UPDATE: If you have elderly and you are a family member... You MUST witness their weights. We…read moreinvestigated and they LIED. Turns out why they would want to discharge an elderly because Medicare had stipulations on weight statistics on patients. They LIED and also stated the patient gained 2 pounds which is absolutely should be criminal. This place definitely needs to be investigated!!!! The facility is nice looking. BUT.... If your elderly family member goes in as a patient here please keep a close eye on them. The meals they serve to them are COLD (Approximately 80% of them). The food is horrible. If the patient calls for care, they respond LATE or forget. My family member sat in their own urine for over an hour (this happened twice with me there). My family member lost over 50 lbs in just one month and LIED about it when they were discharged. They stopped patients pain meds for a short time even though patients doctor prescribed it. They denied patient VITAMINS even though patient stated they were weak feeling and requested them. They did NOT keep patient hygiene up to par. They lied and stated patient denied care. They deliberately made patient miss doctor appointments. Patient asked multiple times to speak to a doctor onsite but was DENIED. Seems like this place is run by nurses only. They manipulated Medicare and discharge too soon even though patient also had insurance and need further care. I would NOT recommend this place to anyone.

My father was here twice in less than two months. Based on our experience, I would not send a loved…read moreone here who needs any meds or medical attention beyond therapy alone. Greatest lesson learned for our family is to never ever prioritize the convenience of being physically near your loved one over quality of care. We faced multiple challenges, but here are the top cons: 1. Bedsore/Wound Care Issues & Lack of Care: Despite entering the facility with clear skin and no open wounds other than a surgery scar, my father developed bad bedsores (puss-filled, hole in flesh) which is simply caused by neglecting and delaying the repositioning of patients and not attending to their basic hygiene needs in a timely manner. The family reported the initial bedsore, not the staff, and the wound care physician didn't see him for nearly two weeks after. Dad needed to have a surgical procedure by then. 2. Lack of Medication Management: Meds have been administered multiple times without nurses performing the essential blood pressure check first, which could cause a major medical crisis. He was also given an increased number of pills at one time, which was greater than the max he should have received. After multiple inquiries, we still don't know any details. My father decided he did not want to ask anymore because "at least he did not die." 3. Severe Gap in Overall Medical Wellness Coordination: We didn't see the different disciplines working together to provide holistic health care. For example, he was being moved in a hurtful manner, etc. by nurses and aides who told us they were not aware that he even had a hip replacement! He was a heart patient and had bedsores, but there was no attention to diet, which is key to healing. There were multiple instances of one team member reporting an issue that was then not addressed by the nursing team. We waited about a week to have an issue with stool be addressed, which also caused major concern for infection with the bedsores. This is detrimental, especially for the elderly. Despite reporting his worsening condition, including pain and diminished mobility, there was a notable absence of timely medical intervention -- the attending or servicing physician did not see him for two weeks even though we were being told that he had been seen. Finally, we did not have an official, informative "plan of care" meeting until 15 days after admission. When my dad became very ill a few days ago, after waiting for some time, we decided to request that he be taken by ambulance to ER vs. chancing waiting even longer on a response from staff given their history. He was admitted to the hospital that day. 4. Consistency/Quality of Care Gaps: Having temp agency workers in and out resulted in a compromise in the consistency and quality of care provided. Patients and families should not have to tell staff what's going on and what's needed medically. It's important to note that these issues occurred even with the family paying out-of-pocket for a day-sitter and having our immediate family checking in on him + stay with him throughout the afternoons and evenings. That indicates to us that as soon as the family or friends are not around, things are dropped. Despite these issues, the therapy provided, particularly by Mr. James, was commendable, with thorough explanations and personalized attention. There are several others who I don't have names for, but PT and speech are included, and my father bragged about them. Additionally, I can say the Director of Nursing, Karla, addressed our inquiries and concerns when I brought them up to her. The administrative staff also demonstrated professionalism and helpfulness in navigating insurance and care-related matters. We met some very caring and professional care team members during 2 two-week stays in the last 45+ days (Stephanie, Johnnie Mae and 2-3 others who I can't name at the moment, but unfortunately, the majority of the others are no longer employees. I could not, in good conscience, send my father back here.

I currently use the aquatic at the center on Tuesdays and Thursdays. This time has been set aside…read morefor Parkinson patients. Those with mobility issues and stability problems. Since I have started attending the classes here I feel like they're working. I haven't had a fall or any problems in qt least a month. My core's getting stronger. This program is through THE HOUSTON AREA PARKINSON SOCIETY (HAPS). I recommend this program to anyone who is interested

I am reviewing the pool. I've not used the other facilities, so I can't comment on them. The pool…read moreis warm. Easy for these old bones. There is an easy to use walkway into the pool. I've been there for both an open swim and class and have found the staff friendly and knowledgeable. And the water is warm.

they're very caring here, they make sure you stay safe and satisfied great therapists and nursesread more