Cameron is the best!! Super friendly, super professional, and just made everything feel easy and…read morefun. Gave us great food recommendations and the hotel pasta was chef's kiss. Whether you eat there or order it to your room, do it. Such a sweet person and amazing service. We seriously wish we had Canadian cash to tip him properly!!

Great location, had great Vancouver city view. It is located in the shipyard, there were many…read moreactivities, Wednesday farmers market, Friday night market, children water park, restaurants, sea bus to go to Vancouver city. Hotel is small, not too many rooms. Away from the big city but again it is close enough only a sea bus away. Felt really safe and relaxed.

The room was lovely and we were able to check in early. Spacious, clean accommodations, lovely…read morelobby and great location.

This is the BEST place to stay while in Vancouver! It isn't a hotel in the traditional sense, but…read moremore like a serviced condo. You get all the conveniences of a both a hotel and home. Here's my notes: 1. Amazing location (across the street from Shangri-La, one street from Robson), walkable to anywhere downtown 2. Stay includes parking, internet, nice exercise room 3. Reasonable rates -- if you belong to an association like the CPSA, the rates are even better ($115-140/night) 4. Massive units! Your "hotel" room is more like a one-bedroom condo, in the 600 sq ft range (some units have balconies) 5. Nice views in any direction 6. They care about your business, unlike major hotel chains 7. Friendly professional staff; booking, check-in, and housekeeping is top notch 8. Excellent place to stay, especially if more than a day or two 9. For the price, it's in a class of its own in Vancouver STAY HERE!!!

I stayed for the third time, and I liked the simple and spacious room. It's very clean and the sofa…read moreby the window is comfortable to sit on. In the bathroom, there were hair irons and curls in addition to the hair dryer, so grateful. After 10 pm, it's quiet, and the bed and pillows are comfortable to sleep in. The coffee in the room is quite strong and delicious. Tri it! I want to use the sauna and jacuzzi on the second floor, but I forgot my swimsuit, so I want to try it next time. The restaurant on the first floor is crowded on weekends, so I recommend making a reservation. The hotel is conveniently located and has coffee shops, restaurants, and bars nearby. I will be staying here again.

Stayed here for a few days and the hotel exceeded expectations. We got upgraded to PH which was…read moresuper nice. The hotel has a hot tub and a sauna, an underground parking, and a nice restaurant. Our room was clean, quiet, spacious, and had everything you could possibly need. The bed was really comfortable! It goes without saying the location of the hotel is perfect and is within walking distance from the coolest sightseeing and restaurants in Vancouver. Only reason for 4 stars is that it seems a bit dated (still very nice) and there's no water / snacks included (you have to run across the hallway to fill glass bottles with water). I'd totally stay here again.

We had a bad experience staying at this hotel. There was no toilet or bathroom in the room, no TV,…read morethe bed was too small for two people, and breakfast only had coffee and nothing else. The hotel had a terrible smell of old clothes and we were very dissatisfied. The price for the hotel is not low at all; they charged us $404 per night.

Unfortunately we did not have a great experience here. Why?…read more 1. The room was very uncomfortable sleeping at night. One very small window. 2. Crazy guest knocked at our door last at night because of our fan. Which was not out fault. 3. Office then took the fans out of our room. Even after I told them there was nothing wrong with them. 4. Didn't get much sleep because of 2 and 3. 5. Small rodent was seen in hallway. 6. Didn't mind the shared bathrooms. They were always clean. 7. BEWARE!!

Amazing stay here to celebrate my hubby's 37th birthday. The hotel is beautiful and…read morewell-maintained, with plenty of options for meals, drinks, and shopping both on-site and in the surrounding neighborhood. They left a handwritten welcome note for us, and the cleaners gently organized my makeup and hair tools. Absolutely amazing turn-down service. We thoroughly enjoyed the breakfast, and the location was perfect for exploring all that the city has to offer. The quality of service throughout the hotel is top-notch, exactly what you expect for the premium price. Everyone went above and beyond to meet our every need; we felt very pampered. This was our first experience at a Fairmont Hotel, and we are now big fans. The quality is absolutely here. Tip: We saved on parking by parking at the nearby mall instead of at the hotel, but that's just because the hotel had exorbitant parking rates.

I stayed here with a Costco package. It was great walking distance to the convention center and…read moreeasy access to transit. My room was nice, and the staff were super friendly. The view at sunset was lovely. My room always had my water carafe refilled, which I appreciated; however, there's no fridge (aside from the mini fridge with items for purchase) or microwave, so keeping leftovers was a challenge. The elevators were a bit outdated and can back up when there's a lot of people. There seemed to be only one set of elevators and my room was quite a walk from it. There is a rooftop, but it is not open to the public. The gym was fine; the pool was quite humid and all indoors- definitely more enjoyable during the winter season. The queue at the front desk can also be a long wait as there were only 2 people working at a time. The concierge via text though, was very useful. My Costco package did come with a food and beverage credit, but the hotel only had 1 restaurant and room service, so not too many options available.

This hotel was wonderful. The location is perfect, right next to the Seabus terminal, which made…read moregetting into the city quick and convenient while also giving us the chance to enjoy a mode of transportation we do not usually take. The rooms were spotless and very comfortable. For our anniversary, the hotel left a thoughtful surprise in our room, which made the stay feel extra special. Throughout our time here, the concierge and staff were consistently kind and welcoming. I would absolutely recommend this hotel for both its convenience and the quality of the experience.

We spent 3 nights at the PinnacleHotel with our dog. The hotel was wonderful and the service and…read morefood was great. Very lively area, lots of restaurants and bars. I am not,however, a fan of the waterfall shower head in the bath. If you have more hair than a pixi, it takes forever to rinse shampoo out and made me think twice about using conditioner for another full 3 minutes of rinsing. Like I said, not a fan. As a dog friendly facility, and we have been to many many in our almost 11 years of traveling with our dog, it had minor challenges. There are no pet relief areas very close by for the early morning or before bed time trips. And since the only area to dine is outside in a very narrow patio, our 60 pound guy was a challenge for wait staff. Our morning and evening dining was in cooler weather and there are no heaters, so it was not the most comfortable but manageable. The waitstaff was amazing, giving our guy lots of love and pets. If we were to travel here again without a dog, we would definitely stay here.

I've stayed at the Pan Pacific Hotel in Canada Place on prior trips to Vancouver. I've always…read morewanted to stay at the Rosewood Hotel Georgia (on W Georgia St) or the L'Hermitage Hotel (on Richards St) as they're located closer to the places I frequented when in town so this time, I checked on availability and pricing. A one-bedroom signature suite at L'Hermitage was significantly less than a regular room at the Pan Pacific and the Rosewood so I booked 3 nights ($625CAD/night). I got off the Silver Moon at 9:45am, handed my luggage off to a representative from Luggage Forward, and walked from the cruise terminal up to the hotel. My room wasn't ready, so I dropped off my carry-on and backpack and went shopping and to have lunch. I was still on my way to CF Pacific Centre when the front desk called, informing me my room was ready. I told them I'd return after lunch. Wow, I loved my room (707)! As you entered through a short hallway, you found yourself looking at a full kitchen to your right, bathroom to your left and then the bedroom, past a closet housing a stack washer/dryer. The living room was bright and airy because there were walls of glass. Past the kitchen was a den with a desk and sofa. Off the living room was a small lanai overlooking the pool. The kitchen featured a gas range, full-sized refrigerator, dishwasher and microwave. It was like a timeshare unit, not a hotel room, as there was tableware, glassware, etc. The only nitpick was the bathroom; it didn't quite measure up to the rest of the unit. It was small, with a full-sized glass-enclosed tub, a Toto (but without the washlet) toilet, and a small vanity and shelf unit opposite the vanity. It was totally functional, but I wished the tub had a shower wand, not just the rain head. If I could, I'd want this room moved to Hawaii to become my residence. The front desk staff were personable and friendly. The exercise facilities were fine. The L'Orangerie restaurant is located on the 5th floor ... more on that in a separate review. All told, I found the L'Hermitage to be perfect for me and will now be my hotel of choice when in Vancouver.

L'Hermitage was wonderful; this hotel's old school charm won me over immediately and kept on…read moredelivering throughout my stay. My favorite amenities--clothing steamer and hot water kettle--were promptly delivered. What's better than tea and wrinkle-free clothes? The room was quiet and afforded me uninterrupted sleep. The lighting at the desk caused my colleagues to compliment my visage on video conference calls. The location was an easy walk to everywhere I needed to go in Vancouver. L'Orangerie, the dining room and lounge on the fifth floor, was a lovely place to take tea and lunch. My dining companion and I had the place nearly to ourselves. On my next visit to Vancouver, I hope I'll be lucky enough to stay at L'Hermitage again.

I love this hotel. I've been staying here when I live outside of Vancouver, or booking family into…read moreit (when I live in Vancouver) for over 20 years. It's a quiet, calm oasis - similarly priced budget-friendly hotels are in busy, noisy areas, and the buildings are usually pretty old. This place has a more homey feel, not like a run down corporate budget hotel. The staff are friendly, helpful and seem to actually like working there, which is great to see.

Branon or Brandon at the front desk is an ABSOLUTE GEM! Rooms are quiet and quaint. The dockside…read morerestaurant was a cool experience. We stopped just for the night after flying in. Such a cute pleasant experience.