Obviously the bad comments are from the competition! These people are kind and I'm very pleased with my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53". read more

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a cracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right. read more

I made the mistake of letting these guys fix my broken screen on an iPhone 6. When I tried to update I got an "Error 53" which apple says comes from a faulty repair of a screen. I can't even get them to call me back despite still being in warranty and the owner of the booth saying he would personally guarantee the work. Swindled. Avoid them at all costs. read more

Do not buy anything from the Cellairis Kiosk in the Maine Mall. I got a iPhone SE case and had them put it on. He had to take it back of to put on the screen cover and said that the case was hard to get off. Two days later when cleaning it I saw a small crack in the side of the case. I tried to exchange it and he would not even look at me and just said NO. I would not buy anything form anyone who does not stand behind what they sell you. read more

This retailer with a "no returns" policy is not selling merchandise of a quality high enough to warrant purchasing. The knockoff garbage they sell is the epitome of our disposable culture and the customer service is abysmal. read more

I wish I could give less than one star. This experience was absolutely atrocious. We had a screen repaired on September 4th. We were told there was a 6 month warranty on the screen and lifetime warranty on the protective glass screen cover. Today, exactly three weeks later, the whole entire screen popped off. My fiance took it out of his pocket and the screen itself fell off, shattering when it hit the ground. We called Cellairis and explained all of this, and their response was "There's nothing we can do about physical damage. This is on you". They didn't even ask us to come in to see the phone before they made their judgement that they couldn't do anything. After ten minutes, I asked for the owners information and who the person was that replaced my phone on September 4th between 1 and 4pm (Very specific information....) so I could explain that it wasn't installed correctly. "We don't know". In this conversation I also reminded the person on the phone of our transaction the day of the 4th and that the person we dealt with was polite, and my mother-in-law, who is from the middle east, was asking where the clerk was from and "chit-chatting". Well apparently this is the only part of the phone conversation this guy listened to because before he hung up on me, he called me an Arab terrorist!!!! (I'm a white girl from a small country town in Maine by the way). We drove over to show them the phone and immediately they called security without saying a word to us. This was great (the only thing they did right this day), because security was able to take our information, give us mall management information, and informed us this was not the first time a situation like this happened with them. Cellairis also refused to give the officers permission to give us the owners name and information. We went to ZAGG rightness door and they were able to give us great service for half the price. Even if Cellairis is cheaper than other places, DON'T GO (unless terrible service and being insulted and harassed is you thing). read more