Easy to work with the management co. Nice clean property beautify landscaped. Nice clean common…read moreareas.

They don't uphold any of their rules. They aren't prompt on plowing, they let people park wherever…read morethey want on the street, they let other people use your numbered parking spot. Your windows will not be installed correctly and will leak inside your unit every rain storm, causing mold buildup on every single window sill. Your basement will also leak during rain storms and ruin possessions you have in there. They don't vacuum prior to your move in and they paint over the previous tenant's cat hair on the walls. Your "new" dishwasher also will not be installed correctly and will leak onto your kitchen floor every time you run it. None of the other tenants pick up after their dogs so there is dog poop literally everywhere you walk. These units are way too expensive for what you get and I truly can't believe they get away with this theft. Please do not move here.

this place is a joke. you pay a crazy amount of money to live here. the plowing is absolutely…read moreterrible! first storm no one showed up to plow and this last year the plow guy drives through the whole place at 8am blasting his horn. The pool key hardly works and most time you you can only use one door because you can slip your arm in to open it. the gym key never works and when it finally did there weight selection is only heavy weights. when we do go to the pool we usually end up leaving because the sprinkler system will go off and soak the tables our dry towels are on. we went to the pool for an hour and the sprinkler came on twice while we were there in the middle of the da. there are also cracks in my ceiling and in my basement water and mice come in through the basement but don't worry they make you pay a ton so they can have pest people come but I still have mice in my house. the biggest issue we have is that management alway has an excuse why things are not being fixed or replace. I have been waiting for a new dishwasher for two years. I have been constant on them for 3 months now and I was told in October I would get one in 5 days. then in November 2 days before Thanksgiving I saw them putting a new dishwasher into my neighbors apartment! when i put in another claim about the dishwasher I then got an email saying "it was taken care of" when I spoke with Dina all I got was stupid excuse. oh covid is delaying this oh we have a Lowell's card for things like this oh your dishwasher won't be here for another week. On top of it there was absolute no responsibility taken for all of this or even an apology for all the headaches I am being put through. I have had 3 different people tell me all different things! if you have to pay over $2000 a month for a place you would expect better quality. plus no one picks up their dogs shit so I have to constantly remind my children to watch their step when they want to play outside or even walk on the side walk. there is always people parking on the side walk so it makes it tricky to park in our spots and also makes it hard to walk on the side walk. when our lease is up you better believe we are not signing another one with them. would not recommend this place to anyone. oh and in less than 2 years they raised rent $600. also when management wants to notify you they will give you only 2 days before something is going to change or happen. like when they had the fire department come to test the smoke detector. we were told we either need to be home with our dog or we need to find a place for him to go. 2 days is all I had to find a place to place my dog for a day. also half way through September closer to the end of the month we were told that they were no longer going to be pay the water and sewer and we would be responsible for it and we have to pay windsor and they will pay the water bill people. so on top of the $600 rent increases our rent has now gone up another $150 so $750 in less than 2 years. they say they want you to stay but they do nothing to really keep you.

I recently encountered situation where I was unable to access entry into my apartment @ Country…read moreBrook Apartments due to loosing my keys. Steve immediately contacted the maintenance team on site and resolved one of the issues. However, a new lock was installed because it needed to be replaced due to difficulty opening the door. With that I am extremely grateful for the prompt response and respect from everyone involved. Again, my "thanks to everyone who helped".

Tidewater Salisbury elm grove took over office after we had great service my first 3years. This…read morepast year I've noticed no one communicates. Nobody answers the phone. I've had a carpet beetle infestation for six months now. They're just getting to it. A bird's nest leaked over my daughter's bed for the ceiling and parts of the ceiling fell down. They are very rude about it. They are not helpful.. and now I'm getting complete lies out of the Manager that I can't find on their website anywhere. The people that work here could improve and be kind. we have to live here they don't. They're telling me that carpet beetles are from me. Anybody look that up and tell me it doesn't come from a birds nest or any type of nest. Nobody gets an infestation of those unless they're pouring in through the wall or ceiling. And never even heard of them. Now they're telling me they've been trying to work with me and I'm refusing after I have the Board Of Health involved and H.U.D. My disabled daughter doctor, a case manger and my daughter's health insurance has their own lawyer. They don't want her living in this because all of it poured onto her brand new bed and I can't afford a new one. All my furniture is just brand new when I moved in here. I left everything behind except clothes. If I did it, I'd own it but this place is just rude rude rude. Don't do it. They are accusing me of lying when the exterminator came. They're saying I told him to go away, which is a lie.

I have rented from Real Property management premiere network for about 2 years now, very…read morepersonable. Any concern i have they take care of, and in a respectable timeframe. Steve is great, I like that I know who is coming to my home when I have an issue. No complaints here. Would recommend to family or friends with no concerns. Their application fee was fair and the process was easy.

These two people Deb &Steve Walls are the worse management company anyone could hire. they have no…read moreclue how to manage. I will be suing them for their negligence of the property I live at. I was injured in February because of not having someone take care of our sidewalks. I put up the videos of me falling on the ice they did nothing about, but the losers they are they removed my other review and the videos. but that's ok because i will continue to do reviews and the videos are all over facebook, linkedin , twitter, Etc. Deb & Steve you neglected the wrong property, I'm not going away. My injury to my back is permanent, and not I'm going to be a permanent thorn in your sides until you learn how to manage property the honest way.

Terrible culture and cliquey atmosphere wouldn't let me park my car. Very sad. Used to come here a…read morelot. RIP. Being nice is always a virtue

CPManagement has managed our 77 unit condo in Newmarket Nh for around six years now and I can say…read morethey have turned the place around. We had two other management companies prior and there is no comparison. We had steady guidance and professional help with over a million worth up deferred maintenance..i can't say enough about them. Always a human being answering the phone and the people that have worked on our property were real professionals. They aso happen to manage an large office building where I work and that property is kept better than any other in the area...it is clearly obvious that they pay attention to the details.

Our property In Exeter, NH is managed by Pater and they DO NOT CARE. I was literally spoken over…read morethe entire conversation yesterday when I called asking where our mulch was since its summer and yards should be kept up. The property manager hung up on me in mid-sentence. This was the second time he hung up on me in 2 years. We have weeds everywhere and lower income projects honestly look better than our condo complex at $480 a month. Completely unprofessional group and we regret hiring them.

I've had an outstanding experience with Pater. I needed to move closer to aging family members to…read morehelp care for them - but I didn't want to sell my condo. I got connected with Pater and they have been great. Marlene Burke got on the phone with me without even knowing if I was serious about renting my place. For over 30 minutes, she broke down the mechanics of how the process would work and answered my MANY questions and fears. I signed up later that week. After that, I was lucky to be handed off to my agent, Tina Lisa - who has been nothing but incredible. She is friendly and personable, but more importantly knows how to GSD. She made many recommendations to me for getting the unit ready for rental - and has given me constructive advice when needed. If I ever have a question (I usually have many), she is the "go-to of all go-to's". She either knows the answer or goes and gets the answer, quickly. And for those reading this review as a potential renter - you are in good hands with Tina. She does a great job of balancing advocating for tenants and operating in the interest of property owners.

This company leaves a lot to be desired in my opinion. I have lived at my present address for 10…read moreyears and I mostly try not to make any complaints because both board members are my neighbors. It is difficult to make complaints against any board member because they do not really want to address it with them and they offer little in resolution when there is a problem. I was sent a bill for trash around a bush without ever being given a warning first. The rules say first offense $25 fine after being given a notice, 2nd offense $50 fine. I got not notification of the offense, and they charged me $50 for the offense! I was a bit upset about that so I proceeded to take photos of the trash they had around the back of their unit and the bleep hit the fan and they've made my life miserable since. The previous property manager at the company sent me a nasty personal email, saying I was an old hag and should get a life and stop complaining! When you say these people are rude, you're being polite. There absolutely nasty and I'd fire them if I was on the board.

No, No, NO! this place is horrible for communication! They say one thing and then do another. The…read moreoffice staff is rude and not at all helpful. There is no follow through. I asked a question over a year ago and still no response. I made an appointment to get a pool key and the process still took over an hour to get the key as they couldn't find the right association only to be given a key that didn't work. You pay a condo fee so you don't have to do things. The grass at our condos looks horrible, there is peeling paint everywhere and the condo fees go up every year! They never put anything out to bid and then say "they are the only ones" when there are companies to take care of things much closer. Keep looking if you are looking for a new condo management company.

My first condo was at Oakbridge in 2005. I had moved away for a bit and am now living back on…read moreproperty. I'm a real estate associate broker and have been on the Board of Directors at OB since 2012. We have had at least four other property management companies since 2005. New Star will be our last, God willing. Tim, the owner gave us one on one himself until he hired our new Property Manager, Sted Holton. Sted was on property every single day for months until he was satisfied we were on a good path. We were so lucky to have someone that cares, is responsive and knowledgeable. I have sold units in most of Concord's complexes over the years so I can compare. No company is as efficient as NS. Our financials as well as our property and our property values are in the best shape ever thanks to New Star.

My family has been living in one of the properties they have since 2009. We have voiced concerns to…read moreour landlord about our bathroom growing continuous mold and mildew. He brought it up to Newstar since it has something to do with their property which is beyond landlords control. The bathroom exhaust fan showed it was never connected outside, jerry rig "fixed it". Mold is worse now. Had a plumber come in to fix something else, he took a look and saw that the dryer vent exhaust hose had a burst and it is supposed to vent outside with our bathroom exhaust fan. So now no fan and continuous exhaust into our bathroom with none stop mold growing on our ceiling, mirrors, doors. Talk about a health hazard lawsuit in the making, hope you are saving up for that one!!