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Cedar Brook Animal Hospital

3.5 (13 reviews)
Closed • 8:00 am - 7:00 pm
Updated 3 months ago

Services - Cedar Brook Animal Hospital

Pet physical or wellness exam

Pet vaccinations

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I would not take my pet rock here, if you gave me a million dollars, or it was the only vet on the planet.I would take my chances with myself .the experience I had here I will be haunted by for the rest of my life . My dog was put to sleep here last week . Not only was he stuck well over 20 times with a needle (. I am a nurse and yes while I know ivs and blood work can be very difficult to get under no circumstance would I continue to stick a human 20 times without asking for help.and to get a set of fresh eyes as back up ) So why is that ok to do to a dog ? because he was weak and unable to move. the worst part of this story is that it took three attempts to actually put him down . Yes that is correct three attempts and three ivs later till my sweet dog was finally at rest. three times we held our breath sobbing preparing ourselves . they would tell me his iv was bad and proceed to keep transferring him back and forth from room to room to get a new IV. I have no doubt his veins were weak and difficult. However not one time did I see anyone protecting his iv as this 60lb dog kept getting transferred back and forth. Of course the iv could come out . his legs flailing all over . thats just common sense. At the end of the day Something that should have taken 20 min was a torturous hour and a half for not only him but the people that loved him as we watched this in horror. Not once did the vet say ok lets give him a break. too emotional and not thinking I wish I could go back and just have taken him home at that point. At one attempt putting him down . the vet proceeded to push the iv medication through Buddha's IV . when this happened he screamed this cry , horrible noise that I will never forget. that weak dog that was lying there for the last 40 min just tried to flail off of the table ! the whole process just horrible and heartbreaking to watch. I thought this was suppose to be calm and easy? I understand things happen and things can't always go perfectly but this was on a whole new level. Cleaning up all around us, throwing out trash, putting things away in front of us (as it was closing time for the office) was extremely unprofessional and shocking .As my poor deceased dog is laying on the table . Not to mention the nice hefty bill we got without any hesitation . Overcome by emotion I had no words at that point I was just completely and utterly disgusted how we but especially Buddha were treated. Sobbing all over my shirt was never even offered a tissue.for gods sake. the one tech did give me hug which I appreciated .I hope someone reading this learns from it. Maybe to have a little more compassion for people who are losing their pets, a little more patience, a little more empathy. , maybe offer a freaking tissue. Because they are not dogs to us but are apart of our family. But because of this whole experience I will never be at peace with how I let my sweet Buddha leave this world.

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1 year ago

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1 year ago

Great hospital, with knowledgeable staff front the front desk to the technicians and veterinarians!

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6 months ago

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3 years ago

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2 years ago

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3 years ago

My husband took our little puppy there and he said the people are very nice and he said that was very gentle with our dog. He's a Labrador.

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3 years ago

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9 years ago

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4 years ago

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3 years ago

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5 years ago

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8 years ago

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7 years ago

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Winslow Animal Hospital

Winslow Animal Hospital

(42 reviews)

This is the place if you want staff that cares and doesn't overcharge. They took care of my Duchess…read morelike one of their own. I'm so happy to have found such a wonderful place.

Over the past 20 some years Winslow animal hospital has been great. However, since they became VCA…read moreWinslow animal hospital, there is a different vibe. I tried for almost 2 weeks to get a refill of medicines for my dog who has a chronic condition. They kept saying that it had to be doctor approved, which I understand and it was also just before the holiday. However, 2 weeks is too long for my pet to go without her protocol. She began to have symptoms that had been relieved by the medications I could not get for her. Then they told me I had to get a script and take it to a regular pharmacy because they no longer gave out the medicine. That's fine but after 2 weeks I still had not received a script, a phone call or anything. I called for the 3rd or 4th time, in the span of 2 weeks, on the Friday after New Year's day and complained. I was upset and the receptionist asked me if I wanted to speak to her Superior, because she was new and didn't know all the answers yet. She was very nice and it wasn't her fault. I said yes, So she put me through to the supervisor. I explained to her what had happened and what I was told three different times , in the space of 2 weeks trying to get my dog's meds refilled. She was able to get all of my dogs meds approved. It turns out that here is only one medication that I need to really have a script for but I can also pick up the rest, if I choose, from the pharmacy. I chose the latter because that would be easiest for me. Now we will wait and see if they call the scripts into the pharmacy. I am so frustrated right now. The particular vet, in that practice , that I use for my dog, is fantastic. However, she happened to be away on vacation and that's great but the animal hospital should have known to have another vet approve it. I just don't get why they couldn't get another one to approve it sooner then today when I finally called and vehemently complained. I just hope they remember to call everything into the regular pharmacy, today. So I won't be getting her medicines probably until tomorrow. Maybe even Monday. It's just too much. Since Winslow animal hospital became part of the conglomerate VCA, it is just like dealing with the medical conglomerates for human beings. You can't get anything you need in a timely manner. Update: The medicine was just called in to the pharmacy. Thank goodness.

Cross Keys Animal Hospital - Roscoe the miracle dog

Cross Keys Animal Hospital

(39 reviews)

The compassion of the team that works here knows no bounds. The way they rooted for my dog Roscoe…read morethrough an impossible situation really brought joy to his final months. They did everything they could to prolong his life and ended up getting us 5 additional months with our boy when we thought we'd lose him back in October. I can't recommend them enough. Your animal will be lucky to be cared for by a team, including everyone from the front desk crew to the vets themselves, who genuinely care about them as more than just a patient. Good bless the team at Cross Keys Animal Hospital. And thank you so much for your compassion and friendship over the last half a year.

I loved Cross Keys until the latest interaction that just proceeded to get worse. My dog had a…read moretumor removed. When I received the call from Dr Hosier after surgery she said they removed the tumor but found another. They aspirated that tumor and found that it was a mast cell tumor. She never told me that meant it was cancer. When I picked him up and received written instructions I was told that he got a shot of benedryl because aspirating the tumor could cause it to granulate releasing histamines. That was all I was told nothing was explained. When I called because my dog was not walking still the next day and could not stand they blamed me for giving him gabentin which I was instructed to do in writing. I told them my dog had diarrhea was vomiting and would not eat. They suggested stopping the novox and offering chicken and rice diet. I did that then had to rush him to the hospital on Sunday because his face was swollen. Red Bank animal hospital explained that he had cancer, that his symptoms were from degranulation. They had to give him another benedryl shot and put him on benedryl meds. They told me to follow up with my vet immediately I called Monday they said I could wait until his appt Sat to get his stitches out. Went for the appointment it was obvious Dr Hosier never read the report. She prescribed him a bunch of new meds including steroids to try and get him to eat. She said she would check in, in two days. She never checked in and also forgot to removed two stitches from his chest. I called to speak with the owner Dr Masso on three occasions. They would tell me she would call back. She never did. Once the receptionist even told me the matter was closed in their system. I am so disappointed. I was calm and polite with every call. I said I didn't want Dr Hosier in trouble but I think the owner should know when so many mistakes are made. I have an appointment with a specialty surgeon soon but I'm sad that I now have to find a new vet because either Dr Masso could not spare five minutes of her time or the office, Jen, Tori and Dr Hosier, are hiding what happened. At the very least you could have told me it was cancer and know the signs of degranulation.

Cedar Brook Animal Hospital - vet - Updated July 2026

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