I bought pre-need here decades ago, in what they call "The Garden of Gethsemane". It annoys me no…read moreend to see total disregard for bronze plates in the ground that have been obviously run over by front loaders digging graves. No one will admit responsibility, but they assured me they would be replaced. I saw numerous examples of that. It's total careless disregard.

Visited 21 Sep 2018. We visited to support a friend who was going to see his father's resting…read moresite. We were helped quickly, politely, and efficiently in the office. The entire memorial park was beautiful, peaceful, and well tended. I have no ties to the East Coast, but I couldn't help thinking "I sure wouldn't mind if I was laid to rest here".

I went without an appointment (might be better to have one) and was greeted warmly by Kimberly. I…read moreneeded a headstone for my cemetery lot and she explained all the options of stone, lettering style etc etc. I left there feeling very satisfied that I had chosen the right company!!

Ann Hefner, in the Kingston office, is a gem. So helpful. We ordered a bench and a grave marker…read moreand they turned out just as we had envisioned. Thank you for making a difficult process easier. I highly recommend Quincy Memorial.

If you want your loved ones taken care of after they pass away then stay away from this funeral…read morehome! My MIL passed away on a Sunday. We met with Bill from the Kingston location Monday morning. We went over all the costs and details. For a one day 4 hour wake and a meet at the cemetery funeral it was over $9000 without including casket, vault, or anything like that. When we were there Monday morning Bill said my MIL was already embalmed. We had the services on Saturday so 6 days from the date she passed. On the morning of the wake Bill calls me and tells me that my MIL does not look good and she has significant blisters on her face and we should do a closed casket (not my MIL wishes)! Now an embalmed body properly done should not show signs of blistering by day 6. Bill stated he would talk to the owner about getting the embalming fee reimbursed. So the following Tuesday I sent an email to the owners and never got a response. I waited a week and contacted Bill. He stated that the office would give me a call. 5 more days go by with no call. Finally I threaten them with contacting the state and after 2 more phone calls to the answering service someone calls me back and states a refund will be going out in the mail. A whole $690 back from over $9000 given to them for this egregious mishap. $90 of that was because we paid for a hair stylist to come in and do her hair. Also the day of the wake the doorman kept asking the 18-22 year old females "what's the password" before he would open the door for them. Like way to be creepy! Needless to say, we got some money back for their mistake but it doesn't negate the fact that family feels like they never had a real chance to say goodbye. Also never a response from ownership of the funeral home or an apology in any way! I would stay far away from this place!

We required funeral services for my mother recently and we used Shepherd Funeral Home…read more I have to say they were professional and caring. Every step of the way I was kept well informed and we were able to have the most wonderful services for her, just as she wanted and just as we wanted. We found the staff and funeral director to be available helpful and answered all of our questions that we had. If you have never gone through a loss and the stresses of losing someone they go above and beyond explaining things and walking us through the whole process. Thank you Shepherd Funeral Home

don't do any business with this funeral home. they're nothing more than incompetent and don't tell…read morethe truth to their customers. Very overpriced as well.

Passing of a loved one is a very difficult time. But this chapel makes it easy to navigate and…read morethey ensure everything is covered. We prepaid my mom's funeral and when it came time this week to bury her, we had very little things to care of. They are the most amazing staff and are available to answer any and all questions. You can rest assured if your loved one passes, then this chapel will 100 percent ensure they are taken care of. I can not thank them enough for being there for our family as well as my mom to ensure her final arrangements were taken care of. They handled the arrangements for my dad many years ago and they were just as amazing then. They can answer the most complex questions, and make sure to take care of items you would not even know needed to be handled. Amazing Memorial Chapel. Lary S.

McNamara's Funeral Services has been a family tradition for 3 generations in Brighton. Their…read moreservice has been impecabile and comforted my family to know they wrere there ti attend to the details. One's grief interfers with your thinking process, so it's McNamars who steps in and keeps thing together and details attended to. Glad they are still around, though moved to the South Shore, while I am preplanning arrangements for myself and my husband.

McNamara Sparrell were amazing and so helpful with so many things I needed to ask being a 38 year…read moreold widow 11 days before Xmas. My husband passed away suddenly and so unexpected on 12/14/18. Brendan McNamara, fourth generation owner of their Cohasset location was so accommodating to myself and our family during the whole process. They are very aware of how your feeling during the consultation we had with Brendan right away . He made sure everything was perfect for the wake at the church across the street @ St. Anthony's Catholic Church. It didn't stop there when the services ended, They called days after making sure we received everything as far as the Thank You cards with my husband's photo on the front that were made to order from the first meeting to plan the unimaginable. After all said and done and Brendan and his employees really were so easy and understanding of the pain my family is still going thru. I'm 100% happy we chose them to lead the way for a wake ad funeral when we had no thought process after my husband left us.

A member of our family had passed recently and we had scheduled a funeral as well as a cremation…read morefor her. However, on the day of the funeral and cremation, we were notified by the company (at the crematorium) that they cannot proceed with the cremation because the proper paperwork as not received by the funeral home. Connie was the person placed in charge of processing our funeral as well as the paperwork. When we called Connie to ask what was happening, we were clearly in distress and Connie had raised her voice at us telling us she did not appreciate our tone. If a delay happened in your service for a member of your family, wouldn't you be distressed? Connie is an unfit candidate who can't handle frustrating situations. We are in further distress especially after how the funeral home and Connie had handled their jobs. There are so many other places to hold a funeral service, this is not even one you should consider.

David Malo and his team were nothing but super supportive and responsive with every detail. With…read moreeach decision, we were guided with utmost professionalism while offered experienced recommendations. We changed a few details along the way but at every curve they were responsive and quickly confirmed back. Thanks to him and his team, our family could grieve stress free. God forbid but whenever we experience another loss, we will turn to Russell-Pica.

I highly recommend Quincy Memorials! The quality and speed of service were amazing. We were so…read morehappy they were able to set memorial before the service in such a short notice. Thank you

I had called every memorial company in the Quincy area and they were the only ones that would help…read moreme. I had a headstone made in TN and wanted it shipped to MA for my father's plot. No one would do it unless they were the ones to make the stone. Mr. Poirier was nice enough to listen to my plight and offer to help me out. Once the stone was shipped, it was set in no time. My family was very happy to have it set. Can't thank them enough for their help.

My father passed away in October 2019. I was a mess. We don't always anticipate the little things…read moreinvolved with the passing of a loved one u til they are right in front of your face. But it's these little things that truly make the difference between you surviving the death of a loved one or going down an awful downwards spiral. When dad died the hospital gave us the contact info to Auclairs. Right there is a mistake- the hospitals should hand out a list to choose from and not endorse one funeral home or another. I called Auclairs at first but was made to feel like a bother, a number, a nuisance in fact. I immediately decided to look elsewhere and came across Boule Funeral Home. Owners Tom and Wendy bent over backwards to help me and my handicapped mother. They helped us to save every penny possible and they clearly were not looking to take financial advantage of a grieving family, something I've always feared. We're not wealthy and they made sure we weren't given options that only wealthy families could afford. Tom and Wendy are compassionate, available, connected, and have kind hearts. At one point I had asked to sit with dad before the funeral. I was welcomed to sit there and hold his hand, tears overflowing, until I had all the closure that I needed to move forward- As a nurse, I often get approached by folks who tell me that I have changed their lives in one way or another- that's how I felt with Boule. It's often the little things that truly make the difference between you surviving the death of a loved one or going down an awful downwards spiral. Tom and Wendy made sure that ALL things were attended to when we were barely able to attend to ourselves. NEVER EVER CHOOSE ANYONE ELSE IN THE AREA. Thank you Boule Funeral Home Mike Kimball

If someone is looking for a review of funeral homes, likely this is not a great time in their…read morelives. Normally, I would not think to review, however after having recently had 2 funerals in 2 years at Boule's I feel the need to leave some feedback. Tom is an absolutely astounding human being. In 2017, my family lost my 16 year old sister to health complications. The loss was sudden and left us in an extremely hard place financially, emotionally and mentally. A friend of ours drove my mom to Boule's to speak with Tom. Upon hearing the story of my sister's life and how dedicated my mother was to her, Tom decided to be patient and work out whatever he could to help us give her the services she deserved without feeling pressured to think about the money right away. He was just absolutely kind, I have no words to describe it. More recently, two weeks ago, I lost a childhood best friend. His mom decided to go with Boule. Again, I saw Tom and he remembered my family despite it being two years. He asked questions and was genuinely interested in knowing how we were doing. He and his team did an amazing job with giving my friend one last send off. He even allowed us closer friends to stay an extra 30 minutes because he knew we were having a rough time. My friend was 28, we're all a bunch of "kids" who didn't expect this so suddenly. Again, Tom understanding as always was patient and kind with us and the family. *****Overall, I highly recommend going with this home. These people genuinely care for you, your family and your feelings. They aren't after the money.