I originally enjoyed this place for a few years. But after several bad experiences with employees, and management responding to a google review, I have stopped going here. One bad experience was an employee made an inappropriate joke about blanking another employee if the other employee called them by the wrong name. I received a very negative and hurtful and insulting message after leaving a review about that. Another bad experience was an employee stacked two slices of pizza on top of each other, which completely ruined both slices of pizza. Another bad experience was receiving negative feedback from Celestino's after leaving a google review detailing the things above. I'm not sure if management changed at some point, but the employees seemed to lack training and customer service skills. And management lacked basic customer service skills as well. The food is pretty good. read more

How disappointing! Things changed for the worse in just a few weeks? I ordered a large pizza to go and mistakenly didn't check before leaving. 1/4 of the pizza WAS BURNT ~ BLACK & the rest was over baked! I've requested a refund. This is unacceptable that an employee would think packing up a burnt pizza is acceptable behavior! read more

This was our favorite pizza place out this way for years. Literally was the only pizza we "Mmmmmm" over, but the last 2 times destroyed it. Now tastes bland and the crust has 0 flavor. Their olives tasted rancid. Just will never return. read more

The pizza is by the slice and tastes good. It is New York style and lives up to that name. Our slices were hot and fresh. The dining is minimal in a shopping strip mall as you would expect but clean. Service was prompt. read more

I asked for a cheese pizza with pineapple and I was served this. This is disrespectful and a scam could've communicated it to me when I was handed the food. I don't leave reviews but this is just blant no sauce or anything just a scam read more

Celestino's Pizza & Pasta - Pizza Near Me - Chico, California

Great pizza . Prices are good. Selection of toppings and sauces are good also. I would recommend it to friends read more

Meh... calzone wasn't cooked all the way, nor filled all the way. I go in and wait and there's a loud and obnoxious debate between employees going on the whole time. Waiting for sauce at the end and the guy stops to change music on his phone while I stand there waiting with everything else in my order ready. Cheesy bread was done and sitting way before calzone was done, they didn't even know I had cheesy bread until I reminded them and they looked underneath and pulled it out. Dry and inconsistent. I wouldn't return. read more

Celestino's Pizza & Pasta - Calzone. Not sealed, not cooked all the way, soggy and sticking to the bottom. - Pizza Near Me - Chico, California

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Burnt pizza! Poor customer service! Pizza place fallen from grace... Ordering from the front was fine, and timing for grabbing the pizza was 20 minutes. However, over half of our pizza was completely burnt(and inedible) on the bottom. Calling to fix the situation, there was no apology, no explanation, no attempt at customer service of any kind! Just a quick, "do you want a new pizza or a credit?" When asking how the credits worked we were told "we just look it up and then get one next time" followed by a quick " 'Kay bye". Not sure who is in charge of training, but Cele's needs to make some changes and QUICK if it's going to make it through this year. read more

Celestino's Pizza & Pasta - Burnt John Rambo Pizza. Burnt Combinaton Pizza - Pizza Near Me - Chico, California

I love their pizza. I usually get the Hawaiian. But, there were flies on it Good pizza Great people that work there. read more

Kitchen is filthy pizza, dried sitting there for hours under a heat lamp over priced staff at location, condescending and rude. Plus they are crooks for doing delivery. Do not recommend. read more

Well...I had to ask this location to redo my order because it was as though the sauce had been spritzed on the dough, instead of generously applied with a ladle. They did make another pie and Whalla! Check out my photograph. read more

recently, on october fourteenth around six to seven pm, my party of four got horrible service. for context, my party is all people of color. we went to this location, super friendly with the staff and ordered our food. around seven, apparently one of the staff members (brown hair, white girl, tattoos on arms and fingers) whispered to her co-worker (man) and said "when are they going to leave" while pointing at us. this whole location had teenagers working, but yet my party felt many mirco-aggressions. i would think those educated (assuming they are in college) would know better. as a person of color, this place is awful. the same brown haired woman proceeded to also stare at us the whole time. for what reason, we are not sure? the comment itself, however was so disgusting and disrespectful. what did we do to deserve this? worst location ever. the one in downtown is so much better and kinder. don't come here unless you want to be hate-crimed against by the staff. the only kind staff was the sweet blonde girl. she was so sweet, and happy. everyone else was awful and need a lesson on how to not be racist, better manners, and how to actually run a business. genuinely the worst. i am not the type to leave nasty reviews either like this, but i refuse to stay quiet and allow other poc (people of color) to visit here. do better. edit: saw another review for this place on google maps and guess what, it was another person of color who noticed the staff is clearly very RUDE but with white customers, very KIND. this is disgusting. how are we this far in history but yet active racism exists. wow. actually mind-blown. if i could give this place a zero star, i would. accountability should be held, because it clearly wasn't held for that poor customer. this place just gets worse and worse the more i read. but go to the downtown location instead for better staff members and environment. don't support a racist business!! read more

The pepperoni pizza with basil and garlic on it was pretty tasty! Definitely recommend! We also got a 12 piece order of wings. They were unable to to 6 one sauce and 6 another kind of sauce, so we got buffalo and those were pretty good. Lastly, we got a calzone... That was mostly ricotta cheese. So much ricotta cheese that it overpowered the other few toppings that were in the calzone. They told us that they make all of their calzones with ricotta cheese and refused to put sauce in the calzone. read more

Celestino's Pizza & Pasta - Pepperoni, basil, and garlic pizza - Pizza Near Me - Chico, California

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Pizza by the slice, how much better does it get? Pizza is great an they are quick! Ive never had a bad experience!

The. absolute WORST pizza I've ever ordered!!! The crust was so thin, it was like eating a soggy piece of cardboard? The toppings were so few, they were barely visible. I wouldn't recommend this place if you're looking for edible food! read more

Still the best pizza in town and was ready quickly! Price is also very reasonable for such a good pizza.

Great pizza! Fast and friendly service every time! and it's affordable. Which is a definite plus in this economy. Love it!

Worst customer service I've ever had I asked to speak to a manager and the guy pointed to a sign that said we reserve the right to refuse service I hope nobody has to ever have this kind of service read more

Great Pizza - every time! I highly recommend this place. The Tom Jones pizza is amazing.

Great Pizza and amazing pasta! Everything I've had from here has been delicious! Fast delivery, great customer service!

Tonight they left my Parmesan and oregano off of my mozzarella sticks for the second time. I don't feel like a valued customer while shopping there & the price is exceeding. read more

Started off trying to place my order ... took about 5 mins to put my name in the system, and she couldn't find my street...? I spelt it about 5 times. Ordered an large 1/2 pepperoni and 1/2 chicken garlic ... it was delivery, so they delivered it and the pizza was 1/2 cheese and 1/2 chicken garlic (missing the green onions, not a big deal but when your pizza is wrong, you wonder if it's someone else's order). Called them to inform them of the wrong pizza, that's all I wanted to do. I was put on the phone with the manager who offered me $10 off my next order. And informed me that they don't have green onions, and I informed him that they should change the website to the correct pizza that I would be receiving. The situation was unfortunately handled very poorly. Pizza is also way different than the other locations.....? Why? read more

Normally, I love Celestina's more than any other pizza place in town. Today is the first day I've been thoroughly disappointed with them. Not only was the pizza cold when it arrived, but the bottom crust was black. I'll be seriously rethinking ordering this again. It's easy enough to notice when the pizza is burned. You don't send those out to customers. read more

this pizza was so good holy mfing godand the people who work there are super nice and helpful, they also played some really good music while we were waiting i must add:)) read more

I keep wanting to think they will get better because the one on Salem St. is so great but they have failed again! We ordered a margherita pizza from the East St. shop because Salem was not open on a Saturday until late. The pizza arrived bland, with a drippy soggy crust. The basil was in wads as well as the garlic. How can you ruin a margherita pizza? Just ask Celestino's! read more

Only if you want flies all over your food. Yikes. Dirty inside and out. Owner offered to make fresh pizza, tossed bc we couldn't get the flies out of our mind. Never again. read more

Asked for two slices. Waited 20 minutes and finally had to ask if when they were gonna heat them up. Forgot my order so just took them to go cold. read more

It's ou getting 2 stars because of the cannollis. WHAT DID YOU GUYS DO TO YOUR AMAZING CANNOLLIS?? They used to be good. I just ordered dinner from there for the cannollis, which is something I often do cause they were good. Now I'm pretty sure these were frozen ones from some other company. The shells are soggy and the center has no flavor AT ALL! And what happened to the chocolate drizzle?? On a happier note the calzone was good. read more

being a chico native- everyone knows Celestino's is a household name. the by the slice is a comfortable 5 mins wait, and you can sit and watch the street. read more

I consider this one of the Top Three Pizza Places in Chico. The other two? You figure it out. This review is about the EAST AVENUE Celertino's. I have searched and searched and searched for the best wings in Chico. These are not it. The Banshee is, That's another review. Being Second is not to be degraded. These wings are better that Mikes, King Arthur, Bidwell Something etc. For Delivery These ARE the BEST. I get them extra crispy with the sauce on the side. And you know what? They gosh darn come out crispy. And really, the sauces are really better than everyone else but the B place. Ask for the pizza crispy. As you can tell, I like things crispy. I also add a little extra sauce on the 3.1415. The cheese melts in your mouth like velvet You can't lose...And if you do..You have bad karma. read more

Pros: - Menu offers pizza, wings, pasta, sides, and desserts - Tasty, unique pizza - Wings are acceptable despite being oven baked - Sides are good (garlic knots, garlic bread with cheese) - Customer service has improved noticeably(!) - No parking problems like the Salem St. location Cons: - Price increases - Insultingly expensive - Extremely poor value I'll get right to it...This Celestino's recently raised their prices by a noticeable amount. A large cheese-only(!) pizza went from fifteen dollars to EIGHTEEN DOLLARS!!! Toppings on a large pizza went from three dollars to FOUR DOLLARS PER TOPPING! Think about that, add two toppings (pepperoni, sausage) to a large pizza and that will cost you EIGHT ADDITIONAL DOLLARS for a total of TWENTY-SIX DOLLARS for a large two topping pizza! I can get a large two topping pizza from Domino's or Little Caesar's for less than eight dollars. Celestino's is now rivaling Round Table for the most insulting prices! At least Round Table offers reasonable coupons that are easy to take advantage of. Celestino's offers two dollars off of twenty dollars, or five dollars off of fifty dollars. Thanks for nothing. I'm going to switch my once-a-month Celestino's business to the other pizzeria in the same plaza. I can get TWO PLUS(!) outstanding pizzas there for the same price as one at Celstino's. Best of luck to the owners. They're gonna need it. read more

Celestino's Pizza & Pasta - FOUR DOLLARS per topping? Are you serious?! - Pizza Near Me - Chico, California

Thank you for speedy delivery and delicious Tom Jones and garlic knots! My 5 year old loved both!! Friendly service from the call all the way to delivery ! Much appreciated read more

Have been ordering from East Ave store at least 1 -3 times a month, food is great but delivery sucks, my home has been in same spot for over 40 years. Delivery people say lately our address doesn't show up also I live on E 5th Ave. Several times lately We have to give them all information again and again. I will no longer use this business and will not recommend them to anyone in the future. Thanks for not providing good service anymore. And your delivery people are pathetic. Done read more

Always delicious and at a great price! Save yourself from going to a chain pizza place, this place is amazing.

Always great pizza! Miss it since moving away and I get it anytime I'm back in town! =)

I recommend ordering ahead for pick up. You might be waiting a while if you just drop in and order/wait. Delivery is kinda hit and miss. You will get many folks who claim the downtown 'Stino's pizza is better, but we live close to the East Ave and prefer it. Big pies, authentic NY style pizza, and my in-laws from Brooklyn agree. Service is OK. The other food is not super-great Italian. Its the pizza you want. Gluten-free is not bad, either (if you're into that sort of thing). read more

Pizza was alright but there was a long black hair in my ranch and I couldn't eat after that. read more

Celestino's Pizza & Pasta - Hair in ranch - Pizza Near Me - Chico, California

Great food and great customer service! We order the lasagna and garlic knots frequently. Love their Alfredo sauce, too. Definitely recommend them! read more

This is a great pizza joint. Super quick service, great for a quick lunch and I love the pizza salad combos. -1 due to selection on the pizza slices. Another -1 due to taste and value. In summary, I feel Costco pizza is a solid 4 star benchmark and if I were to compare the two, Cellestinos is not better. read more

I order from celestinos on east ave in chico regularly. Last Wednesday I ordered a large tom jones (my personal favorite) and a side order of garlic knots with ranch. The food was delivered right on time and everything was very fresh!! They even double cut half of the pizza per request by me so my 2 kids could enjoy the pizza too! I highly recommend celestinos on east ave! Best food and service in chico read more