Had to take daughters college car in for some TLC yes its an older BMW so was dreading pricing…read more Both times fast and efficient work at a reasonable price Great work thanks Brain

Provided pre purchase inspection as stated. Good communication. Call, and email with…read moredocumentation.

By far, this is the best auto repair company for their outstanding customer service, support, and…read moreintegrity that I've come across yet! First, I want to thank Isaac and Gonzalo for all their amazing dedication, diligence, and communication regarding the repair my vehicle. Thank you guys your genuine care and providing a quality work ethic. I highly recommend this company for all your car repair and maintenance needs!

Went in to get estimate on trunk latch replacement. Had to…read morewait around for long time. Did have replaced but @ cost of $500, Which seemed high. Unfortunately many of the shops have sold & now not as friendly especially towards women. I would not return!

My Cal Poly 2nd year student had his car break down on campus and Complete Automotive came…read morerecommended by other parents. Brian allowed us to have the car towed there and handled the diagnosis and fees with professionalism and understanding that I'm 300 miles away and my son is busy studying. The car ultimately was taken away as the engine seized up, but I would highly recommend taking your car here, especially if you are a Cal Poly family! They will take care of you!

Everything went well! Brian provided amazing service and the cost was reasonable. I plan to return…read morefor future services.

These guys saved us!!! We were driving on a road trip up the 101 when we noticed a strange warning…read morelight in our car. We called this auto shop and they took us in right away. The guys were super friendly and helpful and got us fixed up right away. In and out of the shop in half an hour. Thank you Villa automotive!!!!!

This entire experience was an absolute rip-off and deeply unprofessional. We needed a basic…read moreinspection after our insurance company totaled our vehicle so we could obtain a salvage title. That alone cost $400. Afterward, we were told an additional $1,100 in repairs were required--many of which were grossly overpriced. For example, the tires they quoted were nearly double what I could have purchased at a tire shop. A rear fender reflector--$7.99 on Amazon--was quoted at $30 here, with the excuse that it had to be OEM from VW. Fine. We waited two weeks for the part to arrive, only to be told they ordered the wrong reflector. Another week passed before the correct one came in. When we finally returned, the reflector installation took 15 minutes. I specifically asked if we could wait for it, but was told to leave the car because it was "in a long line" and might not be ready until the next day. Thirty minutes later, I got a call saying it was done. In total, this required four separate trips, over 100 miles of driving, and not once did we receive an apology, acknowledgment of mistakes, or any offer of a discount. Instead, I was met with dismissive responses like "it is what it is" and "it's always something." The person I dealt with was snarky, condescending, and completely unconcerned with customer service. Mistakes happen--but the attitude and lack of accountability here were unacceptable. I would NOT recommend this place to anyone.

Being out of town and having car trouble is a horrible feeling. Luckily there are mechanics like…read moreDave who help you out the same day and even had my car ready by lunch. Highly intelligent, very personable, and fair prices. Not to mention he's an incredibly skilled mechanic. Would highly recommend!

I was a bit hesitant because Dave is not a national brand with fancy web-scheduling, etc. I did…read moreget an inspection with a national brand in Santa Maria. Dave got the parts and had me out the door for half of the Big Chain's $1900 quote. He was a delight to work with. I couldn't be happier. I hope other parts of my car break, just so I can bring Dave more work. I highly recommend him.

Scott and his team of technicians are highly qualified and have great customer service. Scott has…read moreworked on my cars for years and he always gives that professional touch at a great price. The team is great at finding anything that might create a future issue, to keep you and your family safe.

They were very honest and direct with the issues.Very satisfied with the work that was done and…read morestaff very knowledgeable and friendly.

I believe I paid for a service that was either not performed properly or not performed at all…read more When I bought my car, another shop noted that the brake fluid was brown and needed replacement. I put it off for over a year before finally bringing it to this shop earlier this year specifically for a brake bleed. I even supplied my own premium DOT 4 brake fluid. I understood there would be no warranty because I provided the fluid. A few months later, in May, I returned for a full safety inspection. Their own inspection showed that the brake fluid was green/brown and in poor condition--the exact same problem I had paid them to address. At that point, I called and left a voicemail explaining that from my perspective it looked like the reservoir may have simply been topped off while I was charged for a full brake service. I told them I would gladly listen if there was a legitimate explanation. The explanation I received was that a brake bleed "doesn't change the fluid, it just removes air." That statement raised even more questions. Brake fluid exits the system during a bleed. New fluid is added during the process. Yet somehow, after paying for the service, the fluid condition was still reported as poor. The proposed solution was even worse. Rather than standing behind the work or explaining why the fluid was still contaminated, I was offered another brake fluid exchange for over $200. In other words, after already paying once to address the issue, I was being asked to pay again. I'm a college student. I don't have money to throw away on services that fail to solve the problem they were supposed to solve. What bothered me most was not even the money--it was the complete lack of accountability. If your brake fluid is discolored and you are paying this shop to address it, keep your receipts and verify the results afterward. I did, and the paper trail speaks for itself. Based on my experience, I have serious doubts about the value and quality of the brake service performed here, and I will not be returning.

Quality service, friendly and reliable! Even called to make sure everything was still running fine.read more