I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

HJE is one of my favorite places on planet earth. They have a range of traditional hand tools for…read morewoodworking that you just won't find at the big hardware stores.

Speaking with a Canadian at a music conference this past May; I asked him what was the highlight of…read morehis first visit to Kansas City. His immediate and enthusiastic response was "I finally got to visit Harry J Epstein!". I was not familiar with the business even though I had lived in the Garment District. He explained that as a woodworking craftsman he bought a lot of his high-end tools on-line and had them shipped to Canada from KC because of the top of the line and rare items that HJE carried. He also told me that they will create a wonderful hand drawn piece of art on the order if you request "box art". He urged me to visit and this week I popped in before heading to work. I'm not a craftsman or even a slight handyman, but my visit was amazing. The quantity and variety is mesmerizing and I only visited the ground floor and basement, the top floors I saved for a return visit. I now just have to determine what my carpenter buddy needs as a Christmas present before returning. The journey into the basement was quite memorable, it felt as if wandering down into 19th century Kansas City's underbelly. I feel quite out of touch that it took a foreigner to get me up to speed with a 90 year old Kansas City retail icon. I so glad that such an old business has kept itself relevant and grown it's sales and reputation internationally in the digital age. May Harry J. Epstein Co prosper into the next century.

I was referred to Harbor Freight Tools by my brother-in-law for a specific set of drill bits…read more After some browsing I found what I went in for. They have a wide array of tools and pricing was very reasonable. Moreover, checkout was courteous, friendly and efficient. I'll go back next time the need arises and recommend you do too.

Staff are super friendly and knowledgeable. Tools are decent quality and generally lower priced…read morethan that of other locations. Even when Harbor Freight is super busy and all the cashier's are full with a line, you can still find an employee in the store who is willing to assist you.

Just left Leavenworth store. Horrid customer service. Employees too busy visiting with each other…read moreand talking on their phones to show me to product. Made me feel like I was a bother. 6/12/23 3:15

Inside the slums of Johnson County, or as close to the slums you can get, there's Harbor Freight…read more This is a nicer looking Harbor Freight, compared to most which are in bad areas. Of course, that's part of how they keep the prices low. For those not familiar, Harbor Freight sells all sorts of tools and such equipment from various countries, usually starting with China then going down the price scale. However, the power tools are of poor quality. They're good for a few uses, but not much. Hand tools, however, are hand tools. Compared to others, this one is a bit bigger. In the back, they have the carts set up to look at, which was the main reason I came in. The narrow aisles and crowded setup is still there, just a lot more items to use up the extra space though. The smell of grease still permeates though the store. Overall, this might be the fanciest Harbor Freight around, although it is still Harbor Freight. And if you do shop here, make sure you have a 20% off coupon and the coupon for a free flashlight.

BEWARE : This place is a SCAM !…read more They use three different websites which operate randomly. They never answer their phones and when they do it goes straight to a recording. The Customer Service 'manager' sends you an email and when you reply to it, it bounces back as 'undeliverable' They took THREE weeks to fulfill a simple order which they got all wrong after all. No wonder they don't subscribe to PayPal. Do yourself a favor and save yourself a lot of grief - shop someplace else.

Everyone here is very friendly and helps you find what you're looking for…read more This is a great source for professional kitchen goods without paying Williams-Sonoma prices. They've been in business for a long time and the manager, Patty, is very knowledgeable.

Great place to go for what you need been going there all my adult life and even in the past getting…read moresmall engine repair done perfectly. Mike and Company will see to it that you are were taken care of. I really often Miss my old friend Steve from back in the day.....

Do you own a home in Leavenworth KS? Do you believe in community? Well, Gronis is the epitome of…read morelocal hardware service, selection, and down home value. I needed a toilet flapper cause ours crapped out (not being punny). Called down to the store and boom they had replacements in stock. Less than $10 later, my wife and kid think I am a turlette wizard. (And that plumber service call would have been 1/2 hour + parts.) Thanks, Gronis Team for always being there.

This place has a lot of new equipment to rent at reasonable rates. They treated me fairly in my…read moredealings with them. Stacie is always friendly and helpful with any questions I have concerning my rental period charges and the items. They also deliver and pickup when needed.

Do not rent anything from this place. They are a Scam. They tell you can rent stuff from them on a…read moredaily basis. That to me means 24hrs, 1 full day, but instead they figure daily rental is 8hrs anything over is considered another days rental. They seem to never mention this little catch and just extract the money out of your account because they do not accept checks for they know they are a bunch of CROOKS! They never call or ask permission to extract your money, they just take it. Stay clear of this horrible place. There are more LEGIT rental places than this. I'm sure they will be out of Business before to long and I can't wait. For your information my Final Bill was well over $1000 and should have been around $650. Big difference especially when you are doing the work yourself and trying to save MONEY! NEVER AGAIN!!!

What retail store purposefully doesn't answer their phones on Saturday. Had to drive 20 miles to…read morethe store to discover they didn't have the fence pickets I needed, and there were 5 guys just sitting and standing around the counter (who all could have answered the phone and let us know they didn't have it the pickets). Shop Menards, Lowes, and Home Depot before Schutte #youdontmattertouslumber

My review is strictly for the counter guy who waited on me…read more I'm a traveling Carpenter with over 40 years experience. I stay booked over 12 months out. I'm scheduled to be in KC on a project in October. This is July. I stopped by Schutte to inquire about what's available in a knotty T&G 1 by 6 for a job in October. The guy immediately gives me a speech about how he can't price anything or discuss availability for October. We just don't know what we will have in October, blah, blah, blah! The guy was making me want to throw up on his shoes. I get it. It's the "Covid Curse". Here is my issue. He didn't offer one solution! Actually all I could think about was this,.... If I owned this business I'd fire his negative sorry ass! I was ready to buy today for delivery between tomorrow to October. I'm tired of problem solving for people who are supposed to be in SALES! They lost about a $15k sale today.