Helpful Tip: This location has multiple entrances and parts of facility (i.e. North and South)…read more Check your MyChart for additional details about the location of the office you're visiting. I visited Beachwood Family Health & Surgery Center (Cleveland Clinic) on Saturday. Yes, some doctors have Saturday appointments at this location. I frequent the location for my bloodwork, quick Urgent Care visits, and primary care visit. This time, I was very impressed with my experience (not always the case). From the moment I arrived, the facility's welcoming atmosphere and efficient operations stood out. The parking lot offers various options including self-park, parking garage, and valet. Typically, this place doesn't get busy, so it's easy to park. The lobby has check-in kiosks and helpful greeters to navigate you. They're always eager to help if you address them. The lobby also has a lot of greenery which really adds to your experience even if you're sick. The campus is pretty small and easy to navigate. There's helpful signage to indicate parts of the building. It's a much better navigation experience than any other Cleveland Clinic experience. Think of it as a suburban campus that's easily located on Cedar Rd. The center offers a wide range of services, including primary care, specialty services, and an Express Care Clinic for urgent needs. The convenience of having on-site amenities like radiology, laboratory, and pharmacy services, and bloodwork is unmatched. With a positive review this time, I'll say that I would highly not recommend visiting their OBGYN department here. I had a very negative experience which made me switch campuses to better care. Overall, my visit to the Beachwood Family Health & Surgery Center was a positive experience. The combination of comprehensive services, dedicated staff, and a patient-focused approach makes it a standout healthcare facility in the area.

I had a procedure to be done, staff was super friendly and caring ! They were very quick with…read moreeverything !!

I went in to talk about getting one of the laser treatments for my face and neck. Dr Parry…read moresuggested I should do the Morpheus 8 instead. He gave me an offer that was 3 Morpheus 8 treatments, face and neck, plus included a free cool peel as my last treatment. My first impression of Dr Parry was he was a caring man and cared for his patients. And the girl working for him was such a sweetheart. I made later appointments because I work. 1st visit, I went in and the girl, (I believe her name is Katie, very sweet), put numbing cream on my face and neck. I had to constantly remind Dr Parry that my neck was included. They came and got me and put me in the procedure room. Dr Parry came in, I was excited. Every visit he seemed rushed. Seemed like he took his frustrations of his day on my face/skin. I knew he was going to be aggressive, he mentioned it. But it felt like he was trying to put that machine through my bones. Thank God for the nerve block. This was extreme. When He was done with my face, I had to remind him I paid for my neck. He rushed my neck. The end of my first treatment I felt frustrated. 2nd treatment, I went in, later appointment. The last one of the day. She numbed my face. He did the nerve block shot, left and came back. Then he starts talking to his assistant Katie and me about one of his clients that came in earlier that day all glammed up and he didn't recognize her, she got offended/upset because he didn't know who she was. He told us that because she thought she was beautiful he was supposed to know her. Talk about awkward. After the first visit I really wasn't excited about going in and getting anymore done. And now this second visit was worse, totally something a professional doctor shouldn't be talking about in front of or with other clients. He did my face and was very aggressive on spots I didn't think he should have been on and gentle on spots that he should have been a little more aggressive on. It seemed like his aggressiveness was pinned up frustration these visits were definitely not what or how you think a person in his position should handle procedures or shop talk. Again, he forgot my neck. I shouldn't have to remind a doctor what I paid for. He should know before he walks in that procedure room door!!! After 2 months I kept looking at my face and it seemed like my eyes, cheeks and neck were looking worse. But the reviews say it takes a few months for this procedure to be noticeable on your skin. So, I waited. I wasn't the smiling bubbly self I usually am. I was just like going through the motions. The only thing I genuinely was happy to see in that office was Katie. 3rd visit, a different girl took me into the procedure room. She told me she didn't need to numb me that day. I asked her why. She said I didn't need it. I told her this was my third M8 procedure and they have numbed and gave me shots on everyone thus far. She left and Katie came in apologizing, she numbed my face. He came in gave me the nerve shots and left. Dr Parry and the other girl came in to do the procedure, which he came in sooner this time than any of the other times after the shots. They came in and immediately started talking about ordering things for his office and what they were low on. She had a pad sitting down taking notes, which was fine with me as long as he's paying attention. As he's talking about the stuff he needs, he starts using words like shit and damn, which again is fine BUT they were doing a procedure on a patient. I thought to myself, "Here we go again, just get through this and one more and I never have to come back". As he's doing my face he's repeating one area and not doing overall face. I'm laying there and pretty much can feel the burning because the shots didn't go into effect full force yet. He did one strip down the left side of my neck and that's all he did to my neck and stopped. I was so frustrated by this visit, I actually got teary eyed and thought I was going to cry. My final appointment, the cool peel. I was more excited hoping that would help my skin bounce back from the torture of the last 3 months. I went in, it was over quicker than me walking up into the office from my car. The only time I saw Dr Parry smile was in the beginning when he was doing my consultation. Maybe I caught him on a good day. I just know I will never go back to him. I waited to do this review months later because everywhere I read about this procedure said it takes time and months for the results to become visible. Well six months later and my face and neck look worse. Loose cheek/neck skin. I wish I would have done the laser. I'm sure that would have been much better on my face and neck instead of the pushing down on my skin stretching it. I have never been so disappointed. I do know that my overall experience, I think he did more harm to my skin than anything. Very frustrating experience.

Dr. Parry and his staff are the best! My mom and sister go to him frequently and he has always…read morebeen so kind and helpful. He is really passionate about his work and treats his clients with the best care possible. He was located at a different office previously and when he left we had to follow him because he is that good! My mom and sister are always saying how amazing he and his staff are. He even has a little puppy at the office, named Stewie! Stewie loves to greet everyone and make everyone feel comfortable and welcome. Thank you Dr. Parry and Staff!