Chuck's does fantastic body work at a reasonable price and never gouges. I highly recommend him for…read moreall your bodywork needs.

Fantastic job done on my Subaru! It took a couple of weeks to finish because my car was really…read morebanged up, but the guys here went over and above the service I was expecting!! My car was beautiful and the inside was spotless, cleaner then when I dropped it off. Chuck has amazing customer service, I'm so happy with the results.

Absolute hacks. I wouldn't suggest taking my car here if you care about it. My car was hit by a…read moreState Farm driver, and I took it to Gerber for an estimate to be repaired per State Farm's request/recommendation. Amber asked me about the damage my car sustained, then proceeded to ignore that information as she snapped photos, leaving several damaged items off of her estimate, and actually specifying the wrong grille for my car (a difference of over $600 for that part alone) even though we discussed issues with my adaptive cruise control (the estimate CLEARLY marks the grille she spec'd as "NOT FOR VEHICLES WITH ADAPTIVE CRUISE..."). Then, three days later, she calls me to ask if I'd like an estimate done on my car, completely forgetting that she had just seen me a few days prior. She also never e-mailed me a copy of the estimate despite a promise to do so. As a result I now have to go through the process of getting ANOTHER estimate from ANOTHER shop and waiting for ANOTHER payment from the insurance company. I was considering having my car repaired here, but if they can't get the details right during the estimate, I don't trust them to fix the car properly. Sorry to pull you away from TikTok to do my estimate, Amber. I hope it wasn't too much of an inconvenience.

Absolutely amazing! We damaged our tailgate to the point of not being able to take it up or down…read morewhile on a cross-country trip in our new fifth wheel! Turns out you have to make sure the tailgate is down before you pull away :(- Anyway after calling a few places we were referred to call Gerber we were spending one week in Mentor with family. Jeff was the person who helped us and he was fantastic! Jeff Knew exactly what we needed he pre-ordered the parts and we got it completely finished and ready for our trip to continue one week later. They also kept us posted the whole time we were never left wondering if this was really going to happen or not. And someone always answered the phone and happy to help us. Highly recommend this business. It looks brand new and it was literally hassle free! Thank you guys you are fantastic!

Worked with my insurance to get everything covered. Got my car back to me super fast right at…read moreChristmas time. Super easy to talk to. Very easy to deal with. Super nice guy.

S&M Auto Body came highly recommended I now understand why. Super friendly, honest, and fast. It…read morewould be my first recommendation if ever asked if I knew an auto body place! Even better it's right down the street from where I work in Willoughby.

So I try never to get angry at my kids but when my daughter opened up her door into my new truck it…read morewas like that scene in the cartoons where the characters head turns red and steam comes out of their ears. So I had a dent about the size of a quarter that I've been ignoring on my truck. After seeing his posts on Facebook I messaged Campbell paintless dent repair and made an appointment for today to go in at noon. Fully expecting I was going to get a estimate and then have to make an appointment to get it repaired he looked at it from about 20 ft away and said oh I see it already. After a quick inspection he told me what he was going to do and hold the truck into the shop and even let me loiter over him and watch him do it. Amidst some very expensive tools everything was protected he actually went through the window between the window and the sheet metal at the belt molding. If I hadn't been there jabbering with him it probably would have been a 10 minute job. While he was inside of my door he noticed one other very small dent that he said I'm going to take that one out for you too or do you like it or not! So within a period of about 30 minutes from the time I got there till the time I left my door looks absolutely perfect now. He explained the entire process which he didn't have to do and then did a quick compound and buff to remove any tool marks although I didn't see any. My total bill was about $125 or so and now my truck looks perfect again. Thank you so much Ryan!

This was a great experience. The entire staff is professional and did excellent work on my…read moreForester. They provided updates on the progress. If you're looking for a dent repair professional who actually knows their craft and cares about their customers and communicates clearly then Campbell should at the be top of your list. Thanks very much.

the employees were extremely friendly and helpful. l love the way they keep you updated on the…read moreprogress of the repair. The car looked fantastic when I picked it up. Will highly recommend them

No respect for property of others . Damaged the landscaping at my HOA the driver claimed it was…read morethere before even though I had photos of his truck in the grass with the ruts his truck created. Called their office asked for them to take care of the landscaping damage to which they never followed up. Imagine what would happen if they damaged your car while towing it. I'm sure they'd just say it was damaged before too.

It's been a few years since I've used them , but they were fantastic when I did . The last time I…read morecame in , I had asked how much it would cost to remove some paint traded in a minor accident caused by a senior citizen driver . I went there to get an estimate because she was going to pay cash for the repair to avoid risking having her insurance canceled . The technician took a look at it and said "I think that will buff out" and before I knew it he was running an extension cord out to my car and buffing out the damage . I was able to call the lady and tell her that she didn't owe me anything because of their kindness . When I have gone in for paid jobs, they've always been professional and worked with me and the insurance company .

The business doesn't practice good business practices. I was quoted a price and when I went to pick…read moreup the car it was $200 over my quoted amount and the only explanation was "the price is fair." I was told I would be given a cash discount that did not happen. Took the car in for front end damage and cosmetically it looks ok but now I have to pay someone for a wheel alignment. It seems if they were putting my front end back together and charging me over my quoted amount they could have aligned the wheels. I can't say I need auto body shops alot but I will not recommend any business that has bad business practices. I read the reviews and chose this shop based off those reviews, but the reviews don't reflect the service I received. Very disappointed customer!!

Joe has sold me cars and fixed my cars. Always a great deal and stands behind his work.read more

From the owner: collision repair, custom paint and auto salesread more