this shop is a one man show. The owner was quick, efficient and very generous. I will definitely go back. He was recommended by my roommate and boyfriend and was nothing short of what was expected. The price was reasonable as well! read more

If you're considering a screen replacement between a genuine Apple one and an aftermarket one, please read this. TLDR; Buyer beware. Screen replacements on newer Apple phones will cause a lot of issues that the seller does not disclose during sale nor want to remedy when inevitable issues arise. I have an Iphone 16 Pro that had a crack on the screen that increased in size over time. I did not initially want to spend over $300 on an genuine Apple screen replacement and opted for an aftermarket one. i found Sycamore Tech through Yelp, contacted the owner who scheduled me to come in the same day. Went to this business and had my phone screen replaced in a matter of 20 minutes. Prior to fixing, the owner even upsold me for a OLED screen for an additional $20 since the genuine Apple screens are OLED. After picking up my phone, the owner told me that I will have to calibrate the phone screen which can be done through the settings. I paid a total of $179. The same day, I noticed that the motion/movement while swiping on the screen was very harsh and not smooth compared to before. I also noticed that my phone battery was draining a lot faster along with the fact that the phone was heating up quickly. When I tried calibrating the screen, the phone would not allow it and gave an error message saying that it does not recognize the screen as a genuine Apple product. I searched the error code on Google and apparently it is a very well known issue. An issue that the owner never disclosed. A day or two later, my phone screen went completely black. Initially I thought that my phone was off (due to the battery draining quickly) and attempted to turn the phone on. However, I received a text message and felt the phone vibrate. A purple hue then started developing on the edges of the screen. My coworker immediately took a photo of the issue for me. Using my coworker's phone, I was able to secure an appointment with Apple the same day. After work, I went straight to Apple and told them the issue. The Apple tech ran a diagnostic test as done procedurally and even asked me "This is an aftermarket screen huh? I can tell." Apple replaced the screen, ran a diagnostic test, and everything functioned as normal again. The Apple tech also commented that Apple products are way too advanced today and gone are the days where you can buy aftermarket replacements parts. I paid Apple $350 in total to have my phone screen replaced. My mistake however, was not asking for the malfunctioning aftermarket screen back. I went back to Sycamore Tech and informed the owner of all the issues I had. I even showed him the $350 charge from Apple to prove that I was not lying or trying to game him in any way. His response? "Well yeah I mean it's never going to be as good as an actual Apple one." When asked if I can get a refund or even a partial refund, his response was, "How can I give you a refund if you don't give me back the screen?" I pleaded with the owner and explained to him that even I went back to Apple, I was not sure if I can get his exact phone screen back. The owner told me, "What kind of business would I be if I just started giving refunds to people who don't have a product to give back?" I pleaded with him again that I was not some customer who returned months later demanding a refund with no type of proof. I asked him to stand by his business and his product and again asked if. there was something he can do to remedy the situation. His response? "You should have came to me first." First mistake I had? Using Sycamore Tech. Second mistake I had? Not asking for the malfunctioning phone screen back from Apple. Third mistake I had? Coming back here thinking that the owner will right a wrong. An owner who does not stand by their product/service nor make any attempt to rectify their poor service is an owner who only cares about the money you're giving him,. Spend your money wherever and however you want to, I'm Just putting out my experience with this business so you won't make the same mistake. read more

Cell Phone Repair By Sycamore Tech - Mobile Phone Repair Near Me - Newark, California

Responsive, helpful and honest. My phone was not working due to water damage. He was able to get it working again so that I could get access to my data. He also replaced my partner's cracked phone screen quickly and got it functioning again. I would recommend. read more

Fixed phone was upfront about issues and let us test out multiple Screens. Good honest shop read more

Update: Ultimately I took my phone to Apple Genius Bar and got the full price repair. The image quality was okay after this 3rd party repair but not good as before (colors dulled, weird light effects in sunlight) and I decided the camera being the most important part of the phone, it didn't make sense to not get it fully repaired (relatively new iPhone 15). Overall service was good but the part he used for the repair is a noticeable step down in quality from original. Old review: He does good work. I had broken the outer lens on my main camera. He replaced it in 20 min. Good communication over messaging and friendly service. After I went home I found that the first replacement lens was faulty, producing poor picture quality. He agreed to replace it free and the 2nd was good. I do notice slight reduction in quality in certain situations like low light or direct bright light. But much cheaper than Apple repair and it looks close enough that I am confident I can trade in for same value. read more

Cell Phone Repair By Sycamore Tech - Damaged outer lens, he fixed it looking like new - Mobile Phone Repair Near Me - Newark, California

Great price, very responsive. He was able to fix my phone and he did it quickly. I would definitely come back again.

Believe the bad reviews. Go look through them. lol DO NOT go here. This place is shady, unprofessional, and unreliable. Faulty parts, no real warranty, and absolutely no accountability. Save yourself the money and the headache. I went in thinking it would be a smooth experience--especially with all the positive reviews--but I was completely wrong. The guy running this place is dishonest and rude. He offered me an off-market screen, which I agreed to, but the moment it was installed, my phone started glitching--shaking, dim, stalling, and buffering. When I called to report the issue, he sounded annoyed and told me he'd order a better-quality screen that would arrive by Tuesday. I called to confirm the day before and he said it would be ready. I showed up Tuesday--he was closed, even though his hours said open. I called multiple times throughout the day--no answer. Finally, when I got ahold of him hours later, he casually said, "Oh yeah, probably not open," and told me the part wasn't in yet. No apology. He told me to come back Thursday. On Thursday, he tried to change the price on me, blaming it on tariffs--even though the part had supposedly already been ordered before those went into effect. Only after I pushed back did he reluctantly agree to the original price. After replacing the screen again, the phone worked--for a while. Two weeks later, it started shaking and acting up again. When I called, he immediately dismissed it as a display issue "not covered under warranty"--without even checking the phone. This place is a complete scam. Avoid it at all costs. There are way better and more honest businesses out there. read more

AJ was very helpful and did the phone repair as a walk in . I really appreciate how he told me all the possibilities that can be wrong with my phone and he fixed super fast . Definitely recommend his services to anyone who needs phone repair . I had a great experience and definitely will be back in the future . read more

Fast yelp response, Great price and extremely fast repair for my iPhone, I put out a request for pricing and immediately received a response there was one customer ahead of me when I arrived, I was told it'll take 20 minutes to repair my phone but I feel it was less than 20 minutes either way the time went by fast and after over a year of not having this phone powered on but still paying the bill I'm happy it's fixed lol. Thank you! read more

U you didn't know I got so mad I paid $250 for a phone worthless. You got to refurbished phone and you just change the screen and sold it and sold it knowing that the motherboard was not working you are a scammer read more

Cell Phone Repair By Sycamore Tech - The date saying wifi in Chinese and the he just change the screen - Mobile Phone Repair Near Me - Newark, California

I had a great experience and great service. I got a quick quote and the iPhone was ready as promised. I highly recommend Sycamore Tech!

Nothing. Just not worth it. They have very high margins. I'd rather buy a new phone. Thier repair for screen is super expensive

I took my phone here for repair, and AJ was fantastic! His pricing is very fair, and the service was excellent. He was professional, efficient, and made sure everything was working perfectly. Highly recommend! read more

Cell Phone Repair By Sycamore Tech - Nice job - Mobile Phone Repair Near Me - Newark, California

long awaited review I brought my iphone 11 to get the phone screen fixed a while back probably 3 times already because the first time, i left with the phone glitchy. it would swipe itself and glitch. Even now, it's just sitting in a box. I've moved onto a new phone now but it's sad knowing i paid for a service that didn't really pay out? Aj did offer to repair it again and again but how many times do I have to come?? He already messed up my phone. Personally, I would not recommend. read more

He was very knowledgeable in his field .He replace my iPhone in 10 minutes and his charge was fair and did a very good job. I recommend him 100% Thanks for a nice job read more

I have an iPhone 11 and had experienced ghost touch on my screen. iPhone would just change the screen without any touch command. I thought that it was a hardware or software problem. I was about to give up on this iPhone and upgrade to an iPhone 13. I decided to give it a try and ask an expert to diagnose it. I found Sycamore Tech on Yelp and decided to patronize a local business. The place is located in a business establishment and the only sign you can notice on the street (Thornton) is their stand-up sign board. There's a pharmacy and hair salon in front of the building and they are located in the middle of the building. Parking is limited at the back of the building and you can park on Thornton St. AJ, the owner, looked at my phone and he noticed a small crack on my screen. I thought that it was only the screen protector but AJ said that the cracked screen is the one causing my ghost touch. He suggested changing my screen and after giving assurance that it was the one causing the problem, I obliged. The repair lasted only 20 minutes and it was done as promised. I was satisfied with the work done and the professional advice AJ gave me. My iPhone is functioning well now and was glad that I went to Sycamore Tech for technical advice. The repair shop is small but AJ performs a professional job. If you want to support local businesses in your neighborhood, try this place for any technical support on your iPhone. read more

Cell Phone Repair By Sycamore Tech - Mobile Phone Repair Near Me - Newark, California

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I had an amazing experience at this seal shop. The owner went above and beyond to help me with my iPad. I highly recommend him!

I went to sycamore tech because I had a space bar issue. AJ was very nice and helpful! I made a $100 deposit for the keyboard replacement, and he tried to find me replacement keyboard but unfortunately, I understand how hard it was for my keyboard replacement to be found without missing parts. AJ was very transparent and would answer my calls and even call me with his own updates such as obtaining the part, realizing some parts missing, and telling how he couldn't find the part with all the stuff i need for keyboard. I would then come back and get my $100 deposit refunded via zelle. AJ was very nice, honest, and transparent. Although, I was not able to get my keyboard replaced and fixed by AJ and sycamore tech, this is a business I do indeed trust and would consider doing business again as needed if I have repair issues come up as well! Great customer service, honest, transparent, and I believe this is a place everyone should give a try as well! Don't believe the false negative feedback, try this place for yourself and you will have great customer service and repairs and updates regarding your service/device! :D read more

If you have an issue with your cell Sycamore Tech is where you need to go: Superior customer service Fast, responsive and efficient Knowledgable expert technicians Excellent prices My ancient iPhone 11 Pro touch screen randomly stopped responding to all touch and of course I hadn't backed it up in over 1.5 years. After sitting on it for a week troubleshooting I called and they were able to get me in immediately and fixed my phone in about an hour. I got a new screen and new battery since mine was 4 years old. The price was very reasonable. Compared to the long wait times and higher prices you pay elsewhere (ie Apple Store) do yourself a favor and give these guys a call. I also had a recent separate issue with the phone and gave them a call and was immediately accommodated for a drop in visit where the issue was resolved in under 20 minutes at no cost. Fantastic service!! Thank you for managing to salvage my 4 year old phone... twice! read more

AJ is very knowledgeable and pleasant to work with. He was able to take care of all my cell phone needs.

Awesome service ! I went in with 20 min to closing hoping to get a new battery installed in my old I phone. Expecting to be turned down I was delighted to get prompt service with a smile! Thank you so much! Made my day! Thank you so much! Terry pS. He has a great selection of new I phones and I think I'll buy a new one shortly ... highly Recommend ! read more

I stumbled upon this business yesterday when my iPhone 13 screen just randomly gave out on me. The young gentleman who owns the store answered right away & told me to walk in, no appointment necessary. I was happy with the fact that he gave me the option to wait it out in case my phone started working again before paying for the repair, I kindly denied & went ahead & got the repair taken care of. 10/10 experience - I want to say it took no longer than 15min before I was on my way. Would definitely recommend to anyone looking to get your screen fixed for a affordable price. read more

Great service and very reasonable price for fixing my iPad. Lucky I found you by chance on Apple map. Yes, will definitely come back again when I need my iPhone, iPad or laptop fix. Walked away with a happy feeling! Thank you for your service! read more

Awesome customer service! Made the process to get iPhone battery replacement super easy and fast!! Reliable service, we will definitely be coming back. Thank you!! read more

great place to get your battery replaced! took only about 20mins and the price was very reasonable. we'll definitely be back here if needed. read more

The phone screen on my friend's S23 Ultra broke from a strong gusty wind as he had it recording from a tripod that fell over on to a big rock. So I did some research and this place had the lowest rate and the friendliest customer service! My friend said AJ got it replaced in lightning speed of 30 minutes! And after the screen was replaced, it was like a brand new phone! Thank you AJ for being a lifesaver! Definitely recommend this place if you need your mobile phone fixed in a hurry! read more

My phone was experiencing ghost touch and the bottom of my screen just stopped working completely. So I searched around the area for the best quotes and went with this place. Ubi(?) fixed my phone pretty fast and even offered to apply a free screen protector! 10/10 would definitely come back again read more

Lowest quote for decent service. Sent out a request to replace the battery in my Samsung Galaxy s21 ultra. This business quoted us less than all the other places and it was done in 30 minutes. read more

I was in need of a serious iPhone 8 Plus repair. The back of my phone looked like a roadmap. They repaired it so that it looked brand new. I then realized that I had a small crack on the front of the phone. I took it back and they repaired it right there. It was a Friday afternoon and I offered to pick it up on Monday. They told me that I could wait for 20 minutes. Excellence again! I would definitely recommend using Cell Phone Repair by Sycamore Tech. read more

I sent a message for pricing to see if they could replace the back screen of my cracked iPhone 14 Pro Max. I was given a quote within 30 minutes. I went in on Saturday and AJ let me know they didn't have it in stock, but would order it and would be here on Tuesday. No problem. He texts me today to bring it in and it will take 3-4 hours. I let him know he can iMessage me as I would have my iPad accepting messages. I went to pick it up and very happy with the results. I also brought in my screen protector that I bought elsewhere and he offered to apply it. I purchased a camera lens protector from them that he applied as well. Great communication and a perfectionist! I will definitely be back for any of my tech needs. Thank you AJ! read more

Cell Phone Repair By Sycamore Tech - Before - Mobile Phone Repair Near Me - Newark, California

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Never mentioned that the phone was refurbished in the ad I saw, only waited until I got there to tell me. Feels a bit dishonest, therefore deserves 2 stars. read more

I have been a customer with Sycamore Tech for many years & will continue to do business for all my cell phone repair needs. AJ is friendly honest & reliable. I will definitely recommend this location to anyone needed cell phone or computer repairs. read more

Thanks Yelp - they are squirreled away in the back of an old-time mini-complex behind a pharmacy......worth the look. Busted my S9 and needed a new phone but did not want a bigger one. Looked through some options and the S21 seemed to be an excellent option. Swapped SIM and accounts flawlessly. Very competent, friendly and focused. Would feel fine sending friends and family. They care that your needs are met and are not just looking to sell sell sell. read more

Best cell phone repair shop , the owner AJ fixed my iPhone screen in 20 minutes , very reasonable price. I am highly recommend this shop For your cell phone need. They also sell cell phone accessory. read more

They did such a great job fixing both my iPhoneX and iPhoneXR! They we're very efficient and explained patiently to all my questions and concerns. The pricing was very reasonable. I would definitely recommend this place. read more

Cell Phone Repair By Sycamore Tech - iPhone XR - Mobile Phone Repair Near Me - Newark, California

Sycamore Tech did a fantastic job replacing the battery and screen protector on my iPhone 11 and they did it with 30 minutes. The staff were very informative and straightforward to work with. The pricing was also very reasonable. I would definitely recommend this place. read more

Glad I stop had the best prices . My screen was glitching and call people because the screen was so cracked from falling out my truck. It was miserable because it hard to find good reliable service and craftsmenshift not not woth these guys . I brought my 11 pro max here and now it's good a new read more

Cell Phone Repair By Sycamore Tech - Sycamore Iphine repair - Mobile Phone Repair Near Me - Newark, California

Very nice and professional employees! Have very good knowledge on tech, solve my problems quickly read more

TL; DR: Great customer service and fair pricing. Would recommend and use their services again if needed. My wife and I needed screen protectors installed on our phones and we also needed to replace the battery in a Macbook Air laptop that no longer held a charge beyond ~10 minutes. Our friend referred us to Sycamore Tech so here we are. AJ at Sycamore Tech installed our screen protectors in a matter of minutes and did an excellent job! He also took in the laptop after asking us some triage questions. We dropped off the laptop on Saturday and it was repaired and ready for pickup on Tuesday. Amazing and quick service! The laptop battery has been holding up well and we're happy customers. Thank you Sycamore Tech and AJ for the great support and reviving our old laptop. read more

Fantastic service!! Fixed my iPad in minutes!! Highly recommend - would come back here anytime! read more