The dealership is called Texana Toyota now. My son…read morepurchased a vehicle from this dealership. Samuel, our salesperson, was great--helpful and professional. Unfortunately, that's where the positives end. We came in with a pre-approval letter from our bank, expecting a simple process. Instead, a manager (didn't catch his name) insisted on using their "indirect" method and told us it would be a lot smoother because they would handle all the paperwork. That statement was completely false. The process took three hours just to finalize paperwork, and we were then forced to leave, drive to our bank for the down payment, and come back the next day to finish the deal. This back-and-forth was entirely unnecessary. Had the buyer's order been processed the way both my bank and I requested, everything could have been completed online in one visit. This was the worst car-buying experience I've had and a complete waste of time. I will not be returning to this dealership and would not recommend it to anyone.

One of the best! I've been a buyer for 25+ years. I've bought multiple new and pre-owned Toyota and…read moreother makes throughout the years. This has to be hands down the best and smoothest experiences I've ever had. Thank you Cecil Toyota.

BUYER BEWARE Dealership did not sign sale contract. After…read more*30 days* of having the car in our possession, they informed us the financing had not gone through. Of course they could now offer a significantly higher rate and down payment and would not honor the original contract. They also did not pay off our trade in (again, after over a month), tried to offer $4k for it, then had it up for sale on their website for over $9k. This dealership is dishonest and they try to run scams. The car they took back also needed new batteries and new tires, over $2500 worth of expense. They upsell everything possible at signing (to the tune of around $4k). And that contract, again, only YOU sign, so they get to do whatever they want after the fact since the contract isn't valid until they sign it, then try to scam you at a much higher rate. I've never dealt with such people in my life and I've filed complaints against this dealership.

I was in the area and my truck was in need of an oil change, so I thought I would take a chance and…read moresee how busy they were. I talked to Kenny in service and he was pretty booked up, but a 9am appointment had not showed up yet so he was able to squeeze me in for service. This is the second time I've showed up while I'm the area that he has managed to get not only mine this time, but my wife's vehicle awhile back!! They stay very busy and normally I make appointments way ahead of time. Every once in awhile when I'm in the area, I check the status on the vehicles to see if they are close on needing service. Most of the time they are good to go, but twice I've looked and they were close enough that I've taken a chance to pull in to the service department and just check to see if they could get to them. Twice now they have been able to accommodate me! It just shows it didn't hurt to ask what their backlog status is on service. Kenny and everyone else in the service department are really great to work with!!! They will help you out of there is any way possible!!! A+/