If you want the best, relaxing spa experience, you need to go here for your pedicures. I love this…read moreplace. The VIP packages are awesome. We love this place. They are very helpful, attentive, and spoil you. Wide selection of colors and prices. It's just a wonderful place for a pedicure, having your nails done, and their fantastic head massage. Enjoy!

Just finished my second 5 star experience! Deluxe pedicure is $50 and includes your choice of…read morescented products, extra massage, salt scrum and a nice pedicure. Plenty of polish colors to choose from for natural, drip, shellac, acrylic. I fancy natural and this is one place that did NOT ask five times if I wanted shellac. Called ahead and got in within 2 hours. Appears they have a full bar, too. Clean environment. They cover pedicure bowls and pull sterile tools.

Fantastic Location & Great Service! I was able to get my…read morefirst choice time slot for my massage. The front office staff was very helpful and friendly. My massage therapist, Scott, was amazing! He had a great working knowledge of his craft and was very skillful in his massage. I felt comfortable throughout the whole massage, perfect pressure, draping, etc. Next time Im in town, this will be my first stop!

I went to Massage Envy in Grandville for the first time and was looking forward to a relaxing…read moreexperience. I arrived on time, but there was some paperwork to complete beforehand. It would have been helpful if they had sent that information in advance so I wouldn't lose session time. I met my therapist and let her know the massage was for relaxation since they offer pain relief and other types. She didn't ask about my preferred pressure or any focus areas. But we got started and at first the pressure was a little firm so I do appreciate she adjusted once I shared that with her. At one point, she applied an alcohol-based substance to my feet that smelled and felt like hand sanitizer, which was very different from the lotion she used elsewhere. Then she moved from my feet to my arm -- a bit unusual in sequence -- and ended up only massaging one side of my body before stopping because time ran out. When I checked out, I shared some of my feedback with the front desk, but the staff seemed more focused on getting me to sign up for a membership package. After I politely declined multiple times, the receptionist directly asked how much I planned to tip the therapist, which felt uncomfortable. Overall, it was an odd experience which is a bummer since the place is nice and was very clean when I arrived.

Stopped in today to buy some product from the skin center. Besides having pizza boxes on the front…read moredesk the girls were rude. At least I expected a SMILE working front desk customer service. Then I went to the appointment desk at the dermatology center to have no one there. The time was 1:30 pm so I was thinking the lunch hour was over. It was Friday so maybe everyone was ready to go home? I will continue to take my service to the Grand Pearl Salon Downtown. I thought I would save a drive because I live in Grandville but never again. I have much better customer service including welcoming faces downtown. Thank you for taking the time in reading this email

Do not go to the Skin Revitalizing Center with Dr. Jack Dekkinga if you are a minority. My mom went…read morehere and she signed something without knowing she was going to be billed for pathology testing. They asked if they will received another billed and was told no. The girls there just asked for insurance never clearly explained to her because of the language barrier she was going to get an additional bill. My parents final caved and paid three months after the fact with the constant harassment. I tried calling several times trying to resolved this and because of the inhuman way of treating clients no one every contacted my parents. To say the least my sister and I have gone there for years and will never step foot in there establishment again. I do not recommended them to anyone who might be looking for a place that is caring and treat people with dignity. We as women all want to be look beautiful but to be treated fairly and with respect.

I recently moved to Caledonia and needed a new hair stylist closer to my house... I requested a…read moremid-level stylist and they set me up an appointment with Faith. Faith is adorable, very friendly, professional, sweet, and did an AMAZING job on my hair! I have long blonde hair that was in desperate need of a trim and fresh highlights and she did everything exactly how I wanted, it looks great. I will absolutely ask for her again next time I go in! I pointed out that I loved her curls and she gave me some similar ones to leave with. The pricing was great.. $110 for a partial highlight, cut, blow dry, and style. The salon was nice and expansive, and I love their long counter for color and processing. Highly recommend this salon and Faith based on my experience here!

RUN do not walk away from this business. I wish I could give this company zero stars. I'm upset I…read morehave to actually give them a star, really and truly. We have two kids under 3 and I booked a couples massage for my husband and I weeks in advance. They called me back the same day after I scheduled an appointment to let me know they couldn't get us in at 1:45 and that it would have to be 2:00, which no worries at all. I told them that was fine. Come today, 3 hours before our couples massage they call and cancel. They informed me that the therapist got in car accident. that is horrible and I hope that she's okay! But we still had an appointment for weeks? There was another therapist available but I was informed they were already all booked....so instead of shifting people down on the schedule they decided to cancel our appointment. Getting out of the house as a stay at home Mom is huge, it's like a vacation and to have them call, cancel and not even apologize is disgusting. If you want to make appointments and have Heidi Christine call you to cancel then THIS PLACE IS FOR YOU!!

Andrea does a wonderful massage. Sometimes I want a serious deep tissue and sometimes times a nice…read moregentle relaxing one. Andrea does both very well. And she's a lot of fun!!

From the owner: Unleash Your Beautiful Potential…read more Electrolysis, Laser Hair Removal, Facial Peels, Massage

If I could give this staff a 0 I would. Rude and incompetent staff. Sat in the drive through…read moreforever went to give them my insurance info and he had no idea how to even do it and just wanted to charge me anyway. Hobbled in on crutches and they couldn't find my Rx from the urgent care across the street and instead of making a phone call they chucked my Rx in the trash right in front of me I left in tears. I can't walk why couldn't you make a simple phone call and chose to slam my Rx in the trash in front of me? I'd rather have my leg amputated than deal with this place at this point!

Very close to my work and easy in and out. Smells good, clean, well lit and a nice parking lot out…read morefront. Every employee has been super helpful and friendly. Prices are comparable and fair for products being sold.