This is a state-of-the-art facility rated number one in Texas. Yes, it's huge, and yes, the…read moremedical center is very crowded and parking can be difficult. But when people really need the best care, they come to Houston from everywhere in the world. I was diagnosed with lung cancer and had a robotic assisted surgery which took half of my left lung and I was alert conscious and feeling good just a few hours after the 5-hour procedure. because Dr. Kim used robots so the incisions were small, and my recovery was quick. I was sent home the next day. One day stay for major surgery! The timeliness of care was excellent. it was 2 weeks from referral to meet with the surgeon and two additional weeks to schedule the procedure, so I was essentially cured of my cancer within one month. this compares very favorably to the other cancer hospital next foor, which has a waiting list. to summarize, I had a great surgeon, a state-of-the-art operating room, competent nurses and everyone had a good attitude. really couldn't be better.

The worst ER and Patient Parking! The ER was opened like a Ward in a third world country! Patient…read moreprivate information was discussed in public! Nurse staff were rude and uncaring. People had to yell for bathroom assistant because no staff were around. Once admitted and discharged, I was hit with a $100 PARKING CHARGE!

I'm a returning patient and never had issues with this PT facility until today. I had to fly to…read moreEurope due to a family emergency on the 7th and scheduled my flight last minute on the 6th. I called to reschedule my appointment from the 7th and the appointments that I had scheduled the following week for the week of the 18th and the 25th every Tuesday and Thursday. Fast forward I had to reschedule my flight from the 17th to the 19th of December due to the same family emergency and completely forgot to call on Monday to reschedule my appointment on the 19th. I admit it was the last thing on my mind and only remembered mid flight on Tuesday. Today I was running late for my appointment but on my way when I realized I was not going to make it by 8.15. I called at 8.09 saying that I was running late but most likely not going to make it in 4 minutes. I was more than happy to forgo the 15/20 mts that I was late if they would still have me or I could come in later. No one picked up and I left a voice mail message. Get a message a couple of minutes later saying all my appointments were cancelled and had to call on the day for Availability. I called again and explained that I just tried to call to let them know I was running late but on my way and that I left a voicemail message and I was faced with a rude front of house staff that insinuated that he was there all morning and didn't get any phone call or voice mail message and proceeded to tell me I had a cancellation on the 7th (I rescheduled didn't cancel) and a no show on the 19th and today that's why all appointments were canceled and proceeded to give me attitude when I tried to explain what the situation was, which only left me more aggravated and frustrated than I already was. My deductible has been met this year and all my appointments are fully covered so I was trying to do my best to still make it to my appointments since next year I will have to pay for these sessions . The arrogance and attitude that I got this morning made me want to forgo all my appointments. I will find another clinic next year, for my PT and will gladly pay. Bare in mind that I'm a returning patient that has been to the clinic before without any issues. This is not a reflection on my therapist that was wonderful but a sad consequence of a misunderstanding and how poor customer service impacts patients.

No one wants to go to physical therapy, but life happens. After ACL surgery I needed to find a PT…read moreprovider that was near home and had appointment availability. Now two months into 3x a week routine of going to Crom Rehabilitation I can tell you with a clear conscious that not only do they know what they are doing, and have appointments available, but they care about you and your progress!

An 11-Day Stay That Changed My Recovery After a serious auto…read moreaccident and acetabular surgery at Ben Taub, I arrived at TIRR Memorial Hermann not knowing what to expect. What I found was a place where world class rehabilitation meets genuine human care, and eleven days later, I left stronger, steadier, and deeply grateful. From the moment I rolled through the doors, the environment felt different. TIRR's reputation for rehabilitation excellence is well earned, but what truly sets it apart is the people. Every single member of the team treated me like a person first and a patient second. The medical leadership set the tone. Dr. D brought a level of expertise and clarity that made a complicated recovery feel understandable and manageable. Dr. Kaitlyn was thorough, compassionate, and genuinely invested in my progress, the kind of physician who listens closely and treats the whole person. Together, they gave me confidence that I was in the right hands. The therapy team is where the real day to day work of rebuilding happened. Georgia, Suzanne, Kate, Matthew, and Hattie pushed me, encouraged me, and met me exactly where I was each session. They knew when to challenge me and when to pull back, and they celebrated every small gain like it mattered, because it did. The progress I made in eleven days is a direct reflection of their skill and their heart. The nurses and patient care assistants who looked after me are the reason I healed the way I did. Hawa and Daisy brought calm competence to every shift, never rushed, always attentive. Abby and Olivia had a way of making even the hardest mornings feel manageable. Andrea and Mayra were steady hands when I needed them most, and their kindness never wavered, even on the toughest days. Tessa always checked in with a smile that made the room lighter. Jose, the one with the muscles, and you know who you are, made transfers feel safe and easy, and always brought good humor along with his strength. Betsy paid attention to the small details that mattered: positioning, comfort, timing, dignity. Isabella has a gentleness that's rare, and Angela went out of her way more times than I can count. And Philip, thank you for the conversations, the patience, and the quiet encouragement when I needed it. The people behind the scenes matter just as much. Alisha in facilities kept my environment clean, safe, and comfortable, and always did it with a warmth that stood out. Sandra from the kitchen made mealtimes something to look forward to, checking in on preferences and making sure I was well fed and well cared for. These are the roles that often go unseen, and they shouldn't. This team didn't just do their jobs. They went above and beyond. They showed up when they didn't have to. They remembered the little things, how I liked my pillows, when I needed a minute, what made me laugh. Recovery from major trauma is a mental battle as much as a physical one, and these people carried me through both. If you or someone you love is facing the road back from a serious injury, TIRR Memorial Hermann is the place I would send them without hesitation. The clinical care is exceptional. The human care is extraordinary. To the whole team, thank you. I'll carry your kindness with me long after the hardware heals.

Chuck in the kitchen is AMAZING . I came her last year in 2024 & i was in a verrrry dark space in…read morelife . I love him so much , it's easy to say someone makes you smile for the moment . But Chuck is just a ray of sunshine & he's so easy to open up & talk to. Although he works in the kitchen he's very helpful & sweet .If you ever get the chance stop by the kitchen , he cooks your food soooo good . & he keeps a good spirit no matter your circumstances he ALWAYS has time to talk & give you hope . I love him & appreciate him . I wish they'd give him the respect & love he deserves . so to Chuck here's a Special shoutout to you , we appreciate you & we love you . Keep going even when times are tough .

Encompass Health is such a wonderful rehab hospital. My very elderly uncle stayed at Encompass for…read morea week, and he was so happy with the wonderful care that he received there, and he very much enjoyed the food there. He told me of numerous instances where the staff went above and beyond for him. One example was when he had requested some ice cream (his favorite) one night. Because the person who was bringing him the ice cream had forgotten to ask what flavor my uncle preferred, they brought him THREE --chocolate, vanilla and strawberry! My uncle was on Cloud Nine living' large! Acts of kindness like that on top of great care elevate Encompass to a whole other level of excellence.

My mom was here two weeks after fracturing her spine. Which the location is perfect for family…read morebecause we are all in the area. The staff was amazing. She wasn't happy about the food but it looked fine to me. She just wanted stuff she know she can't have. But each day that passed she was improving. Plenty of free parking thank God because that hospital garage was eating us up. Also a lot of patient room doors are open and they say "heyyyy! (Smiling) lol I say heyyyy! How are you? So give them a smile and say hi back. (My mom was doing to, with me in the room)

This place is a joke! The staff is somewhat ok but others are down right appalling!…read more They are apparently just money hungry and could care less about the actual patient! The care has been decent, however this facility is basically just a glorified gym! If your loved one isn't on that plane then it isn't going to go well!! My mother in law is in no shape or condition, nor having the will to work out every day.

They took good care of my 95 yr old mom after her fall. Very clean. Staff is very attentive and…read moreprofessional. The PT is excellent

We referred a patient here this month last year. He walked into our office today and I didn't…read morerecognize him. I thought he was a visitor his recovery from severe injury and illness. Last year was completed by his residential neural recovery at Mentis Neuro rehab. He told me he also did the day Rehab there and had positive things to say about how they facilitated his continued recovery. It's a pleasure to see somebody who has come that far in their health recovery.

Ihighlyrefomendthisplace i hadastrokeat40 and wqsqdmittextothis rehab, th3yjelpedmealot great…read morefreqhab place, i f3ltsafe ver y clensn , dtaff veryprofessional rehab pgram was greatsylviaatkinson aguirre

I have gone to First Colony Aquatic and Rehab for several different issues. I like the option of…read moreboth pool and land physical therapy exercises. Megan whom I worked with many times is a great therapist. Her positive energy helps her patients want to strive to work harder to expedite the healing process and improve their overall health. The support staff is extremely friendly and helpful. I highly recommend this facility for any physical therapy needs.

I have received aquatic therapy from First Colony for almost 2 years. Their staff is very attentive…read morefrom the front desk to the therapists. Now, my daughter is receiving physical therapy from them and is experiencing just as much quality on the floor equipment as I received in their pool. I always recommend this place for those who need any kind of physical therapy.

Great in person, one-on-one training! Good experience and…read morepositive vibes there. The one caveat is that it is not covered as therapy by insurance, but it *is* worth the money, IMO.

Project Walk has been a major life change for me! I was stuck in a wheelchair (MS) when I began and…read moreI am on my way to unassisted walking. It has been a long, difficult journey but the people at Project Walk were with me the whole way!

I had the pleasure of going to Hope Rehabilitation Jan2024 thru April 2024 and the staff is so…read morenice! Ms.Anna makes you feel like family and leaves a lasting impression on you. Although my therapy is over I still call or text to check on her because she is now my friend Thanks Hope Rehabilitation for helping me with my recovery Shon Brown Houston, TX

From the owner: Your path to better health is clear with our outstanding chiropractic care, pain management…read morespecialists and on site imaging facilities .

The solution to your problem is here. Have hope in knowing that this place will change your life if…read moreyou want it. The staff knows exactly what they are doing and genuinely care about your/your family's recovery. I am so grateful for all the love and support that I was freely given here. Thanks BARC!

They will give you the tools needed to succeed. The staff cares about what they do and wants the…read morebest for you.