We are out of town buyers and our agent recommended Ben from Patterson to do our pre-purchase…read moreinspection. He was very professional from the start. He gave us a very good price that included sewer scope. We had a scheduling and a waiver issue with the builder on his first attempt where we were frustrated and he calmly told us, we just gotta "roll with it". Inspection day came and we did the wrap up via facetime with our agent. The inspection was throrough and very complete. He explained everything and went over each item. We will be calling him again for follow up before our warranty ends. Thank you.

Thorough inspection. Reasonable pricing. I added a sewer…read moreinspection and he took several videos of the sewer and identified a short stretch of old orangeburg. But the thing that I really appreciated was that after the inspection, they've already been paid, and I'm hiring people to do the repairs. I texted the inspector several times for follow up details and help weeding out the bs of some of the tradespeople trying to sell me stuff. He was responsive and helpful, even though he didn't need to be. Turnaround time was also good. I hired them and they were out for the inspection within a couple of days. The report came same day. I'd recommend Patterson for your home inspection.

This has been by far the worse experience!! First time homeowner and I had Adam Pitman as my…read moreinspector who let's just say....didn't exactly "inspect". On the second day after closing on my home, my A/C unit compressor completely goes out. It was obvious the rear coils were rotted into dust which was not noted/discussed/or pictures were not on the report; a pair of scissors were thrown inside the unit and the coolant leaked completely out. I am no technician and even I could tell you that the A/C unit was not in good condition. After immediately contacting my home warranty, they would not cover it and now I need to purchase a new unit. Had I known that there were issues I would have reconsidered my offer in purchasing this home. As a consumer, we trust that we are paying for quality work which has been 100% disappointing. If you are looking for an inspector, I definitely would never hire this company again. I trusted Adam to do a thorough job and it has been upsetting to know how sloppy this was handled. Not exactly the way you want to start off on your new home.

Erin came out to inspect a house for us (buyers). He was professional, detailed in his…read moreexplanations, and thorough in showing us where the issues were located (if accessible, and if not he had detailed pictures). After he is done inspecting he emails two reports, one with every detail in the inspection and one as a summary. In the summary it marks items that need to be addressed immediately, normal wear and tear, and just questions that may be valuable to ask the seller. They also work with a pest company to inspect for problematic bugs like termites as an additional service to purchase. I believe the price of the inspection and termite inspection (as of June 2020) is good value because of the detailed nature of the inspection and coordination of the two services. As a buyer or seller, I would use PHI again and would recommend to other buyers/sellers. I noted there was one exceedingly negative review here on YELP. I can't speak to the gentleman that did that particular inspection, but I will note that my experience was the exact opposite of what that reviewer described, and the circumstances of that reviewer are questionable (having another inspector do the initial inspection, fixing items, then hiring a second inspector to come out and claiming he came out 3 times even though they weren't satisfied with his work). My suggestion would be if you're worried about it, possibly request that Erin is the one who comes out to do your home inspection. This was during the CoVID pandemic, and he wore a mask the entire time and maintained social distancing guidelines.

We relied heavily on the inspection results when making the big decision to move forward with the…read morepurchase of our new home. It was great to find Porterhouse Home Inspections, it's evident that they are extremely knowledgeable in their area of expertise and they helped to fill in all the gaps and questions we had about the condition of the home. They were easy to reach and they promptly got back to us in order to get us scheduled for an appointment, even with our last minute needs and our hectic schedule. They were dependable and on time. Most of all, we love how much they understand the importance of how big of a moment this process is for their clients. Purchasing a home can be very scary, but it doesn't have to be, especially if you have the right people on your side, Thank you so much Porterhouse Home Inspections for your professionalism, and for your high level of knowledge. Inspections are a must when buying a home, but finding a knowledgeable one is even more important, I would definitely recommend these guys to anyone thinking of purchasing a home. Thank you so much!

Literally the quality of his service is unmatched. I noticed the 1 stars are coming from inspectors…read morewho are upset that this inspector follows the standard and instead of those inspectors following standard they get upset when another inspector is. Just hire this one. Home buyers expect standard and this guy understands that completely. This is the only home inspector I will ever recommend to anyone. 5 stars all the way.​

This person is the real deal when it comes to home inspections! He tells you the truth, even if it…read moremeans that he has to work harder and fight against the homebuilders. If you want someone with legit authenticity and integrity this is the person to go to. I ended up hiring a company that was recommended by Cy and they did a great job and their inspection. I wish I could have gotten Cy for my home inspection since later, I found some issues with the home built quality, but nonetheless, I am thankful that I have found his content about holding homebuilders accountable. Home builders do not like him, but that is because he makes them do their job and follow state code.

If you're needing your home inspected, Karl is your man! Karl was out the next day and prompt. Home…read moreInspection included Termite inspection which covered our 2500 sf home with pool. We received the completed report with pictures that same day. Now we know what projects we need to tackle first on maintaining our home!

I would not use again. I found a broken window in my garage behind a blind that did not work. All…read morethe windows I try to open in the house are really stiff and very hard to open and close. My toilet hardware was so corroded in the master bedroom I hade to cut the bolt to replace the leaking tank. I found rotted cabinet base board in kitchen, most all of the locking hardware was mismatched. I could only lock one door due to all the other doors had different locks that the owner did not have keys to. Due to the heat it took me 5 months for find the garage window that was broken. I reached out to Karl and he I told me the inspection was good for 30 days. So make sure you do your own inspection within that time. Not sure why I paid for an inspector if i need to do one myself. That's what I though I paid Karl to do. He also told me there was no access to the attic due to duct work. This I later found out not to be true it was just a piece of insulation for the access hatch. You would think a home inspector might know this. Not sure it was Arizona summer time. Hence I did not notice the garage.

If you're buying a home in the Phoenix, Arizona area, stop searching -- SunHouse is your inspector…read more We hired Jonathan Cooper for our home inspection and he completely set the standard for what a home inspection should look like. Jonathan didn't just check boxes -- he genuinely inspected the property as if it were his own. Thorough, knowledgeable, and incredibly easy to work with. As a licensed real estate agent in Arizona, I've worked with a lot of home inspectors. Jonathan stands out. He took the time to walk us through everything, answered every question with clarity, and made sure we truly understood the condition of the property before closing. That kind of care and professionalism is rare. We'll be recommending SunHouse Residential Home Inspections to every buyer, investor, and agent in our network. If you want a home inspector in greater Phoenix area who will actually protect your investment -- Jonathan Cooper is your guy.

Exceptional service and quality!! Can't go wrong with Cooper!! He will inspect every single inch of…read moreyour property and goes over everything with you. Great value for the money!!

These guys went way above and beyond. They checked every single thing in the house. They were there…read morefor over 5 hours to make sure we went over everything in person. They used state-of-the-art software that showed me an interactive report. Aaron was great! Will def recommend.

One of the best, if not the best inspection experience I've had so far. Normally with other…read moreinspections I've had, you get the report and have to try and decipher everything yourself, but that was not the case with 22 Home Inspection. Everything was done very thoroughly and the inspector actually took the time to explain all of his findings to us in person. He had a complete breakdown of everything and really took the time to detail all of the most important items. This was a very personable experience and if I ever need another inspection done in the future, this will be the company to do it!

UP DATE UP: KIA'S…read moreNEVER SHOWED UP TO FIX MY AC THEY INSTALLED 2 1/2 years ago. After fighting with them for 3 weeks to come fix their mistakes. I finally called CARES HOME SERVICE. The owner was very friendly, he heard my story and came out ASAP. My coils are rusted very badly, due to Kia's not installing a drain tube when installing. CARES HOME SERVICE fixed the pipe they put in (they used many small pieces soldered together) so due to their messy pipe I lost quit a bit of Freon that CARES HOME SERVICE topped it off. all of my ducts had to be replaced because they were full of water from condensation due to no drain hose. This has costs me so much money to have fixed and had to buy 3 portable swamp coolers due to no AC. I am a female widow senior citizen living on a fixed income. DO NOT LET KIA'S AIR & HEATING IN YOUR HOME, THEY HAVE NO IDEA WHAT THEY ARE DOING. I HIGHLY RECOMMEND CARES HOME SERVICE OUT OF MARANA THEY TOOK VERY GOOD CARE OF ME AND MY AC IS RUNNING LIKE A CHARM NOW.

In the spring of 2019, KIA installed a new roof heat pump unit on a new addition (single room) to…read moreour home as we knew the current A/C unit would not be effective enough to cool this addition. We also insulated that new room very well, in the walls and in the attic so that room was the coolest room of the house in the summertime. In July, of 2023, the unit stopped working so we called KIA back out. The unit was still under warranty, but KIA recommended to install a kick starter to give the unit extra umph to kick on. We had no reason to not believe that was a good option. Unfortunately, KIA charged us $495 for this "quick fix", after it was done and if we had opted to use the warranty, our cost would have only been $5 more or $500 and we could have had the compressor replaced. Add to that, the kick starter part costs less than $30, which was why my husband agreed to the fix. My husband was furious and left a few choice words with the office. Fast forward to this morning....we had our main A/C unit replaced last spring and the company came out to perform a 12 month check, at no charge, and while they were here, we had them do a pre-summer service check on the unit KIA installed that is now 6 yrs old. They immediately asked us how old the unit was. He had a hard time believing the unit was only 6 yrs old but the photos they showed us were absolutely horrendous, revealing incomplete, shoddy work and an original preinstall metal collar still attached to the unit that should have been pulled off during a post install start-up check. The unit was improperly placed on the roof, with a pipe hand bent and installed at an incorrect angle, no divider sheet between fresh and return air flow, a 3-4 inch opening for fresh air intake only which made the unit work harder and exposed holes between the unit and the roof that allowed anything (including a swarm of bees) to enter into the air shaft and eventually thru the return vents into the house last summer. Finally, we were told that the unit may only last another 3 years, if that, due to the poor install. The sensor that tells the unit to pause during operating with regards to freon needs, etc, was literally dissolved and unrecognizable. The insulation tape that was used as needed in the install was the type that is for temporary fixes only...not the mastic backed tape that should have been installed and gets a stronger bond during our hot summers. Also, the kick starter that was installed, by the owner himself, was not even securely wired and was barely receiving the electric current needed to turn the A/C on. It is really a shame that those in business in the area and have been here a long time would do such bad work & prey on their customers...you can't say, "oh, he must have had a bad day" and go about your business. This was an install and a repeat visit. Both incidents were poor workmanship and work ethics. How many customers that have companies come out and fix their A/C issues go up into the attic or on the roof and look at the work that has been done. We expect these "experts" to do a professional job, especially since it wasn't free and if we knew how to fix the problem in the first place, we would have done it ourselves. It also speaks volumes that by not utilizing our warranty option, poor installation would have been the cause of the manufacturer needing to honor the warranty and I am sure KIA didn't want that knowledge out there in the industry. Also, reporting to the ROC has a limitation on time passed to file reports on shoddy work or we would have filed with them. If there was a negative star review rating, that would have been more appropriate to use for this company. SHAME ON YOU KIA!