I've been using this business for many years. Always great and timely service…read more Best in Towne Lake.

Do not trust this place. They charged me $50 to clean a comforter and ended up ruining it. After…read moregoing to this place for years to have clothes dry cleaned, I took my daughter's new, never been washed faux fur comforter to them to be cleaned, and they ruined it. Whatever chemical they used on the fabric negatively reacted with it and destroyed the fibers beyond repair. She told me they never put comforters in the dryer, but the fibers look burned in some areas, so I can only assume it was a chemical reaction to the cleaner. It looked matted, was losing its fluff, and was no longer soft at all. You can see in the photos. When I brought the issue to their attention, the woman told me it was my fault for buying a brand she didn't deem was high quality (it was a Threshold comforter). I told her if they only clean specific brands, she should tell customers that at drop-off, so they can find another cleaner. I requested a refund, and she told me she would talk to her "spot man" and for me to come back. I went back a day later, and the "spot man" was immediately defensive about his poor quality of work and blamed the issue on the low quality of the comforter. He told me they did put it in the dryer, which is okay per the was instructions on the tag. When I told him the woman said they never put comforters in the dryer, he said, "she doesn't know." So, I know they were just lying to cover themselves. Now, I know Threshold isn't a fancy brand, but it's not poor quality. I washed the pillow shams that are part of the comforter set at home, and they came out just fine. No change in the quality whatsoever. The only reason I didn't home was the comforter is because my washing machine is not large enough. I don't know what they did to the comforter, but they ruined it. And they refused to refund me. I will never go to this place again, and I highly recommend you do not trust them with your items. Terrible customer service and poor quality workmanship.

Clean, well lit, lots of machines. Staff is friendly and prices are reasonable. Neighborhood staple…read morethat I relied on when my dryer broke.

Such a great laundromat! The setup is clean, well-organized, and very welcoming. I especially loved…read morethe kids' play area--it made doing laundry with children so much easier and stress-free. The staff is friendly and helpful, and the prices are very reasonable. Overall, a really pleasant experience and definitely a place I'd come back to and recommend!

I just discovered this 24/7 laundry facility. I love them. The location is clean, machines well…read moremaintained and clean. The staff is very friendly and accommodating. I come to wash oversized comforters that doesn't fit into my wash machine. The prices in my opinion are very reasonable and I think on Wednesday's there are discounts. I have forgotten my detergent both times, no problem, they got you covered. they have machines or you can purchase individual detergent pods from them. If you live on this side of town check them out. Corner of Bells ferry Rd and Hwy 92.

This laundromat at the corner of Bells Ferry and Highway in Acworth has changed hands overs the…read moreyears. It was run down for a bit but now thanks to new owners it is looking better than ever. It's located in a shopping strip behind the Waffle House and the ever popular El Don Mexican restaurant is a couple of doors down from the place. There are ample of parking and even though there are no parking spots directly in front of the store; still it's not a far walk...I say about 3-4 yards at the most. (This is important if you have lots of stuff to wash and have to haul your stuff back and forth.) You can however park right in front of the store-unload your stuff on the side walk and then go and park. This is what a lot of people do here. The store is unattended and open 24 hours with surveillance cameras all around the store. The store is cash only. They have a couple of quarter machines at the front. I was there about 11 AM and there shopping center was pretty busy. Lots of people around and no bums hanging out begging for change or smoking cigarettes.The area is pretty safe during the day time. But still I would definitely exercise common sense.... (There is a Food Depot Grocery store across the street and the store manager says people come in all the time asking for quarters and getting change to do laundry. I was able to buy detergent there and got cash back with my debt card with no problem.) When I was there the lovely owner Derrick was there sprucing the place up and doing some minor repair work. The place was very clean with no visible trash on the floor and the top of the machine where people pour their soap was clean too. I used 2 of their four loaders and 2 double loaders for this trip. The vending prices are of the following: $2.50 for double loaders. $.50 extra for the super wash $4.50 for 4 loaders. $4.75 for super wash. 7min. per quarter for dry. I was able to wash all the bedding, blankets and a two weeks worth of dark clothes in under 2 hours. The dryers were nice and hot. My stuff got dry in no time. Best part...I still had about $11 left out of $25.00 so off to the taco truck I go....reward time! Be back in a week or so to wash more bedding! Thanks Derrick and team! You guys are great! 1273rd review 3/17/2018 193rd for 2018

Such a hidden gem!!! I have dropped off several things and they always do such a wonderful job! I…read morecannot recommend them enough. The turn around time is amazing as well.

I can't say enough good things about this business!! The gentleman at the desk is very personable…read more He always looks at my clothing and discusses what needs to be done. He always has them ready when promised. I will use them as long as they are in business!!!!!!!

It's a comfortable space the machines are many and the environment feels safe and the employees are…read morekind

I visited Tumble and Dry in Acworth, GA this morning. The facility itself is beautiful, very clean,…read moreand offers a wide variety of machines, which is a definite plus. Unfortunately, my experience with customer service was disappointing, and it ultimately impacted my decision not to return. When I asked the woman at the front desk about the cost of dry cleaning, her response came across as dismissive and carried an unnecessary tone. When I politely asked if there was an issue, she stated that she was focused on her work, which I found confusing given that I was simply asking a question as a customer. Throughout my visit, her behavior felt uncomfortable. She remained close by the entire time in a way that felt unnecessary, and at one point, she brought over a sign reminding customers to remove items from their pockets. While I understand the importance of that policy, the way it was handled felt excessive and unwelcoming. Additionally, pricing information is not clearly displayed, which made it difficult to understand service costs without having to ask. Overall, while the facility itself is excellent, the unfriendly and somewhat hostile customer service experience was enough to discourage me from returning.

This place is not only clean but pristine! The entire time I was here the attendant was cleaning…read morethe floors, cleaning the lint out of the dryers, wiping down machines, helping customers I have never seen a better run facility! Highly recommend

This is the best! When I moved I was worried about having to use a laundry mat until I could buy a…read morewasher & dryer. But now, I might put that purchase off longer because EIO is so clean and easy to use. And I'm in and out in less than an hour. So impressed.

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.