This is going to be a long one. I initially came here and met with dr Ibrahim. I was pushed pretty hard into going to veneers route which turned into a nightmare. This had to of been the worst dental experience I've ever had. From the start they were changing things. They went from veneers to crowns to a bridge because they shaved off too much of the tooth. I ended up with nerve damage near my nose because of how many shots were administered to numb my mouth. It wasn't until we were into the procedure that I was told that Celine didn't use gas or sedatives. So I went through this entire process just fully in it. They made my teeth look extremely long and ended up having to use a fake gum line to correct their mistakes. Absolutely horrendous procedure. Right after it was done not only did the assistant leave but dr Ibrahim apparently up and left for good to supposedly take care of his parents and now there was another dr Ibrahim. It was all crazy and extremely janky. The whole operation left me at a point where I'm just going to do implants after spending over 20k with Celine! My wife luckily did not take Celine's recommendations and went to a reputable dentistry that took very good care of her and showed her that Celine was lying about her filling being cracked. They said the filling was just fine and Celine seemed to be trying to make money. Maybe the new dentist walked into a bad storm here and maybe he will do better but as for my experience with Celine. It was an absolute nightmare and I would recommend this company to anyone. read more

This dentist's website claims he is deeply connected to the community, known for his kindness and sensitivity, and committed to building trust and confidence through the doctor-patient relationship. I am here to tell you, as a parent who watched both my son and daughter-in-law go through this, that he is none of those things. My son has exceptional teeth. His previous dentist complimented his enamel and natural color regularly; he takes outstanding care of them. He came to this dentist simply because two old fillings were bothering him. Those fillings had lasted 20 years without issue. He left this office in more pain than when he walked in, pain that lasted for weeks. He was also handed a treatment plan totaling close to several thousand dollars worth of work. When he brought that paperwork to our former dentist, he was told only one item on the entire list was actually necessary, and it didn't involve any drilling. It was simply a wisdom tooth extraction. The rest was unnecessary work that would have cost my son thousands of dollars out of pocket. My daughter-in-law's experience was even worse. He performed an incomplete root canal on her and then cemented a permanent crown over it. She has been in excruciating pain for weeks. When our former dentist reviewed the work, he was genuinely shocked by what he saw. The idea of going to a dentist is to relieve pain, not to leave patients in worse condition than they arrived. Getting any resolution has been nearly impossible. He takes days to return calls, closes his office without notice, and when my son and daughter-in-law finally managed to meet with him, they were treated with complete disrespect rather than any accountability or compassion. These are kind, reasonable people who simply did not want to be ignored after being failed. One more thing worth noting: my son observed almost entirely different staff members nearly every visit over the course of two years. High staff turnover is one of the clearest red flags in any medical practice. It tells you something about how that office is run. You are vulnerable when you sit in a dentist's chair. You are in pain. You deserve kindness, honesty, and competent care. Based on what my family experienced, this office offers none of those things. Please protect your dental health and look elsewhere. read more

I rarely leave reviews, but what my wife and I experienced here was bad enough that I feel obligated to warn others. Before any work was even done, this dentist presented me with a treatment plan claiming I needed far more dental work than I actually did. When I got a second opinion, it was clear the plan was heavily inflated. That alone should have been our sign to walk away. When we raised concerns or pushed back on anything, his response was to talk down to us and deliberately provoke an emotional reaction, not to address the issue. He would say things designed to get under your skin so that when you finally reacted out of frustration, he could point to your reaction instead of his own conduct and make it look like you were the problem. It's a manipulation tactic, and it works because patients are already in a vulnerable position. My wife had a root canal performed here that a second dentist, with 15 years of experience, confirmed was botched. One root was only partially filled. Another was missed completely. She is still in pain. I had two fillings done at the same time and couldn't chew on those teeth for nearly a month. A second opinion revealed that while the fillings technically met the bare minimum standard, he skipped a protective liner layer that most dentists use as a matter of basic patient care to reduce pain. He cut corners, plain and simple. When we came back to discuss a refund for the incomplete root canal, things got worse. Instead of taking any accountability, he deflected, pointed at his office cameras, and twisted a completely normal interaction into something accusatory. At one point he implied I was reaching for something behind his desk monitor when I simply placed my hand on the counter -- which was absurd and frankly insulting. He hid behind fabricated office policies, used our time as a weapon by making us wait over an hour mid-conversation, and ultimately threatened to call authorities on two patients he had already failed. And if you ever need to reach this office? Good luck. He closes without any notice, doesn't update his website, and routinely goes 3 days without returning voicemails. There is no excuse for that level of inaccessibility when patients are dealing with pain and unresolved treatment issues. This is not how you treat people who came to you in good faith and left in pain because of your incomplete work. We are out money. My wife is still suffering. And he refuses to take any responsibility whatsoever. Do not bring your family here. read more

BE CAREFUL -- READ BEFORE YOU VISIT INCOMPLETE ROOT CANAL - NOT PROPERLY DISCLOSED After my root canal, the dentist never seriously told me he was unable to locate the 4th canal or that the 3rd was only partially filled. He was vague and casual, as if everything was fine. On the day he placed the permanent crown he had a second chance to be honest and let me decide how to move forward. Instead he placed the crown over an unfinished root canal without clearly informing me. A second opinion from a dentist with 15 years of experience revealed that only 2 canals were properly filled, the 3rd was partially filled, the 4th was untreated, and the whole tooth was badly prepared. Every time I raised my pain or asked for an explanation, he became impatient and made me feel like a burden for asking questions about my own health. I have been in daily pain since. MY MOST RECENT VISIT I returned with my second opinion findings. He took an X-ray, said nothing about what he saw, and told me to book another appointment to redo the root canal. No explanation, no acknowledgment, no apology. I was calm and simply asking questions as a patient in pain. I was still made to feel uncomfortable for it. When I asked for a refund for incomplete treatment, he refused and made an inappropriate comment about my payment that felt degrading given everything I had been through. He walked away while I was still speaking. My husband came to support me. Rather than address our concerns, we were made to wait while he saw other patients. When we approached him after he finished, he told us to leave and said he would contact law enforcement. We were two people asking for answers about weeks of unresolved pain. We left without resolution, without a refund, and without answers. DENIED ACCESS TO MY OWN RECORDS I requested my X-rays and CT scan to understand my treatment and seek corrective care. My request was denied even after I offered to pay for the copies out of pocket. Every patient has a legal right to their own records. This felt like another way to avoid accountability and may be a violation of federal patient rights law. AVAILIBILITY/ OFFICE HOURS The office closed multiple days in a row with no notice. On several occasions it closed early and I only found out by showing up in person. The voicemail still says the doctor is with patients even when the office is shut. I drove there multiple times for nothing. When you are in pain and cannot reach your dentist, this makes everything so much worse. OVERALL In my experience this office does not take accountability, does not communicate honestly, and is not available when you need them. Every time I raised a concern I was met with impatience, deflection, or hostility. I felt like an inconvenience, not a patient. I have never felt so dismissed and unheard by any healthcare provider in my life. Please look elsewhere if you want a dentist who is transparent and takes responsibility when something goes wrong. What is written here does not fully capture how distressing this experience has been. Living in daily pain, being unable to get answers, and being treated this way goes beyond what I can put into words. I am sharing this so no one else has to go through what I went through. Please make an informed choice before trusting this office with your care. read more

BE CAREFUL -- READ BEFORE YOU VISIT INCOMPLETE ROOT CANAL - NOT PROPERLY DISCLOSED After my root canal, the dentist never seriously told me he was unable to locate the 4th canal or that the 3rd was only partially filled. He was vague and casual, as if everything was fine. On the day he placed the permanent crown he had a second chance to be honest and let me decide how to move forward. Instead he placed the crown over an unfinished root canal without clearly informing me. A second opinion from a dentist with 15 years of experience revealed that only 2 canals were properly filled, the 3rd was partially filled, the 4th was untreated, and the whole tooth was badly prepared. Every time I raised my pain or asked for an explanation, he became impatient and made me feel like a burden for asking questions about my own health. I have been in daily pain since. MY MOST RECENT VISIT I returned with my second opinion findings. He took an X-ray, said nothing about what he saw, and told me to book another appointment to redo the root canal. No explanation, no acknowledgment, no apology. I was calm and simply asking questions as a patient in pain. I was still made to feel uncomfortable for it. When I asked for a refund for incomplete treatment, he refused and made an inappropriate comment about my payment that felt degrading given everything I had been through. He walked away while I was still speaking. My husband came to support me. Rather than address our concerns, we were made to wait while he saw other patients. When we approached him after he finished, he told us to leave and said he would contact law enforcement. We were two people asking for answers about weeks of unresolved pain. We left without resolution, without a refund, and without answers. DENIED ACCESS TO MY OWN RECORDS I requested my X-rays and CT scan to understand my treatment and seek corrective care. My request was denied even after I offered to pay for the copies out of pocket. Every patient has a legal right to their own records. This felt like another way to avoid accountability and may be a violation of federal patient rights law. AVAILIBILITY/ OFFICE HOURS The office closed multiple days in a row with no notice. On several occasions it closed early and I only found out by showing up in person. The voicemail still says the doctor is with patients even when the office is shut. I drove there multiple times for nothing. When you are in pain and cannot reach your dentist, this makes everything so much worse. OVERALL In my experience this office does not take accountability, does not communicate honestly, and is not available when you need them. Every time I raised a concern I was met with impatience, deflection, or hostility. I felt like an inconvenience, not a patient. I have never felt so dismissed and unheard by any healthcare provider in my life. Please look elsewhere if you want a dentist who is transparent and takes responsibility when something goes wrong. What is written here does not fully capture how distressing this experience has been. Living in daily pain, being unable to get answers, and being treated this way goes beyond what I can put into words. I am sharing this so no one else has to go through what I went through. Please make an informed choice before trusting this office with your care. read more

My Family goes to this dentist and we are very pleased! All of the staff are very friendly and polite. Dr.Ibrahim was very thorough and not in any way rough or painful. He taught us how cavities form in a short but effective way. The staff were also able to get our cleanings and some of our fillings done in ONE visit. In other words we 100% 10/10 recommend this dentist office if you are in the Cypress area! read more

Happy with my initial visit. Nice, friendly staff. Almost no wait, was seen promptly. Received a thorough explanation of the work needed and treatment plan. They are willing to treat within insurance contract limits. So far so good Will be needing a crown replacement, hope all goes well. Will update review then. read more