Cancel

    Open app

    Search

    Cedar Key City Marina

    5.0 (1 review)

    Cedar Key City Marina Photos

    You might also consider

    More like Cedar Key City Marina

    Recommended Reviews - Cedar Key City Marina

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Cheri Y.
    4932
    1421
    11548

    3 years ago

    Helpful 3
    Thanks 1
    Love this 5
    Oh no 1

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Twin Rivers Marina

    Twin Rivers Marina

    (49 reviews)

    Dangerous Operation, Dishonest Response - Families Beware…read more We've owned and operated boats for years and have scalloped this area many times. Our experience with Twin Rivers Marina on July 28, 2026 was, without exaggeration, the worst and most concerning we've had on the water. We rented a 22' pontoon for a family scalloping trip with our two young children. The "safety briefing" was basically a walk‑around focused on damages and fees. There was no clear explanation of boundaries or no‑go zones beyond a quick mention of Salt River and Shell Island. No one said we couldn't go toward Homosassa, which is exactly where the scalloping grounds are. No one told us our small children were legally required to wear lifejackets while underway. We had to bring our own for them. Once we left the dock, it became clear the boat was not seaworthy by any reasonable standard. The depth finder, fuel gauge, Garmin/GPS and VHF radio were all malfunctioning or unreliable. In this shallow, rock‑filled area, that isn't an inconvenience, it's a safety hazard. When we reported that the Garmin wasn't working, the response was essentially, "I didn't say it would work." Later, they tried to use those same unreliable coordinates to accuse us of being "out of bounds." We were told they monitored Channel 68; the first boat's radio didn't work at all. On the second boat they hailed us, we answered immediately, and they never responded. We spent large chunks of the day stranded with kids on board, trying to get help from a company that advertises safety and support but couldn't even maintain a basic radio watch. Eventually they sent a replacement boat. They later claimed our coordinates had them headed toward Cedar Key/Shell Island. That's simply not true. We were left after the power plant in the familiar Homosassa scalloping area, not in Salt River and not near Shell Island. When they finally arrived, they found us exactly where we said we were, using the same coordinates we had been giving them. Their own written agreement mentions "No Salt River" and some guidance around Shell Island; it says nothing about Homosassa being off limits. Later, on the second boat, we apparently hit something and they said the propeller was damaged. Even if some responsibility for that impact is ours, it happened after an entire day shaped by their faulty equipment, poor communication and vague route instructions. The captain who handled the situation was rude, sarcastic and used profanity toward us in front of our children. That alone tells you a lot about their "family friendly" marketing. The return to the marina was the final insult. Instead of a sensible, direct route, they took us on a long loop that went close to 15 miles out before turning back in, turning a straightforward return into a 2.5‑hour ordeal and burning a lot of extra fuel. They blamed low tide. We've run this area for years; this route felt more like a joyride and a way to pad fuel time than the only safe option. When we got back, the billing story appeared. The receipt totaled $955.95: rental, fuel for our boat, a prop charge, a late fee, fuel for their service boat and fuel for a second rental boat ("Flying Dutchman"). On the credit card side, they broke this into multiple transactions that do not cleanly match the single receipt. They billed us for fuel on their own service boat and a second rental we never agreed to rent separately, plus a late fee driven largely by their own broken equipment and self‑inflicted delays. Their paperwork references pre‑departure prop photos, yet no prop photo was ever attached to the invoice to actually document the damage. And then came the most disturbing part: their public response. In their reply to our review they implied that both the operator and another adult on board were consuming alcohol while the boat was being operated and that this is why their manager took over. That is false. She took over after we questioned why the second boat was crawling and raised concerns about the prop and performance. With two young kids on board and a captain already acting unprofessionally, we agreed to let her drive to get back safely. To turn that into a public accusation of intoxication is not only dishonest, it's reckless. It's an attempt to smear a customer rather than address their own safety failures, and it sends a chilling message to families: if you speak up about unsafe conditions, this business will attack your character in public. What makes this even more troubling is that our experience is not unique. Multiple other reviews over several years describe the same pattern: broken depth finders, broken fuel gauges, GPS issues, poor performance, unprofessional behavior and customers warning others about safety. We cannot all be "lying" or "confused." If you care about your family's safety, your wallet, time, or piece of mind, think very carefully about trusting this business.

    Before we left we advised that the fishing pontoon we rented for the whole day had no working…read moreradio, the cigarette adaptor did t work to charge our phones if we needed. We were told they could either give us a different pontoon with no live well or give us a portable speaker. Bill crap. We spent over $350 and it wasn't fully functioning. Thank goodness my husband knew the water and we made the best of it for his birthday. Just disappointed that I didn't go with a different place to rent which was cheaper.

    Riverhaven Marina - Damaged pontoons and dented aluminum walls.  Non-working navigational lights.

    Riverhaven Marina

    (18 reviews)

    Don't forget to bring your wallet. You're going to need it!! At 150 per hour, 20 per launch and a…read moreforklift operator that has his out for a gratuity.

    Avoid this vendor at all costs if you are considering renting a pontoon boat for the day. We…read morereserved a 22' pontoon boat approximately two months in advance for eight of us to enjoy a day on the water. The marina told me at the time that their boats will safely transport 10 people and have 100hp motors on them. I was pleased with the price and the deal (initially) on the phone. We arrived on March 29th, 2018 with 10 people (I decided to take my two grandkids with the original eight passengers). The pontoon boat they gave us was heavily damaged (see pics), only had a 50hp Honda motor on it (nowhere near enough horsepower to push a 22' pontoon boat carrying 10 people with coolers and gear), had no VHF radio (clear violation of US Coast Guard regulations), had no working 12 volt power to at least recharge a cell phone with a cigarette lighter adapter, had no anchor or working swim ladder, and upon firing up of the engine exhibited an incredibly loud whine from the prop bearing (to which the mechanic told me was normal noise for a Honda outboard). I've been captaining boats for 25+ years and I always take responsibility for passengers onboard my boats or any boat I rent. I complained about the condition of the boat and asked if we be assigned to a working vessel. The marina's reply was "no, but you are more than willing to call other marinas and try to rent their boat." I was shocked at Riverhaven's complete disregard for their customers' safety and their "couldn't care less" attitude. My passengers decided that we'd give the boat a try after driving 1.5 hours to Homosassa to try and have a relaxing day. We launched the boat and didn't get more than a quarter mile away before I noticed that the fuel gauge dropped from full to empty. I immediately turned the pontoon boat around and headed back to the marina figuring they just forgot to fill up the gas tank. Their response was "that gas gauge hasn't worked in years...but there is enough gas in it to get you where you want to go." I was fuming at this point, but tried to make the best of the day. The boat was extremely slow trying to push 10 people (max speed of 9 knots) with a 50hp motor but it lasted all day. Upon returning the boat there is a spot on the Homosassa River where spectators eat lunch at several locations. I was more than happy to display the Riverhaven logo as I slowly maneuvered the boat through the no wake zone with the engine whining so loudly that no one in their right mind could enjoy their lunch. I wanted everyone to know which marina NOT to rent from. We will NEVER rent from this marina again and we've informed the US Coast Guard of the numerous violations that the marina overlooks.

    Cedar Key City Marina - marinas - Updated September 2026

    Loading...
    Loading...
    Loading...