Great customer service but they charged me way too much to repair my car. I honestly feel they took…read moreadvantage and over charged me.

Good group of people. Long time customer and will remain…read more Service on my F150 this AM Thanks Dave, Jim, Mike and the Service Technician!!

After my parked Tesla Model 3 was hit, the person's insurance led me to D & S. D & S received my…read morevehicle the morning of 10/29 and did not assess and submit a supplemental until 11/11 which the insurance approved immediately. D&S kept me in the loop and provided thorough information about the repairs needed and how the technicians would achieve this process in a timely manner. Once the assessment was complete, I was informed if parts came timely repairs would be done the first week of December at the top of the week and I'd be able to pick up my vehicle then. Harley did a wonderful job of communicating each step with me providing a timeline of when my vehicle would be ready. I was then informed it would take more time to put my vehicle back together than previously anticipated so my vehicle would be ready by 12/05 rather than the top of the week. Harley let me know the team was unable to complete putting my vehicle back together by EOD and my vehicle would be ready by 12/08 at the earliest and 12/09 at the latest along with approval from the insurance company of a second and final supplement for the labor to put my vehicle back together that the team did not originally anticipate. Calibrations and clean up weren't complete until 12/09. Harley then informed me the service writer was unable to finish sending the information to the insurance company by EOD 12/09. 12/10 the information / final supplement was sent over to the insurance company to review. I was finally able to pick up my vehicle 12/12 after I called the insurance company several times to expedite their review of the supplement money needed for the extra labor costs of putting my vehicle back together which D&S did not anticipate during their initial review. D&S finished calibrations and cleanup 12/09 but would not release it until they received the supplement from the insurance for the extra labor costs. The body work looks and feels amazing, you cannot tell my rear bumper was replaced. Only downsides, the technician my mom and I spoke to was unable to tell us if the vehicle had a full paint job. Once I went to my vehicle I was unable to access it as the technician forgot to take it out of service mode. I went back into the shop to find someone to take this out of service mode. My panel under my hood of car was not put back, however I popped this back on myself. I appreciate Harley's customer service and updates. The repair team unfortunately left me feeling unnerved about all the 'unexpected' extra work necessary after their review.

The delay in service and lack of communication regarding the timeline was extremely frustrating. I…read moredropped off my vehicle on April 14th with an estimated completion time of two weeks. However, the repairs ended up taking nearly a month. For the first 8-10 days, the vehicle sat idle in the parking lot without any repair work, damage assessment, or parts evaluation being done, which significantly contributed to the delay.They may have been busy with a high volume of vehicles, this was never clearly communicated to me upfront. I was not informed about any delays unless I personally called to check on the status.

I was very lucky to find Miracle Auto Body; I was in Lakewood and unfortunately I hit a curb with…read morethe lower front of my Honda Fit. The radiator was leaking and Miracle Auto Body was recommended by the Conrad's across the street from them when they could not do anything for the car. The car ended up needing a lot of work to replace the front end and the radiator. Miracle can be hard to find since it is a little shop tucked in behind other buildings on Detroit and the drive is off of Lakewood Ave. Just a little old school shop that has a small lot, but they do great work. Jim did a great job working with the claims rep for Progressive and coordinating the repair. Since it is a small shop they may not always answer the phone when you call, but they always got back to me with updates, pricing and where the process was. They were much better at keeping me apprised then Progressive was. While the car was in for the major repairs I also had them fix a rust spot and they priced out some other repairs; they were good about helping me to have the most important repairs done. With my schedule picking the car could have been challenging, but Miracle made it easy, they met me first thing in the morning with my car at the Lakewood Enterprise location and I drove back to the shop to finish the paperwork. The car looks incredible, the repairs are really well done. In addition they did a great job of cleaning up the interior of the car which was a really nice bonus. It is like I got a new car back from them. I would strongly recommend Miracle Auto Body as long as you can be a bit patient with the process of getting your car repaired. It is clear that they take pride in their work and it is great to support a local business.

Miracle Auto Body is the place to go! My car was done on time, came in at the estimated cost, you…read morewould never know there was damage. And clean, even my other very cloudy headlight looks like new. Jim, the owner, said they've been there 30 years, it's an independent shop. Great word-of-mouth recommends, Conrad's sent me there, a little out of the way, but you'll be glad you found them. Excellent value and quality work!

So I try never to get angry at my kids but when my daughter opened up her door into my new truck it…read morewas like that scene in the cartoons where the characters head turns red and steam comes out of their ears. So I had a dent about the size of a quarter that I've been ignoring on my truck. After seeing his posts on Facebook I messaged Campbell paintless dent repair and made an appointment for today to go in at noon. Fully expecting I was going to get a estimate and then have to make an appointment to get it repaired he looked at it from about 20 ft away and said oh I see it already. After a quick inspection he told me what he was going to do and hold the truck into the shop and even let me loiter over him and watch him do it. Amidst some very expensive tools everything was protected he actually went through the window between the window and the sheet metal at the belt molding. If I hadn't been there jabbering with him it probably would have been a 10 minute job. While he was inside of my door he noticed one other very small dent that he said I'm going to take that one out for you too or do you like it or not! So within a period of about 30 minutes from the time I got there till the time I left my door looks absolutely perfect now. He explained the entire process which he didn't have to do and then did a quick compound and buff to remove any tool marks although I didn't see any. My total bill was about $125 or so and now my truck looks perfect again. Thank you so much Ryan!

This was a great experience. The entire staff is professional and did excellent work on my…read moreForester. They provided updates on the progress. If you're looking for a dent repair professional who actually knows their craft and cares about their customers and communicates clearly then Campbell should at the be top of your list. Thanks very much.

Very friendly and knowledgeable. Went for second opinion regarding need for brakes as recommended…read moreby Dealer due to noise coming from rear wheel. Noise due to shield rubbing against rotor - brakes were fine! Saved us over $1,000!!! Will be returning.

Contacted this shop on a Saturday morning to look at a vehicle I was considering purchasing. They…read moreworked me in same day and saved me from making a very expensive mistake. Great shop, wish I were local!

I have been coming here for years! I was referred on my family members and work colleagues for over…read more40 years! The work is exceptional! The job is always done right and the price is always affordable. It is one of the oldest and most reputable body shops in the City of Cleveland and suburbs. There's a great reason for that! Rex Auto Body is the best!

Grateful for Rex Body and Fender Repair; they are skilled and capable in their craft. They are the…read moreonly place we have gone in the 48 years we've been in the neighborhood and I highly recommend them.

I've brought my car to Dale multiple times and every time I'm met with excellent servic. Dale and…read morehis team are very helpful and kind and they always do a great job at explaining what needs done. I never feel like they're adding on unnecessary work like I've experienced at other places. They even bring me into the garage and show me what the issue is! The service is always completed quickly and with excellent communication.

Dale is a great man, honest and hardworking individual. I've been fortunate enough to have needed…read morehis services multiple times already throughout this year, and he has been able to provide excellent service everytime. I'm thankful for Mr.Friedman and his team for being able to get me back on the road safely and affordably it is a must have!!

Great work and quality at Concord Collision. Everyone is super friendly and helped me with my car…read morein no time, to get me back on the road quickly. Thank you!!

Concorde collision is a relatively new state-of-the-art body shop building Concord on Ravenna Road…read more As I have been around body shops for the majority of my life I was was rather impressed with this one. Well one could say the name is misleading collision he does so much more than collision. He also is a mechanical shop. In the past year since he's been open my daughter has wrecked her Jeep where she rear-ended somebody and did about $14,000 in damage. John and Dan worked with my insurance company and it was fixed in short order. Something else he's also done for me was mechanical. While I'm pretty mechanically inclined and I'm certainly able to perform many automotive tasks on my own I simply have run out of time and John makes it affordable and worthwhile to take my car to him. He has replaced the brakes on my truck and the brakes on my wife's Audi. Something that's of note is that every time I've been in there he always has a customer that brings in the project car that is a challenge. I've seen him replace entire drive lines in collector cars, repair prior work on a previously repaired salvage car that was questionable and make it so it's safe. He has installed an outfitted equipment into a former airport bus so it's a mobile gym, repainted 70-year-old cars... He runs a pretty interesting business. I made him multiple referrals from friends who have taken their gas tanks from an old ATV in to get fixed, work on a alignment for a race car, even install some aftermarket accessories. Did you buy some tires from tirerack.com and or Walmart and want to get them mount and balanced? Yep he can do that. He has two lifts and a state-of-the-art alignment rack and also a frame machine. Anytime you go there you're bound to see something interesting in addition to getting a great value on getting your car fixed whatever the problem is.