Let me start with a short back story. My heater broke and I was looking to add air conditioning to…read moremy home. I received two quotes from heating/AC contractors. They both wanted to replace my metal duct work with collapsable plastic duct work that rodents and neighborhood animals could damage. Both estimates were $20,000+ for a 1400 square foot home. This was not an option so I began asking friends if they knew of an HVAC contractor. I was referred to KKAT Mechanical from a friend who recently had work done and was very happy with the results. I spoke with Heidi on the phone and scheduled an appointment. Heidi provided excellent customer service and emailed me to confirm what we had discussed over the phone. Bob showed up at my house and was friendly and professional. He crawled under my house and evaluated my heater and duct work. He quoted me for the heater replacement, sealing and insulating my existing duct work as well as installing a new air conditioner. The estimate was thorough and the price was far below the other two quotes I received. He worked with us to replace only what was needed, not upsell us on unnecessary equipment. Bob was efficient with his time and a great problem solver. He is a true tradesman who takes pride in doing the job correctly. He was even able to install a touch screen thermostat that we can control with our iPhones. This is the best heating system we have had in any of the homes we've lived in. We are looking forward to next summer when we get to use our new air conditioner. Thank you KKAT Mechanical for a fantastic job!

I was greatly pleased by the service I received from KKAT mechanical. Mr. Kkat came highly…read morerecommended by a contractor who works with mobile homes and that recommendation was completely supported by my experience. Bob answered all questions clearly and was very kind and friendly. He has many years experience and strikes me as deeply ethical. As time has gone by the equipment has functioned perfectly and he has been willing to answer follow-up questions I have had - I had no sense that once our business was done, he was uninterested in being helpful. He was able to help with problems beyond the installation of new equipment; for example, the floor under the old furnace had rotted and he replaced that.

Big or small, Emmett is the man to call when you have an electrical project needing professional…read morehandling. I have been calling Emmett for all my electrical needs for many years now. He is on time, courteous, and friendly, and I like that he always explains what he is doing and why. While replacing a living room light fixture in an old house I was living in, he noticed that the light switch was wired backwards, and (after asking me) fixed that too. He identified a couple other plugs and switches in the house that had been wired wrong, and was able to fix them really quickly for me. I recommend Emmett to all my friends, and I highly recommend him to you.

emmet did a great job with all the electrical he did in the 4 bd home. Resolved a fire hazard .read more

No response to our call for service, despite several attempts on our part. It is fine if you do not…read morewant the job, but at least let us know. NOTHING like professionals would act, just avoid them.

They came out to replace a bad circuit breaker at my mother's house last summer despite huge…read morewildfires raging near their business. Brian also helped find out if a friend still had a trailer for his family to live in if they lost their home (They didn't) and just generally faced disaster with calm dignity. Professional, extremely helpful and beyond courteous! Highly recommend!

Their electrical work is excellent, but they don't tell you that plastering work is extra. In my…read morecase, the plastering is expensive.

I called and got these guys to come out to my place 6 weeks ago and still don't have a bid that…read moremakes sense even after bird-dogging them all along the way. Super unprofessional! I called and had one of the Tnt electricians come out 6 weeks ago who cataloged everything I needed and then 2 weeks later after not hearing anything at all, I attempted to call and get a bid so that I could commence with the work, especially since I am in the dark! After many calls & texts and 4+ weeks later I finally was sent a bid that didn't match the job I requested because the technician they sent out wasn't the one who actually did the bid which is fine if you have a very clear and straight-forward system which they apparently don't because the bid was nonsensical. Brian (I assume the owner) spoke with me last Wednesday and said he was going to have a team meeting the next day and get right back which he didn't. I am not a difficult person to deal with but the lack of professionalism these guys have shown me has pushed me to a breaking point. I wouldn't trust these guys to do my job in a timely manner if they offered to do it for free. Beware!

I had a breaker pop on my a/c unit over the weekend and after reseting the breaker, my outside unit…read morewouldn't turn on......that is as far as I go.....called them saturday and they sent someone out that day.....and I don't live close....the guy pin pointed the problem fast and was on the phone looking for the part.....which he found and returned that day to install it.....fired right up............I no nothing about the hvac industry and called someone while I was waiting for them to show.......the gentleman recommended me replacing the outside unit,w/out even looking at it,not cheap..............................I'm glad I called North Coast and wouldn't hesitate doing so again.........local company,great service,great price.........but most of all honest...........you see,the part he fixed was in the outside fan unit......so instead of telling me that the unit had power to it but wasn't firing and I should call a hvac guy....collect his fee and go.....he took care of the problem......above and beyond......thanks again Mike

Chris followed up with me quickly and was able to respond to a request for service on very short…read morenotice. Not only did he do an excellent job, he did it for the price he quoted even though it took him longer than he expected. (Older home that had been remodeled). I would not hesitate to recommend Chris and Cas Electric for large or small electrical jobs

We had a very positive experience working with Phil. We hired him to update our electrical to…read moresupport a new hot tub. He was very professional and worked through a tough house installation, but honored his original bid. He offers a fair price for the work and shows up when he says he will. I feel relieved to know I have found a competent electrician to help with any of my future needs. He also follows all COVID protocols without question, which I really appreciated.

My electric space heater was already in use when I turned on my hair dryer without realizing they…read morewere on the same circuit. All the lights downstairs went out. Not knowing which circuit breaker was the cause, I switched all off then back on. I did this twice then called Power Play. Phil called back in less than hour. I mentioned that one breaker was floppy. He said to switch it back off and press down hard. It clicked in the off position then again in the on position. The lights came back on. I am very satisfied with the service I received and with his expertise and honesty.

Called Darryl to see if he would quote adding power into the garage for a EV charger. Came out,…read moretook a look and got back to us quickly with the quote. His electricians that can to do the job were on time, efficient did a great job and left no mess. Second time we have used Pioneer and certainly will not be the last. Highly recommend these folks.

I had a rental unit in windsor with an elderly couple with life line and oxygen that woke up with…read moreno power! Called Darrell at Pioneer Electric and he had someone out there in 2 hours! They restored some power and had to return the next day due to getting late. Things weren't looking very good and were going to snowball into a bigger nightmare with power being out for a week! There was a break somewhere in the 200' run! Which meant replacing the whole supply run! The next day Darrell saved the day and found the break in the line which someone had buried 6" in the dirt with no protective covering after they had cut threw it and taped it together! To top it all off they troubleshoot and fixed it all in the pouring rain and mud! I highly recommend Pioneer Electric knowing the trades all too well the hardest thing to do is finding honest reliable qualified and good at what they do People! Ohhh did I mention his work was done with more then a reasonable price tag!