Jon and Marvin are the best in the business. They guided me through the whole process of creating…read morethe perfect ring which worked out -she said yes. Why do people still go to big box stores?

I was shopping for my daughter's 26th birthday gift. The selection, quality, price and sales…read moreassociates were all 1st class! We purchased a Marvin Special Bracelet that was so beautiful. When we brought it in to be shortened they helped us turn the extra diamond and gold into a matching ring to go with the bracelet! My daughter was so happy and is getting compliments daily on both the bracelet and matching ring! Thank you Jon, Betty and Shirley for making Sarah's birthday a huge success!

My fiancé and I purchased my engagement ring and both of our wedding bands here and it's been a…read morewonderful experience each time. The store has an excellent selection of new & vintage pieces, and the staff are welcoming and always remembered us on repeat visits. Heather has a great eye and figured out my taste quickly, making it easy to find a vintage engagement ring setting I loved - then worked with us to customize the stones, remaining patient throughout a lot of back and forth. A year later, we found a vintage wedding band that matched it perfectly. As an added bonus, both pieces happened to be discounted during their annual summer sale (which I highly recommend checking out). She also found the perfect wedding band for my husband-to-be. No matter what your budget is, you will be treated well and find something fantastic here. I absolutely recommend supporting this local business.

I've had the pleasure of working with almost everyone at Wm. Harold & Sons. I've always been…read moretreated fairly. The service is excellent, everyone is friendly and hospitable, and the prices are fair.They have been a thriving part of our community for so many years and that is a testament to how well they treat their customers. Their sales are a really great time to pick up something special!

I lived in Laguna Beach for 22 years and I've always take my watch for service. The folks there are…read moreknowledgeable, kind and do an excellent job.

I have a beautiful vintage estate wedding ring my husband got me when were married 17 years ago. He…read moregot it at a small estate jeweler in San Francisco that specialized in vintage and antique rings. We moved back to Southern California awhile ago and one day I was washing dishes and then went to go lay down for a quick minute before starting dinner for the kids. I looked down and my diamond was gone!!!!! I cannot tell you the feeling I had in my stomach and heart. So began the hunt for my diamond by all my family members. My mom even came running over to help the hunt. She eventually found it in the garbage disposal! Thank goodness for mothers!!! After what felt like the most intense hunt I realized I didn't even have a jeweler I knew and trusted since we had moved. I did so much research that night and found Rock Martin. The next day my hubby and I went straight to Rock Martin with my ring and loose diamond in a ziplock bag. They were able to fix my ring so quickly with such attention to detail and care and the price point was so reasonable even my husband couldn't believe it. My ring looked stunning and even more brilliant after all their work. Ever since then I go in once a season to have my ring and all the stones checked and cleaned. The Lineage and Legacy of experience, skill and customer service where you literally feel like family is unparalleled in todays dime a dozen of stores and businesses that go out of business so quickly. I am so grateful to be able to have Rock Martin as my jeweler and recommend them to everyone I know. Thank you ~ thank you! You all are rockstars and so amazing!

Our rep, Rama, was incredibly helpful and patient. She took her time to source and find diamonds…read morethat were within the specs, which we really appreciated, but the price didn't fit my boyfriend's criteria, which we discovered after seeing the first few diamonds. Rama was very understanding about the situation and told us that she would look for more diamonds for us to look at. We didn't end up procuring a diamond from Brax since we found a more ideal option from Brilliant Earth, but would definitely recommend for others to check this spot out. Also, some other positives to consider: they can turn around a CAD design on a custom setting within 72 hrs. Rama nailed it on the design on the first go, which was very impressive. Check out Brax if you're in the market for diamonds or an engagement ring.

A place you can trust!…read more I came here for a jewelry repair on my engagement band. From the time I came in and discussed my jewelry repair needs the staff was so friendly. I worked with Christie and she did an excellent job telling me what to expect each step of the way. It only took one day for them to repair a stone that fell out and everything looked perfect! I'm excited to come back to do shopping next time.

Had a very negative experience here. I came to get an item consigned…read more First immediate red flag was them asking how much I wanted versus how much they think it could move on the open market. They looked at my piece and said it was worth about $200-$500 for the stone (which was GIA certified with documented origin) plus scrap value for the setting. The process didn't feel transparent. An explanation was given for their valuation, but it didn't align with the certification or current market pricing. I took it to another market participant who valued the stone only (not including setting) for over $6,000 dollars. If you are interested on a consignment or sale option, I would highly recommend getting multiple opinions on pricing before settling on an option especially if you are not familiar with pricing of precious stones. 2 star for good location and decent parking.

Ok let's see...this insulting experience with CDM was so bad, I'm not sure where to start. 1) First…read moreoff, I'm traveling and so I emailed Jules on 7/10 through his online comment form to find out about consigning 2 luxury pendants, from Antonini Milano (limited-run, couture finely crafted pieces from this meticulous Italian jeweler who has been crafting fine Italian jewelry since 1919- many stars love the brand-and my sister and I met him personally in Ohio at the jeweler we frequented) gave him the appraised value and asked if I could send my partner in to show them to him. He agreed. My partner took them in, and out of the gate, Jules insulted the appraiser from Dana Point, indicating he must have made a mistake on his appraisal because these items could not be worth that much. Mind you they were gifts to me from my sister purchased at a very high end jeweler in Ohio several years ago. Jules offered $1000 for the smaller piece and $2000 for the larger pendant and recorded it in his book. After this initial visit, is when the bottom fell out of the communication process. Jules told my partner that he was going to email me that day, which he didn't. Out of at least 6 additional emails I sent between 7/10 and 8/14, I received no additional response from this jeweler to any of the questions I had, and he lied to me telling me he didn't get any of them. The only response I did get, was on the next visit to Jules by my partner to sell the smaller pendant, to which Jules reneged on the initial pricing offer he had made, even though it was written down in his book, again insulting the appraiser and pretty much treating my partner in way that raised many eyebrows and questions as to whether or not he was being discriminated against due to being an older African American man. Jules treated both of us like we didn't know what we were talking about each time and was quite insulting. He asked me to email my DL to him to complete the transaction, and I replied, this is the same email address I've been sending emails to, but I bet you'll get this one. Of course he did. He also would not honor the $2000 price he quoted originally on the larger piece, instead quoting $1621. So I held off-- and he repeatedly said we didn't know what we were talking about regarding either piece. Now a day ago, on 8/20, because Jules had quoted such a good price on the larger pendant, we tried once again, despite the initial humiliation, to see if he would be a man of his word and give us the $1621 he had quoted the 2nd time on the larger piece. He again insulted my partner, this time offering only $960. He also insulted the appraiser from Dana Point again, and this time the actual jeweler himself - (jeweler to the stars who has been in business since 1919) saying that the certification I got for the pendant, directly from Antonini Milano, was wrong and said they must not have sold me that exact piece, and that even Antonini didn't get the carat count on the diamonds correct.) Again, knowing where the item was purchased, having met Antonini himself, and now knowing first hand from my partner how Jules insulted everyone involved as well as this beautiful piece of jewelry that I had such a fondness for, was too much for me not to come write this lengthy review. If you are caucasian or wealthy, your experience may be different, but we were treated in humiliating fashion each time. The only reason my partner returned was upon agreement with me to see if Jules would honor the pricing he'd quoted and documented. Jules is not a man of his word, his integrity is questionable and he may also not enjoy working with you if you are not of a certain color persuasion. This was our experience. Never again.

I needed my wedding rings sized up. George was the only person to give a price guesstimate over the…read morephone AND you can wait and watch while your jewelry is being worked on. His work and the jewelry in the store are beautiful. He also said I can come by anytime with any of my jewelry for cleaning.

I needed my engagement ring resized, and George was able to do it for me the same day! He helped me…read morefind what my actual size was, and he reassured me he would take care of my ring and it would look the exact same (but smaller) once it was done. He even cleaned it for free and it was the sparkliest I've ever seen it. Thank you George!

Andi helped me clean my jewelry! They also do repairs. Highly recommend coming in hereread more

I love this jeweler. They are always so kind and generous and helpful. My ring looks amazing and…read morelike new after getting rhodium plating and polish. Linda and Bobby are great!

Walked in out of curiosity and walked out with a brand new bracelet! They have a wide variety of…read moredifferent metals and jewelry pieces, including estate jewelry. The bracelet (sterling silver) was reasonably priced and I appreciated the free/fast resizing. The owners were welcoming and very helpful. I will surely be returning soon!

:( Walked in out of…read morecuriosity while strolling through Laguna because the window display was beautiful. The woman who worked there rolled her eyes when I walked in. I said hello to her and she sighed in what appeared to be annoyance. When I showed the man who works doing the repairs if he could appraise a gold pendant he was incredibly short with me and spoke to me like he didn't expect me to understand what he was saying. Overall, would not recommend this place. There's kinder and cooler places in Laguna to buy the kind of stuff they sell. Places where the people who work there are kind and friendly. This is not one such place. The jewelry is what drew me in because it was so beautiful, but I wouldn't shop there in the future because of how unfriendly the shopkeepers were. Being kind is the ultimate currency! Perhaps the shop keepers are have gone through something in their personal lives that's negatively affected their attitudes, but regardless being kind to your customers is a pretty basic requirement for a running service based business.