Had to take daughters college car in for some TLC yes its an older BMW so was dreading pricing…read more Both times fast and efficient work at a reasonable price Great work thanks Brain

BEWARE PREDATORY PRICING:. These guys quoted my daughter $585 to change a battery!!! When I called…read morethey said, well the battery cost is high and showed me a quote for $440. Are you kidding me? I found the same battery online for $260. They said it was their system that didn't show the pricing. So yeah, either 1) you're getting screwed by your suppliers 2) the technicians don't know enough that they're charging almost double for a battery or 3) they're trying to take advantage of young, female college students (and probably others). I'm SO disappointed with this company.

By far, this is the best auto repair company for their outstanding customer service, support, and…read moreintegrity that I've come across yet! First, I want to thank Isaac and Gonzalo for all their amazing dedication, diligence, and communication regarding the repair my vehicle. Thank you guys your genuine care and providing a quality work ethic. I highly recommend this company for all your car repair and maintenance needs!

Went in to get estimate on trunk latch replacement. Had to…read morewait around for long time. Did have replaced but @ cost of $500, Which seemed high. Unfortunately many of the shops have sold & now not as friendly especially towards women. I would not return!

I have only been using Wrona's for 7 months or so. Last year I had to renew my old 2015 VW with…read morethe emission test, we all love so much. I had already tried this at another repair shop which features in ads their ability to perform these, they couldn't, and didn't seem like they even knew why. The problem was that my car had not been driven much since I had obtained a new battery. One of my neighbors suggested Wrona's, as a superior auto repair place in San Luis Obispo. It is! Found out it was woman owned business, although her name is not Wrona. They figured out the cause of the emission testing issue, even doing some of the necessary driving to fix the errors the car put up which were preventing the testing. But that was last summer, today in February, I called because my new IPhone 16, would not synch with the old car, or vice versa. The young man, one of the young men who mans the front desk, answered the phone, suggested coming at noon, he fixed it in about 2 minutes, charged me nothing. He even remembered me and my car. Now, even my map directions, which were often flaky with my old iPhone, worked perfectly.

I believe I paid for a service that was either not performed properly or not performed at all…read more When I bought my car, another shop noted that the brake fluid was brown and needed replacement. I put it off for over a year before finally bringing it to this shop earlier this year specifically for a brake bleed. I even supplied my own premium DOT 4 brake fluid. I understood there would be no warranty because I provided the fluid. A few months later, in May, I returned for a full safety inspection. Their own inspection showed that the brake fluid was green/brown and in poor condition--the exact same problem I had paid them to address. At that point, I called and left a voicemail explaining that from my perspective it looked like the reservoir may have simply been topped off while I was charged for a full brake service. I told them I would gladly listen if there was a legitimate explanation. The explanation I received was that a brake bleed "doesn't change the fluid, it just removes air." That statement raised even more questions. Brake fluid exits the system during a bleed. New fluid is added during the process. Yet somehow, after paying for the service, the fluid condition was still reported as poor. The proposed solution was even worse. Rather than standing behind the work or explaining why the fluid was still contaminated, I was offered another brake fluid exchange for over $200. In other words, after already paying once to address the issue, I was being asked to pay again. I'm a college student. I don't have money to throw away on services that fail to solve the problem they were supposed to solve. What bothered me most was not even the money--it was the complete lack of accountability. If your brake fluid is discolored and you are paying this shop to address it, keep your receipts and verify the results afterward. I did, and the paper trail speaks for itself. Based on my experience, I have serious doubts about the value and quality of the brake service performed here, and I will not be returning.

Everything went well! Brian provided amazing service and the cost was reasonable. I plan to return…read morefor future services.

My Cal Poly 2nd year student had his car break down on campus and Complete Automotive came…read morerecommended by other parents. Brian allowed us to have the car towed there and handled the diagnosis and fees with professionalism and understanding that I'm 300 miles away and my son is busy studying. The car ultimately was taken away as the engine seized up, but I would highly recommend taking your car here, especially if you are a Cal Poly family! They will take care of you!

Being out of town and having car trouble is a horrible feeling. Luckily there are mechanics like…read moreDave who help you out the same day and even had my car ready by lunch. Highly intelligent, very personable, and fair prices. Not to mention he's an incredibly skilled mechanic. Would highly recommend!

Dave does excellent work on my Jeep and BMW Always has been honest and efficient Highly recommended…read moreto take care of your diagnosis and repairs on your vehicle.

This entire experience was an absolute rip-off and deeply unprofessional. We needed a basic…read moreinspection after our insurance company totaled our vehicle so we could obtain a salvage title. That alone cost $400. Afterward, we were told an additional $1,100 in repairs were required--many of which were grossly overpriced. For example, the tires they quoted were nearly double what I could have purchased at a tire shop. A rear fender reflector--$7.99 on Amazon--was quoted at $30 here, with the excuse that it had to be OEM from VW. Fine. We waited two weeks for the part to arrive, only to be told they ordered the wrong reflector. Another week passed before the correct one came in. When we finally returned, the reflector installation took 15 minutes. I specifically asked if we could wait for it, but was told to leave the car because it was "in a long line" and might not be ready until the next day. Thirty minutes later, I got a call saying it was done. In total, this required four separate trips, over 100 miles of driving, and not once did we receive an apology, acknowledgment of mistakes, or any offer of a discount. Instead, I was met with dismissive responses like "it is what it is" and "it's always something." The person I dealt with was snarky, condescending, and completely unconcerned with customer service. Mistakes happen--but the attitude and lack of accountability here were unacceptable. I would NOT recommend this place to anyone.

I have been a customer of Villa Automotive since 2010, when I moved here for Cal Poly. For many…read moreyears, I trusted your shop with my vehicle and maintained a long standing relationship with your staff. I knew your employees by name and remember Miss Kitty, the shop cat who used to chase mice around the property. Because of this history, I expected to be treated with seriousness, professionalism, and respect. That has not been my recent experience. In spring 2025, Villa Automotive replaced the front panel on my car. The repair took approximately eight days. When I arrived to pick up my vehicle, the panel was blue while my car is black. This error was immediately obvious and should never have passed inspection. Correcting it required additional time and inconvenience on my part. This reflects a lack of basic quality control. The more serious issue involves my splash shield. I brought my vehicle in because the shield had started to come loose. Your shop completed the service on a Saturday and charged me one hundred dollars. Less than two weeks later, while driving up the grade, the splash shield detached from the vehicle entirely. This created a dangerous situation and forced me to pull over on the grade to retrieve it from the roadway. When I inspected the shield, I discovered it had been secured using zip ties. Charging one hundred dollars for this type of temporary and unsafe repair is unacceptable. This method failed almost immediately and directly compromised my safety. When I returned to the shop with the failed part and requested a refund, I was told no and informed that this was the best that could be done. This response made it clear that my safety concerns were not being taken seriously. I felt dismissed rather than heard, despite presenting clear evidence that the repair had failed and put me at risk. After more than a decade of loyalty, I expected accountability and a willingness to stand behind your work. Instead, my concerns were minimized and disregarded. I no longer trust Villa Automotive to perform safe or competent repairs, nor do I feel confident that customer safety is a priority. As a result, I will obviously not be returning.

Needed simple oil change and a diagnosis of an oil leak which turned out to be caused from previous…read moreoil change at a different establishment in AG; they failed to properly seat the oil filter. Rizzolis has earned my trust and confidence. Won't take my vehicles anywhere else.

I brought my aged but trusted silver Lexus in for a quick liquid level check before a long drive. I…read morewas recommended to Rizzoli's by both colleagues and families who live in the area and know the shop well. I was surprised and not surprised by the excellent service I received from Raymond. He exemplifies what every guest relations professional should be, impeccably polite, meticulous, and always keeping in mind the customer's preferences. While I was speaking with Raymond he understandably helped both myself and a customer who dropped off for a smog check. The customer had an appointment, I didn't. Raymond took the time and the care to see to the other customers' needs, which had priority, and mine as well. He did so with grace and a great attitude. We will be recommending Rizzoli's to all our local friends and families!

I can't say enough about the exceptional care I received at Reeve's Auto Repair. I was treated…read morewith respect and understanding, and John himself took the time to thoroughly explain what was wrong with my car, (why, as well!), and his plan for fixing the problem. I have never had such a pleasant experience getting my car serviced!!

John helped determine my 06 Triton was safe to drive. Did not try to upsell any services I didn't…read moreneed and communication regarding my concerns were listened to and acted on. The waiting room is also very comfortable and clean! Really like this place! I'll be bringing it back for the next service!

Absolutely the best! Great service and complimentary tire repair made my day. While visiting SLO I…read moreended up with a punctured tire. My tow service brought me to Big Brand and their generosity is unsurpassed. I will definitely return when it's time for new tires. Thank you!

Everything went well, Service, Quality and Value. Customer service is great. Getting the text…read moremessages is very helpful

I have been doing here for years...I always feel that the work performed was of high quality, and…read morepriced fairly. The recently did the rear brakes on my 2006 Toyota Tundra...they did the fronts a while back. I have my vehicles smog tests done here as well. They also have a clean waiting room, with plenty of magazines to read.

This team is amazing! I have a new-to-me 2014 Sprinter and 2 days before an interstate road trip, I…read moregot the dreaded CELight. Panicking, and knowing that finding someone locally to work on a Sprinter (especially on short notice) was going to be nearly impossible, I started to scour the Central Coast. Luckily, one of the SLO German Automotive's staff recommended this shop and boy was I glad they did! SLAR&S not only diagnosed the burnt emissions sensor, they were able to get and replace the part, recharge my AC, and even pulled off my bumper (at my request!) so I could get the new tow package on. All of this done next-day!!!! I couldn't believe how clutch these guys were and the price was very reasonable. From now on, my Sprinter only goes to SLAR&S!!