rude rude rude girl at desk! will not return Absolutely horrible experience at Celebrity Tan. The girl working at the front desk was incredibly rude and had a terrible attitude. Customer service should be welcoming and respectful, but unfortunately that was not my experience at all. After being treated this way, I have no desire to return. I'll be taking my business elsewhere. Very disappointing, especially from a place that should value its customers. read more

I come here a lot I pay for the highest package monthly. it's frustrating because I will show up and there will be people ahead of me trying to use the same beds which is totally fine I have no probl waiting.... but I'll finish with Red light and then want to tan for the Full time. if it's close to closing time the girls will not give you the full time in the bed even if you ask for it. they won't even say anything but you'll get in the bed and 5 minutes will go by and the bed will turn off. or I had one girl tell me hey I know you want to do the full time but we close in 7 minutes... do you just want to do 7 minutes? your max in the tanning bed is 12 minutes... are we being for real with 5 minutes? it's not like ai just walked in the door... I find this to be absolutely ridiculous.. read more

The girls at this location are outstanding hands down! However we have requested that the bulbs be replaced in bed 10 for the last 6 months. Bed 10 hasn't been a premier bed for the last year since it's not maintained. Nothing is being done when we request that these beds be maintained. My husband and I pay $200 a month to have premier beds that are only sub standard because they aren't maintained like they should be. We have spoke to management about the bulbs just sitting in the back room ready to be installed but nothing happens. What a disappointment! We are asking for management to update bulbs as each bed needs,make sure if a premier bed has features, that those features work. read more

This was my first spray tan experience using a machine. The staff was great over the phone and in person. The location is very clean. The staff member thoroughly explained how to use the machine. My face got very dark. So, I'd recommend tanning a few days before an event. I also thought my face looked very shiny, even using powder to tone it down. I'm addition, I had a spot that dropped on my stomach. I'd try it again. The color naturally faded. Pricing is great, too. It may have been just an issue with finding what is right for me and getting used to the machine. read more

Yes I absolutely love this place everything they do is great. It's clean, the ladies are so nice

Yeah not to sure about this place.. I got a spray tan done yesterday the girl at the front working was very sweet & helpful, however my tan turned out awful. Mind you I have used both versa & mystic tanning before and I self tan frequently so I know how to prep my skin appropriately before & after. I used the Versa yesterday & my tan turned out very splotchy, when I mean splotchy I mean I look like I have freckles all over my body. Don't get me wrong it coated my entire body, so it's not splotchy in that matter but it's almost like the tan didn't disperse evenly when it sprayed me. Idk, but I am extremely embarrassed. read more

Celebrity Tan and Wellness - Tanning Beds Near Me - Mesa, Arizona

Ive tanned here many times and there's good things and there's bad things. THE GOOD: I get a great tan in the stand up beds because they use the best bulbs, but thats the only reason I kept going as long as I did. Ive been to every tanning salon in the east valley and never tan as well at any other place like I do at Celebrity. THE BAD: #1 the beds are REALLY disgusting and dirty. The girls do not clean the stand up beds, at all! They are old and filthy and the one in the back is falling apart. The front one at the entrance is an absolute oven!! The glass windows are coated opaque black so no one can see in the room, and in the afternoon the sun hits that black glass and that room heats up so much you will ROAST like a turkey in an oven if you go in there, especially if the room and bed is already hot from a previous user. But the other one in the back is really dirty, and usually has old bulbs in it, so its better to go in the front one if you can stand the heat. The issue with it is not only is it terribly uncomfortable, but the extreme heat on top of the skin damage being in a tanning bed in the first place just really fries and dries out your skin. No amount of tanning lotion is going to save your poor skin from all that. #2 Customer service is non-existemt. I cancelled my membership. I ended up getting billed for the next month somehow. I called and she gave me a number to corporate/customer service. All I wanted was a refund for that $69 because I cancelled the month prior and wasnt going to use it. They ignored my messages. I called 4 times and left messages different days, no response. As days go by, I didnt want to tan because I had cancelled, and just wanted a refund. If Id have known Id be ignored I would have just used the tanning sessions and at least got something for the money they took. I tried emailing them a few times hoping for a response. The entire month went by, I did not use any sessions, and never got any replies. So I disputed the transaction with my debit card. It was a crappy bank and they never honor any disputes, so I never got a refund, and never got to use any sessions! A company that completely ignores customers like they did me, does not deserve my future business, so I wont go back. If they had at least responded and told me they refuse to refund the month membership I could have at least got use out of it, but I didnt go assuming that they were probably busy and would reply eventually and honor the refund. read more

The receptionist with brown hair is not nice and doesn't seem to care. The stand up beds are awful you sweat so badly and it's beyond uncomfortable. I would recommend the one on power or any other one than signal butte. read more

Here now and again no bed available. This happens more often than not. Either the bulbs are being replaced or not, cracked bed or someone using it. They have gone down to 2 beds at the affordable monthly price. My mom and I have been coming for almost a year. The frustration is getting to be too much. The general manager was there today so I expressed my thoughts. No apologies only excuses. Training how to handle unhappy customers might be in order. :( read more

I've been coming here for almost four years and it's great! Beds are always good and the staff is amazing! Scarlet is the best! Personality plus and knowledge of the products. She always greets with by my name with a huge smile and she makes me feel special! Clone her! I highly recommend this place! read more

I absolutely love tanning here, Kate and her girls are so kind and knowledgeable on the tanning and have the cutest personalities. It's always a joy coming in and seeing any of the girls! read more

LOVE THIS SALON!!! It is seriously so pretty inside and HUGE! I'm so impressed. I double dipped (got a bed tan and a spray tan) and I couldn't be more satisfied! The girl up front showed me the differences between the mystic and versa spray booths. I usually do the mystic because I've never heard of the versa. Let me tell you, WOW! I didn't leave sticky at all! I love how the door stays open too! The bed was so nice! I felt like I was in a spaceship (LOL). I did the bed right at the front and I highly recommend! I didn't sweat and I got great color. read more

Shay couldn't be a nicer and amazingly knowledgeable person to go to when it comes to tanning- whether it's spray, beds, before prep, aftercare, or products. She has been the reason I signed up to begin with, the reason I return, when she's not there she is the reason I don't want to go, and so far, my 3rd favorite reason to go (1. Spray tan. 2. Tanning bed. 3. Shay- except her knowledge is what makes me love the first two, so TIE.) She makes me want to work there so that I can learn as much as she knows about something I do love doing. Overall, I love Celebrity- I feel pretty (wink wink Amy Schumer ;D), but I might not love it as much if it weren't for her educating me on Tanning. read more

The service at Celebrity Tanning is great. If a situation comes up they handle it with kindness and concern. This store is very clean and neat. The manager really cares. Thanks to each one of you! TT read more

I've been a member of celebrity tan since 2015. Always loved coming here. The girls are very kind and helpful, and they always greet you with a friendly smile! The rooms and beds are always clean! Highly recommend this location. read more

Everything is nice here but I'm concerned seeing the clerk taking less than 15 seconds - I Kidd you not; literally squirt the cleaning product on tanning bed, one hand wipe then say all done? Really? Ykes! Maybe I outta consider stand-up. read more

Shay you are awesome. Thanks for all the help and attention. I will be back. great service.

Shay is the best. This place is the place to be for all your tanning and spray tanning needs. I am a regular and I wont use anywhere for my tanning needs. read more

I've been a member of Celebrity Tanning for a few years. The store is always clean (and so is the Val Vista store) and the staff are great. Ashley is awesome and deals with clients very professionally. Whether you choose this location or the Val Vista one... you'll be in good hands. read more

Amazing facility, beds a super clean, amazing staff!! I got a spray tan in the Versa Bed and look amazing! Came here for my pre wedding glow and look amazing I will definitely be back the week of the wedding to get more color for the big day! read more

Super sweet employees! The tanning beds are clean and the prices are very reasonable. I will continue to tan here. A minor suggestion would be maybe to have baby wipes in the rooms, after I apply bronzer I need to be able to wipe it off my palms so I don't have orange hands . read more

The worst customer service ever experienced in a tanning salon. So different than San Diego. Beware of signing up for any program or series as they are not honorable . Too bad nice location , but cancelled membership and would never go to any of their salons . I am a mature woman with lots of tan spray experience and was not treated respectfully . Caution to younger seniors to avoid . Celebrity Tanning on Power Rd . read more

I canceled my membership with this salon 6 weeks ago. They didn't charge my card in November, but they just changed my card again on December 5th. I am going to dispute the charge, but be careful of this place. Megan canceled my account when I went in, now I'm getting charged 6 weeks later. They do this to see if you will catch it. Bad business. Don't sign anything with them! If I could give them a zero rating I would. Listen management, you better reverse the $88 charge before I dispute it or name will be mud in Mesa. Tracey Page read more

**thankfully, after posting the below review, the business graciously reached out to me and corrected the issue. I will absolutely be back to tan in regular beds in a few months after my son is born. Thank you Celebrity Tanning for reaching out and making things right, by refunding my available balance. I really appreciate it. ** read more

Nice staff, but it's very spendy. I rarely have to wait, so that's a good, I've not had any problems. Beds are clean

I have been tanning at this location (Signal Butte, Mesa) since they opened (many years ago) with it being OK, happy with it. This year my wife got me a monthly package and a $50.00 bottle of lotion. I do not use lotion so I went back with the credit card, lotion and receipt in hand. This being only 2 hour after purchase. I was told that there are no refunds on products despite pointing out that there are no signs stating this or there ability to show me one on any part of the business, inside or out. My issue is not with not getting my $50.00 back as much as them not honoring the return under these circumstances. Maybe that good business now a days, but with some many other tanning sites available I must move locations out of principle. Let me state clearly that I have been very happy with the staff and that this is only an owner/business issue. read more

I have been tanning at Celebrity forever. Multiple locations and great beds! The staff is helpful and friendly too.

I've been coming here for awhile and although it may be pricey it's worth it!!The girls that work there are amazing!!They're more than glad to help you with your questions and do it with a smile. The beds are always clean as well as the rooms! This specific tanning place is always my go-to. I gladly recommend them to any and everyone. read more

The staff is not very friendly. I have been several times, staff not knowledge about equipment. The packages and beds are not explained in detail. The floor and carpet in the rooms are dirty. read more

The girls are always friendly and helpful. The rooms could use a good cleaning!!! Behind the beds it's really dirty. The beds are good.

Signal Butte and Greenfield locations- This is the worst customer service I have ever dealt with! I was never told you had to give a 30 days notice to cancel my membership. So I was told by the manager to freeze the account the month I didn't want to be charged for and then I could cancel with a 30 day notice. WRONG! When I tried to cancel with more than 30 days notice I was told you cannot cancel off of a freeze! My mother in law is being told something completely different! The manager is so rude and called me a liar in front of a line of customers! If they charge my card one more time I am reporting it as fraud to my bank. I have asked multiple times to cancel my membership, followed the managers instructions and they continue to charge me! Also, I had tanned there for over a week before I was asked to sign a paper saying I was more than 18 years older! I will write a review everywhere I can and tell everyone I know to never use this company! read more