My parents took their 2002 Chevy Silverado in to get the parking brake fixed and have the brakes…read morechecked. They quoted front and rear pads on top of the brake shoes for the parking brake. My parents told them to go ahead and fix it, once the truck was back it sat for about a month until i drove it. I knew the front rotors were warped before they took it in for service and I was a surprised to find out that the rotors were still warped, even after they supposedly did a brake job. I checked the invoice and realized that the tech quoted a pad slap (front and rear) and didn't recommend replacing or even resurfacing the rotors. I also checked the old brake pads and found that they still had 4 to 5 mm of material left and were not in immediate need of replacement. I was expecting to look at the invoice and see a proper brake job that at least included turning the rotors. As a technician myself I'm extremely disappointed in the service we received, i expected better service and communication.

I took my Hyundai Accent to Tameron Hyundai, left it there for two days and paid them over $200 to…read morediagnose a bad transmission they wanted $4,500 to replace. I then took the car to Jack's Garage and let Sandy drive it down the road and back. He got out shaking his head and chuckling at the dealership's assessment. I didn't need a new transmission, just a new clutch. Jack's Garage did the repair for $1,200 in the same amount of time that the dealership took to run their "diagnostics" I paid $200 for. Now my car runs better than it has in a long time. I just wish I could have used the $200 I gave to Tameron and given it to Sandy's team to have them do the actual repair of the actual problem. Excellent service by trustworthy people - that's supposed to be the dealership, right? No, that's Jack's Garage.

We drove from St. Louis, MO to Lake Martin in AL to pick up our new to us Cobalt. The kicker was…read morethat it did not have a trailer. The search for a trailer to fit our boat became priority numero uno. Now, the question: to buy one in MO and trailer it the 9 hrs down to Lake Martin or find a trailer along the way? I started to call around for price and availability. If the price was right, the availability wasn't or vice versa. Ok...Rambo Marine in Westover appears to be a Cobalt dealer. I get Zach on the phone: Zach: "yea, we got one that will fit that boat." Me: "For a 2015 Cobalt R5?" Zach: "Yea! I believe it's a XXX##### model. We got one that should fit it just fine. It's about [price]" Me: "I'll see you in 2 weeks!" In those two weeks Zach was patient with and responsive to my questions and my bank's needs (which was a lot). When we arrived on a Friday morning, there the trailer was in the parking lot. Ready to go. There was Zach...putting on the guide posts. We talk, complete some paperwork, I buy a trailer light adapter and an "O" for my missing "O" in COBALT one one side of the boat, and we're on our way to Lake Martin. While the lake marina was nice and put the boat on the trailer for us, the fit on the bow stop was not quite right and I didn't have a deep enough 3/4" socket to fix the issue. So, here we go reaching back out to Zach: Me: [texts photo] "Here's our situation." Zach: "Bring 'er back on up here, we'll fix it." Me: "On our way!" Bada-bing-bada-bang-bada-boom...FIXED. boat sits on the trailer like a glove. Because we were staying in a hotel, I asked Zach if we could possibly leave our boat on their lot and pick it up the next morning before our drive back. "I don't see a problem with that." Really? Cool! So, we leave the boat on the trailer behind a locked gate. Longer story short...Zach and all the folks at Rambo were amazing. They are personable, extroverted, ready to help, and/or just talk boats. If we lived in AL, these are the people who would earn my regular business. Check these guys out! Great people and customer service. Awesome boats!

I had William work with me and can say this was some of the BEST service I have experienced! He was…read moreattentive and took care of my request in a timely manner. 10/10 and hopefully someone from management sees this because they have a great staff and business.

I attended a Christmas event here as a guest and it was so nice. I see they have some great looking…read moreboats here with great options of paint selections as well. My visit allowed me the privilege of seeing the building and witnessing the owners compassion for his employees. The event showed generosity and an opportunity for fellowship for the employees to spend time together. Very nice event and i would attend again if opportunity presents itself.

Best automotive repair experience I have had in years! They will now be my go-to. Quentin is always…read morepleasant, and he'll always get the answer for you. I appreciated him very much as my contact point. They did excellent work for a fantastic price! My car is much safer because of them and the ol' girl will be visiting them for future maintenance.

Dropped in last week to get a quote on a repair I needed done that I didn't want to tackle at home,…read morethey were very reasonable on their price and the timeline in which they could get to it and get it done. I dropped off Tuesday morning early and was surprised at how quickly they finished it up. The price was right and work was well done. I will definitely return for future work soon.

This was my first time using and hearing at this company everything seemed good at first…read more Initially, when the driver (Ken) got there. He seems sweet. He was smoking a cigarette that he threw into a patch of grass with the cigarette still being lit that I had to put out . But overall, he seemed cooperative and like we could get this done easily Once we got to our destination, he proceeded to try to let the vehicle down at least 2 to 4 feet off the ground ?!?! (which even I know isn't correct .) They completely totaled my husband's car and then called it junk when it was actually completely fixable and now is completely totaled because of this company, I hear a loud banging and I go outside and the whole frame of the car is on the truck and you can already visibly see everything that went wrong and the driver seems to just not even care what he did. and the driver was incredibly rude and had a disgusting attitude towards my husband, even though it is already visibly his fault the whole situation occurred. And he tore up a patch of concrete on our property and doing what he did. And then is trying to not take accountability for anything that they've caused. And honestly, the driver handling the situation the whole way he did and completely doing the job wrong was the cherry on top for me.. do NOT recommend this company. * AND THE COMPANY IS REFUSING TO HANDOVER THE MONEY FOR THE DAMAGES THEY'VE CAUSED. THEY JUST WANNA FIX ONLY THE BARE MINIMUM OF THE DAMAGE THEY COST ON THE VEHICLE INSTEAD OF GIVING US THE MONEY FOR THE DAMAGE THEY'VE CAUSED WHEN THEY KNOW THEY JUST TOTALED OUR VEHICLE.!) DO NOT USE A COMPANY THAT'S GOING TO DO THIS TO ANYONE-a business owner and unfortunately customer of terry.

I had a blowout early yesterday during the morning rush on 65S heading to Birmingham & I'm so…read morethankful for their prompt & professional service. I hope I won't ever need a towing service in the near or distant future but if I do, I'll choose them again!!

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

Told my son to bring his car and when we got there, with the wrecker, the guy was a complete ass…read moreand turned us away. DO NOT USE THE GARAGE!!! Attitude and productivity suck!!!!

I started going here twenty-ish years ago after using them as a second opinion for a repair job…read morethat was originally quoted at over $300, but which they fixed for under $50 using new parts. They will tell you the truth, not try to low ball you and do great reliable work that they back up!

I was really pulling for Shawn, he had some health issues so I have him a lot of extra time from…read morehis original quote. Communication was virtually non-existent every step of the way and only happened after multiple texts from me. The "fix" lasted less than two months. When I contacted Shawn about warranty support, he asked if we hit anything, I responded that we did not and then he never responded again. I can't recommend this business. Shawn is a nice enough guy and if the work quality was ok, I'd have given him 3 stars.

Poor communication, never answers the phone or gets back with you. Not sure how this place has a…read morehigh rating? Will take my business elsewhere.