and a…read morereceipt of the original tie and they refused to pay me back fully for the ruined tie. Very difficult to deal with

I dropped off a small area rug to them and received terrible service. Firstly, their employ told me…read morethe cleaning would only take a week which ended up being very untrue. the cleaning ended up taking about 4 weeks with no major stains or odors. when I opened my "clean rug", there were dark stains on both ends of the rug and there was a wet smell left on the rug even though it was dry. the only portion of the rug that was cleaned was the center. So after a month of waiting a received a noticeably dirtier rug from them.

Outrageously expensive and they've ruined a few pieces…read more I've never seen such high prices. Not worth it. I'll go elsewhere.

I've done business with them for 6 years long before this new owner. They damaged an expensive…read morepair of pants I'd worn twice purchased at a high end store. I took the pants back to them to see the chemical quarter size burn on the side of the pants. I asked to speak with the owner - he called me the next day but accused me of damaging my pants. He said his notes in his file that his employee made - said there was damaged when they were received. When I told him no way because these are pants worn to the office snd are not used to clean house. When I asked why wasn't I called if they saw the damage especially since it was so profound and a chemical burn- he said it was not his policy - he was rude, and accusatory. He then said dry clean items are washed! I told him I did not want my clothing washed ! I bring them to the dry cleaners to be dry cleaned. This was the 2nd time their customer service has been unfriendly, rude and unprofessional. The 1st time was when I asked the manager about a new employee's overcharging for 4 items. She was arrogant, and rude. I thought she just had a bad day. I've done business with this cleaners for more 6 years but no more. They don't take responsibility for their mistakes and their customer service and care is arrogant. I've spent a lot of money at this business on a monthly basis - but no more - if they paid for the pants -it would have been 1/12 of what I send with them annually. You've been warned. Beware !

Poor customer service, expensive for no reason, they are liars, they are scammers. Don't do it. I'm…read moresure they prob paid for good reviews. I REPEAT DOOOOOOOOOO NOT GO HERE! My clothes was to be finish at a certain time. It turned into give me an hour which then turned into 3 hours and there was no apology just a bunch of LIES!

From the owner: We offer all kinds of services which include, wash and fold, dry cleaning, alterations, sneakers…read morerestoration, wedding dresses restoration, leather restoration, even Rugs.