All of the staff was polite and seemed like they are happy to work where they work. Very kind…read moredoctor and has a sense of humor too. My husband and I visited him together. He was very efficient at addressing both of our concerns individually as we were there for two totally different reasons. I really appreciated his time and attentiveness.

This was our first visit (consult visit with this office). It's a very clean office. The staff…read morewas super friendly and helpful. I tend to be long winded at times and I wasn't rushed or cutoff, they listened and heard me while I spoke, which I appreciated. This visit was for my seven year old, so they ensured that all they found, I could see for myself and understood what it all meant. Answered our questions on-site and then gave us time to process the information. . Is that not what we all want in a provider! Again, only our first visit but it was amazing. So now, we have a procedure coming and we'll see how that goes, however, I'm not concerned. Dr. Tahari and hos team seem to have it together. Of note, be prepared to pay for your portion of the visit BEFORE you leave the office. I'm not a huge fan of this practice. I'm of the belief, if you have insurance, the billing should first be sent through the insurance and then send a bill to me for my portion once the insurance advises what my portion is. It is what it is I suppose.

I have no problem with the staff but I have never had a doctors office with such unreliable and…read moreinconsistent shot hours. in the last 5 months, at least weekly I get an email or text that shot hours are being updated and it's never additional or longer hours being added. I WOULD NOT RECOMMEND THIS OFFICE TO ANYONE

I went to my primary doctor, got a referral and Aspire called to schedule me. Three weeks later and…read more10 minutes before my appointment, they call to tell me that they don't have the second referral they require to see me today. So now I've taken a full day off work for absolutely nothing. ABSOLUTELY NOTHING. Your office manager must be a complete moron. I feel sorry for the people working in this hellhole.

Went to Dr. Steriman and Briggs for various different health issues related to my nose and throat…read more They were an incredible staff and incredible doctors! They treated me so well and every time I went it was very timely. I could not recommend this place more!

Time and time again we come here only to find the staff mistreating us and everyone else. The…read moredoctor is really nice but everything else is so terrible that it makes you want to leave the place as soon as you get there. I forgot my ID once and was signing in. The front desk person insisted I needed my ID to check in. When asked why she needs my ID her answer was "because I need to update your file information." My wife asked her if she could update that next time. At first she said she can't and needs me to bring my ID or I can't check in. Then when confronted in a more stern manner she proceeded to give us a "warning" to bring it next time or else. We have been waiting for them to schedule us for a second allergy testing due to our drops not helping us. It has been more than 3 weeks since we have been calling them and asking them to call us back for scheduling.

I have been suffering from what I thought was a sinus infection for four weeks now. I was…read moreprescribed antibiotics three times. I happened to see my primary care physician, and he recommended Dr. Dhruva. He knew this was urgent and was able to fit me in on a days notice. He informed me of what I was dealing with and what courses of action to take. He laid out detailed steps on what to do if the sinus issue did or did not improve. His diagnosis resonated with me as I had had similar problems ten years ago and this was following the same path. I highly recommend Dr. Dhruva. I have not been happy with previous ENT's that I have visited.

As a tongue cancer survivor, I have had tons of appointments and a few different doctors. Dhruva…read moredoesn't rush me, he listens COMPLETELY and answers ALL of my questions. I feel safe and comfortable in his care. He's thorough and professional. He pays attention to detail. He removed my cancer and has treated me since. He even called me from his vacation to discuss my cancer treatment because I was so upset. He cares about his patients very much. I am nearly 4 years in remission now. I trust him with my life. I highly recommend him. I can't say enough positive things him. He is a remarkable doctor.

Dr Taheri was great, but the process of billing and insurance authorization is horrible…read more We were told our complete charge would be a $35 copay, and then were billed for $350.91. We were even told by the front desk that that's the total they were told($35), AND have a voicemail and receipt that confirms this amount as well. Prior to my son's allergy testing, the paperwork states THEY would communicate with the insurance company. It's truly unfortunate because my husband needs hearing testing, and we have a house of four that would be patients of Dr Tahari, as well as I will communicate this to my Family Doctor so she no longer refers to this office. That's a lot more than $350, but the office was not willing to make this right. I hate to leave negative reviews but there was a time in my life that that amount would have broken my family. Very disappointed.

I've had chronic sinusitis for years and doctors told me nothing could be done. Recently as they…read morewere getting worse I decided to check out an ENT. The lobby is kind of a breath of fresh air, don't let the building around it fool you! Dr. Taheri was great! He came up with a thorough and methodic plan to figure out what we could do and didn't just jump to surgery. Feeling good about how things went and can't wait to see how it all turns out.

This is an efficient office. Office and medical staff are both professional and easy to talk to…read more It was easy to check in and out.  My estimate for the visit was given, which was greatly appreciated. After a brief exam, Dr. Young was able to investigate my problem and come to a solution to help me.  I left feeling confident I would be feeling better soon. Now that time has passed, I can say I do! If you are in North Austin/Cedar Park, I recommend this medical practice for your ENT needs.

We previously gave this place 5 stars but it has definitely went downhill. Our last 4 appointments…read morehave been a complete nightmare. 1) made an appointment to start immunotherapy. Upon arrival they said they won't have that available until end of January (I came sometime in January as per the doctor mentioned previously). I definitely informed the person when I made the appointment and she never said anything. Paid copay for nothing. 2) came back late February or March for the same service and they inform me I needed to make an appointment via some special department for it. Well again, no one told me when I made the appointment and I was very clear when I called. I got visibly upset so they refunded my copay. But still, lots of time wasted with the driving and waiting. 3) third time we waited over an hour for our appointment. Because we love dr nason we let it slide. 4) third time we waited over an hour again. When it's back to back bad service, we need to reconsider finding another clinic. This is a total disrespect for people's time.

I had an appointment with Dr.Nina Nandy today at the Gastroenterologist Offices of Austin Regional…read moreClinics location in Cedar Park Texas. I arrived 10 minutes before my appointment time and was taken back to an exam room with-in 5"!! Christie came & retrieved me, she is one of Dr. Nandy's clinicians. She took a brief history, and we discussed who had referred me and why. After documenting the information, she let Dr. Nina Nandy know-I was available and Dr. Nandy came in and introduced herself, and we began to converse. She is very laid-back, yet very professional, in a comfortable kind of way. She listens very carefully and asks appropriate details. After hearing my history, she agreed with my primary care physician that it would benefit me to have some follow up procedures. We discussed her thoughts. She then told me about the preparation required, and said I would be receiving paperwork that would review everything. I expected her to have me call a scheduler or stop by the front desk to schedule, but she actually went in to the calendar and gave me some available dates and scheduled it herself. I worked in healthcare myself for well over 40 years, so it's so nice when you find physicians that are down to earth. I found that with my new primary care physician and both physicians that she has referred me to!!!!! All have been remarkably nice and caring -yet very professional, and competent . In a time where healthcare feels dictated by insurance and government entities it's great to find such knowledgeable yet human physicians, to provide my care !!

I just called for an appointment. I'm having dizziness and all they were concerned w was what…read moreinsurance I carried. Whether it was PPO or HMO. I have decent insurance w Cigna. She took my first name and told me to call my insurance co to find out. Terrible phone manners. I have been to many doctors but I would avoid this one.

It's probably a good thing he is closed. Years ago I saw him about an enlarged parodid gland due…read moreto sjogren's sysndrome. Without hesitation he said it must come out with surgery. Keep in mind this is a highly risky surgery due to it's location. In addition, I didn't have a great vibe when I saw him, his recommendation was way too quick and he was way too eager. This added stress to an already stressful situaton. The other doctor's I saw for another opinion did not say surgery must happen. I'm seeing a trend here with other reviews I'm reading. All these years later (probably 20) no surgery and I'm doing just fine.

Was told they could take me as a walk in, showed up 7mins from that call and was turned away. Went…read moreback first thing the next morning. They withheld information until documents are signed then they give you the information print outs. Did not disclose extra costs for each step, after being told the price paid up front would cover everything for that particular visit. Went from $160 up to $350 after addition bills mailed to me. Gave me a prescription and was told to take it until I heard back, once I heard back they told me I didn't need that prescription but wouldn't give me any answers as to what I did need. Do not recommend.

Since this is an urgent care, I thought service would be faster. I booked an appointment online and…read morefilled out all the paperwork before I arrived on-site. Turns out, setting an appointment only marks your place in line. There were 3 people in front of me when I arrived, before my scheduled time. The lobby doesn't have much seating; I counted a total of 12. They had two TVs but only one was turned on. The receptionist and nurse didn't seem like there was a sense of urgency; it felt more like a glorified doctor's office. I'm not sure if the doctor here is any more qualified than a primary care physician. I think I'll stick it out with a PCP next time.

I am so excited for Lori, Amy, and the entire Cook Hearing & Balance team!! How exciting! A brand…read morenew office/location and a grand re-opening party today to celebrate along with it! I can't begin to tell you how important this team is to me...Lori, I truly value you and support the Cook Hearing & Balance accomplishments over the years. Every one of them has been well deserved and I'm so very happy for you! You have been instrumental in balancing the challenges experienced with my hearing loss and so tirelessly dedicated to me over the years. I can't imagine calling anywhere else home, for these ears:) Amy and the entire team have provided impeccable customer service beyond expectation every time I enter the doors, and this office is no short the word family to me. Thank you all for your dedication and super happy to be celebrating this milestone with you. Love ya'll

No waiting, I was able to meet with provider very quickly. Very comprehensive hearing test and…read moreKylie was excellent at explaining the results.