In regards to my prior review…read more..... The owner contacted me personally and appologized for the issues that I had experienced earlier this year. I have to say the experience was not the best BUT having the owner cobtactvme almost 6 months later to appologize for his previous employees (the man who addressed me as hunny was let go... not because of that incident) actions was VERY RESPECTABLE! I can say that I have not experienced any recent issues with my transmission (although we rarely drive that vechicle these days)... The owner did offer to look at the peak in coming from my sunroof as a courtesy as well... So although my previous experience was not fantastic the response and acknowledgment was very unexpected and welcome! Customer service is worth a new review itself!

On my way from Charleston SC to Newport Beach CA on the very first day of the trip we were coming…read moreinto coming into town and the transmission in my 98 Chevy PU started slipping going up hill. After calling a few dealerships and one Napa repair facility I was referred to Mr. Transmission. Jason (store manager) answered the phone and I explained my situation that we were traveling to CA and think we are having a tranny issue. Even though it was 15 minutes before they closed he told me to come by and they would run the diagnostics to see if there were any warnings coming up. We got there and as advertised he stood in the parking lot with his diagnostic equipment in 33 degree weather (yes that cold in Alabama) and ran it. Nothing came up but needed to drive it the next morning to feel the issue. We went ahead and got a hotel for the night and told me to be back at 7:30 so we could take a test drive. Again as advertised he offered me a cup of coffee and we drove from the shop back to my hotel so i could wait there with my family and not sit at the shop all day. Come to find out the engine was misfiring and only needed a full tune up, so 6 hours later all work was complete and Jason still found a way to add a couple of discount specials that saved me some bucks!!!! I can't say enough how impressed and grateful that we found a guy like Jason to get us back up and running with only losing one day to get coast to coast.

I can't say enough how pleased I am to do business with Haley Transmission. They are Very fair and…read morehonest and great to do business with. They replaced my transmission with a 1 year warranty. 3 years later a plug came off, and they ordered a replacement part, installed it and didn't charge me anything! George and his brother are the owners and would highly recommend them!

From the owner: After Hours Call: 205-283-0613 & 205-283-0614read more

DONT GO HERE IF YOU WANT SPEEDY DELIVERY!!!!! i've been calling and they always say Jason is…read moreunavailable and theyll get him to call me back, which he barely calls back. my car has been sitting in the same spot for well over 5 weeks atp! i'm fed up !

Awful, just awful. The mechanic that gives other mechanics a bad name. More of a fast talking…read moresalesman. If you prefer drama and delay instead off a car repair, this is your place. You have been warned.

My parents took their 2002 Chevy Silverado in to get the parking brake fixed and have the brakes…read morechecked. They quoted front and rear pads on top of the brake shoes for the parking brake. My parents told them to go ahead and fix it, once the truck was back it sat for about a month until i drove it. I knew the front rotors were warped before they took it in for service and I was a surprised to find out that the rotors were still warped, even after they supposedly did a brake job. I checked the invoice and realized that the tech quoted a pad slap (front and rear) and didn't recommend replacing or even resurfacing the rotors. I also checked the old brake pads and found that they still had 4 to 5 mm of material left and were not in immediate need of replacement. I was expecting to look at the invoice and see a proper brake job that at least included turning the rotors. As a technician myself I'm extremely disappointed in the service we received, i expected better service and communication.

I took my Hyundai Accent to Tameron Hyundai, left it there for two days and paid them over $200 to…read morediagnose a bad transmission they wanted $4,500 to replace. I then took the car to Jack's Garage and let Sandy drive it down the road and back. He got out shaking his head and chuckling at the dealership's assessment. I didn't need a new transmission, just a new clutch. Jack's Garage did the repair for $1,200 in the same amount of time that the dealership took to run their "diagnostics" I paid $200 for. Now my car runs better than it has in a long time. I just wish I could have used the $200 I gave to Tameron and given it to Sandy's team to have them do the actual repair of the actual problem. Excellent service by trustworthy people - that's supposed to be the dealership, right? No, that's Jack's Garage.

Once again a positive experience. I was convinced my transmission was the problem but turns out a…read moremuch less costly repair. They were very busy, as always given their good service, yet fixed my car same day. Thank you for being the conscientious business that you are!

I stopped in with a transmission problem, thirty minutes before closing time on a Friday, but…read moreRussell climbed under my SUV and diagnosed the problem and gave me the sad news that he didn't have the part to fix it. He gave me the chance to run up the the NAPA store and get the part and he would fix my transmission before he went home. Despite setbacks at NAPA, Russell walked me through getting back the Mr. Transmission and he took care of the repair without complaining or stressing about the extra time it took. I would Recommend Mr. Transmission, and Russell specifically, for any transmission issues you might have. HE is quick, r3espectful, and he will have my business from this date forward.

This business is family owned and you can really tell. Honest and reliable all the way. Service is…read moretop notch. They'll even give you a ride!

I had been quoted $2600 from Pep Boys to repair our daughter's AC in her 14 year old Acura MDX. I…read moretook the car to Car Care, and Dennis told me the car only needed a hose! It is a hose that is difficult to get to, so the labor and part would be around $465. They were professional, kind, and had our car ready in just a couple of hours. I have told our daughter to only take her car to Car Care from now on! I felt so ripped off by Pep Boys, and so cared for by Car Care. An honest business is a treasure!

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.