I love the service and my hair cut and style always makes me feel great! There is always a sense of calm and relaxed atmosphere. I always look forward to coming back. read more

I've been a client at Salon Jia Li since 2009. I have had each of the stylists cut, color or wash & style my hair and have never been disappointed in the finished product. My daughter and grandaughter have a favorite stylist there, but I go to whichever of the ladies can squeeze me in. Great salon, great service. read more

I loved CC and Shelly! It has a fabulous vibe. My hair color needed serious help and Shelly did an amazing job. I had medium length hair and she showed me how great it would look short. I'm never wearing my hair any other way. It was a great experience! read more

I love CC Salon! It is a fun and beautiful place. The stylists treat each other like family and every client that walks out of there looks like a million bucks! Janna is my stylist and I've never loved my hair so much. Go check it out and see for yourself. C & C is very professional and you enjoy every minute while you're there. read more

I had an amazing experience at CC salon. I was greeted by very friendly staff, the atmosphere was great. I got a balayage and I love how my hair came out the color is perfect, felt very soft afterwards. I definitely recommend this wonderful place! read more

CC Salon and Spa - Hair Salons Near Me - Westlake, Ohio

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Updated: received messages and a telephone call from the owner, as well as messages from the stylist yesterday after I called to leave message for owner/manager. I did receive a refund, which helps remove some of the bitter taste of my experience. And, I clearly said I'd wanted a salon experience as a client! I know dropping the ball was not done purposefully, which is why my tip remains with her. I appreciate her as a stylist & great conversations. I miss being a stylist/colorist and we folded in effortlessly. I should have spoken up, but knew her schedule was busy and when I I trusted the process as we are all artists an no one way is "correct". When I was allowed to get up, signaling my appointment had concluded, the moment of doing right was lost and awkwardness ensued. I truly was upset and tried to let it go. Having a refund helps, but does not erase my feelings of great disappointment in walking out of a salon with frizzy, big hair. I added a star for the owner's time and refund. I do not harbor resentment. Not happy. I have natural curly/wavy hair and was recommended to Jenna. I was horrified that she combed out my natural hair (hello, frizz, big hair) dry cut me with clippers, continued to comb my hair (takes all curl definition out and just makes it big, frizzy). I trusted the process, but I was wrong! She failed to give a shampoo/conditioner and "reset" my curls/waves! (I called in as new client told $65 included shampoo, cut style). I only received dry cut, she only added more hair oil (did nothing) to my now big frizzed, undefined curls combed out hair. My experience was sub par and I was disappointed as I wanted the full salon experience. I paid full price and left with hair that 1) should have been washed, conditioned (or at minimum wet at bowl with quick condition), 2) product of choice added to my hair and, 3) either had diffuser dry OR sat under soft heat hooded dryer. GPS had me late 9 minutes by going to random location. I called to make sure it was still okay. Jenna was nice, accommodating and friendly, but she doesn't know how to handle natural curly/wavy hair. She also failed to ask how I like my hair in back (straight across, curved). I couldn't go out to do my errands and went straight home and put it up. My first time in salon as a new client in 2 decades. She knew I am a professional cosmetologist of 26 years and my self cut needed hands other than my own. We were both pleasantly surprised that I had all the angels and my self cut with layers was on point (hard to do self cut with salon quality). I am sure she has talent beyond my experience, and great conversationist, but this gal left with a frizz ball. Definitely not $65 worth. I also left with zero idea what other services they offered. Not sure if she's a booth renter or employee, but neither she nor receptionist told me of the other services the salon offered. Pushed by receptionist to book another cut. One was enough. read more

I loved my hair dresser but it became impossible to get an appointment so I decided to change. After extensive online research, I chose CCs because they had webpage that showed modern haircuts and great reviews. So I called the salon and was able to get an appointment immediately. I have really fine hair and it is difficult for a lot of people to cut. Emily took a lot of time with me to figure out exactly what I wanted and what my personality is. At 58, almost 59; I don't want to look like I'm 70. It's important to me to look modern but not ridiculous. Plus a haircut that's easy to care for is really important to me because I'm crazy active. She took exactly what I said and made it into more than I asked for! Plus, she was extremely pleasant. I am very picky about my hair because it's really difficult to work with but this is the first time in over a decade I didn't have to go home and restyle my hair. Needless to say, I will be back. read more

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I decided on a whim to cut my hair and ended up finding CC salon. They were able to squeeze me in last minute. Emily did an AMAZING job with my hair. She listened to what I wanted and executed it perfectly. She picked out a gorgeous color that I love! I will definitely be back since I found my new salon! Thank you again for squeezing me in but also doing a fabulous job! read more

First time here and my experience with Emily was AMAZING! She's so chatty and nice and explained the entire process, asked about my hair routine to make sure I had the best outcome possible and was overall so kind. As for the hair, she KILLLLLLED it!!! I asked for low maintenance light brunette into dark blonde bayalage and she matched it perfectly!!! Confirmed the right tone, length, etc. for me. She was perfect and I will be back! Thank you emily:) read more

I earlier, had a wonderful color and cut with Cindy but she moved away so I scheduled with Shelly...WOW, she freshened my color and gave me a fantastic cut. This salon makes me feel good. Everyone is so sweet and friendly and I look forward to my appointments:) Very relaxing. The stylists take the time to find out what I really wanted and they deliver! I also like the convenient off street parking close by. Simply a great place. read more

Great service,color and cut. Short hair is hard to do. Jenna took her time and this is a fun place to go. :. I found a new home after 6 years of searching! read more

I wanted to go to a salon where I could get a fresh new look from a stylist that would look at my face shape and recommend something that would be flattering and easy to maintain. The very professional receptionist asked the right questions and recommended I meet with Janna, which I did. Janna gave me a brand new cut and color that I absolutely love. I feel like a new (better) version of myself. Couldn't be more pleased! I highly recommend this Salon. read more

Megan is the only person I will let touch my hair. I've been disappointed and had my hair completely ruined at other salons and was very careful when looking for a new stylist. Megan is absolutely amazing. She is so thorough and makes sure to inform you of the process every step of the way. She is always checking in to make sure that you are still happy with the process. I even used to have my nails done with her and she was meticulous. She does the perfect french manicure!!! Everyone here is so friendly! I've never had a bad experience. read more

I had such a hard time finding someone in Cleveland (moved from Columbus) to give me the perfect neutral ombre that I wanted. Meagan did an awesome job and also gave me a great cut. I feel very safe in her hands now! read more

CC Salon and Spa - Hair Salons Near Me - Westlake, Ohio

CC Salon is tucked away in a little business development in Westlake. Kim was my stylist and she was so nice. I scheduled my impromptu appointment and within minutes she was calling me back to ask if I would come in early for some extra time since I was a first time customer. Great Service even before I entered the Salon. I was greeted upon entrance and within minutes Kim was there to take me back to the chair. After a consultation about my desires for my coiffure, she went to work. After over a year of terrible hair cuts, it was nice to walk out of the salon happy! I would definitely go back. This cut was worth the money. Everyone at the Salon was kind and pleasant. Thank you Kim for changing up my year of bad hair! read more

I've never had anyone other than my sister cut my hair before so I was a little hesitant of making an appointment at a salon. Finally, my ends got so bad I very desperately called this place because of all the great reviews I read; and they were able to fit me in that night! I had Meagan - I told her exactly what I wanted. First of all, the fact that she has great hair already made me feel confident that this was going to be a great experience. Second of all, she listened to exactly what I wanted, asked questions, and gave me exactly what I wanted. I could not have walked out of there any happier! I am looking forward to coming back to experiment with some color. I'm hoping I get Meagan again!! This salon deserves more than 5 stars - not to mention that even when I walked in and I was greeted, it was excellent customer service:) I can't wait to come back! read more

I hate cutting my hair but I decided to go in anyways. Janna took the time to ask questions, explain and actually gave me what I wanted! I believe that I have found my place. read more

A 10-Star Rating on a 5-Star Scale! The salon is cozy comfortable chic. You feel welcomed and relaxed from the moment you enter. My stylist, Janna, is THE Stylist I've been searching for! - expertly skilled and positively entertaining. The best salon and hair cut/style experience I've had in 20 years. read more

I'm a huge fan of CC salon. I've never had a haircut but I have gotten facials, massages and the amazing "fassage", a half hour facial combined with a half hour massage. Mary is a godsend. I started doing crossfit and as a result I can't move my arms or bend over. Mary worked out all my kinks and took her time to ask me where my problem areas are and what I would like worked out. It's an extremely calming place and only all-organic materials are used. After years of tanning, wearing too much makeup and passing out without washing my face, my age has finally caught up with my skin. It's a mess. I asked for advice and was told to get rid of all the harsh chemicals I was using and stick to a more simple, calmer regiment. It totally worked. I'm in love with my new products and will keep on seeing Mary for advice and great massages! read more

Customer service was great, I got a spa Mani pedi. Both services were excellent and they offered a tiny bottle of polish color in case yours gets chipped. My only complaint is that it was really cold in there as the placement of the pedicure chair (which is a massager btw!) is directly under the a/c vent. Otherwise fabulous service and I will definitely be back. read more

Thought l found the gem l was looking for but my stylist did what most seem to do after you've been there many times...they get sloppy. I want the hundredth time to be exactly like my first. Don't take me for granted. read more

Wonderful salon and people! Unfortunately my two favorite stylists Meagan Sidley and Ashley Zucker moved to a brand new salon called Blushing Beauty in Lakewood so I must follow! But definitely don't have a negative thing to say about CC! read more

I went to CC Salon for an impromptu manicure. Everyone was so friendly & welcoming, it was a blast to talk to them, & they did great work. I got a shellac manicure by Lynn & it is the best one I've ever gotten. It's applied well, she didn't leave a huge gap between my cuticle & the polish like other salons do, & she really took her time to make sure it was perfect. Will definitely return in the future. read more

If you have naturally curly hair and want to get an amazing hair cut, then this is the place to go!

Lynn did an AMAZING job on my shellac manicure! The time and attention to detail she provided was unexpected but welcomed. So many salons do not take time to make sure every detail of the manicure is perfect, but Lynn certainly did. On impulse, I also had an eyebrow service done. I was again AMAZED at the attention to detail. The shape of the brows is perfect. I highly recommend this salon. I will certainly be going back. read more

Megan and Missy are great at what they do! I am now a regular. No attitude, very friendly, and they're flexible when you get off work late... :) Love 'em! read more

2010 Fox8.com Hotlist winner in Best Hair Color, CC Salon always welcomes its patrons as friends vs. just another customer. Shelly, Linda, Kim, Marry, Michelle, Natalie, Paul are all a delight to see each time I visit. The staff make an extra effort to get to know each client. They offers all of the services that fall under hair salon and spa. Although I personally only use the hair cut, the rest of my family have used numerous other services. CC is a full service hair salon & spa. CC has never failed to outshine in everything they have done for myself and my family. The prices here are reasonably proportioned to the excellent quality they offer. If you in for just a hair cut, ask for Linda - she is my favorite although the rest of the staff are very well qualified. read more

This place is one of my favorite hair salons yet. Everyone there is super nice and friendly. The receptionist gave me a tour of the place telling me about it and all. Lynn gave me my haircut and did an amazing job. She did exactly what I wanted her to do and she explained what she was going to do so I knew. Will be going back for sure and highly recommended!! read more

Best shellac manicure I have ever had!!! I have been back several times already and every time the end result is AMAZING!!! I haven't had to touch my nails since I started going to CC Salon. Lynn & Missy are the BEST!!! Can't wait to try more services!!!! read more

CC Salon and Spa has been great at "working me in" when I have been in from out of town visiting family. The stylist I had was great at suggesting ways to update my "usual" .... her suggestions were not extreme and I was pleased. I have also had the chance to try a paraffn hand treatment... it felt wonderful ... I would recommend it to anyone who gets chapped and dry hands during winter. Deanne H read more

I went to CC for the first time around the holidays this year and they were very friendly and helpful during my visit. I went for a shellac/gel manicure however they are more of a hair place than a nails place. They have a good selection of regular and shellac colors but they can really only accommodate one manicure or a couple pedicures at a time. It's not a place to go with many girlfriends since they only have one lamp for shellac nails and their nail salon room is small. Overall the place is clean and decently priced for gel nails ($30). They also offer an express manicure for $18 that I don't think they advertise, but is a good deal compared to other spas in the area. They did a pretty good job on my nails however it's not the best/neatest manicure I've ever gotten. Not sure I'll become a regular here for nails, but its a nice place. read more

I have been looking for someone who can cut/color my hair (the way I like it) for awhile now. My friend recommended CC'S so I figured I would try. I scheduled with Meagan. When I arrived everyone was very nice and down to earth. I love Meagan, and she did AWESOME!! I had 3 pictures of the general idea of what I wanted...and she nailed it! She was very nice throughout and explained what she was doing! I would recommend the salon and Meagan to anyone who is looking. Laid back atmosphere with very nice people. Love my hair and a ton of compliments!! Thank you!!! read more

Possibly the best pedicure I have ever had. Staff was amazing, salon was beautiful, clean, and relaxing. Products were top line. Will definitely be back soon. read more

My daughter gets her hair dyed every summer if she earns honor roll. So this year she wanted to go to a salon and get it professionally done. I did a lot of research and had a great consultation with Megan before choosing to get it done here. They scheduled us with Megan who was great with my daughter and it was a very good experience. Her hair looked awesome for two weeks !!! This after my daughter refused to go swimming and would only wash her hair in cold water like they said. We had it done at JCpenny last year for a fraction of the price and it lasted 4 months. I am not a stylist and don't know the process but I do know for $300 it's suppose to last more than two weeks. What a disappointment, specially for my daughter who deserved it. I can say for sure we will not be going back next summer ! read more

Missy and Lynn--BEST nail techs around. Amazing work and fantastic personalities!

Just had another amazing experience at CC Salon and Spa. Shelley gave me an adorable new cut with lots of style. The color is perfect! Best of all the customer service is excellent. They always take time to discuss what you would like first. I am a huge fan of this salon and would highly recommend it. My hair is important to me, and I am delighted to find a place where my satisfaction is important to them, too. read more