This past weekend we stopped in at this store to look for some Christmas presents for a few family…read moremembers. When we walked into the store we were excited to see the amazing selection of goods they had. This shop had an incredible selection of Alex and Ani bracelets as well as a ton of other accessories. The only issue we had with this store was the fact that the staff seemed a bit guarded and made us feel uncomfortable as we shopped. It seemed like we were being watched the whole time we were in the store which is always a huge turn off for me. In the end, we loved the selection, but we're a huge fan of the service.

Absolute worst customer service I've ever received in my life. Diane, the elderly woman at the…read morecounter, glanced at my children as they walked in and immediately rolled her eyes. When my 11 year-old knocked over a small sign on the floor, she sighed in disbelief and immediately came over to pick it, all the while shooting nasty looks at the kids. When she picked up a bracelet and exclaimed, "Oh, it's a pretty bracelet!" Diane made sure to tell her, "And it's an 80 dollar bracket!" as is it's too expensive for her. When I asked to see the manager, Mark came out and simply gave me his card and said, "I'm sorry." It's a shame a Diane's dislike for children lost the store $300 in sales. Can't be the first time they treated guests like that. Over priced garbage and even worse customer service.

Making my way around the area, trying to find things to decorate my newly acquired child on the…read morecape. And in trying to find (a non existent antiques shop), I saw the "open" sign, and figured "looks cute, what's the worst that can happen? They try to stiff me but I will just browse and walk out" like any other broke tourist. The owners have smiles to kill. There is NO WAY you can walk out without feeling warm and happy. The place just makes you HAPPY. And for a "tourist not trappy" just honest "small town vintage feel" the place is full of really lovely things Cape Cod, or just local. LOVE THIS PLACE. It's dangerous to my wallet. AND on top of that... can't make it in? The ladies are on-line QVC-style selling their treasures and shipping across the country! go to www.plumporch.com on Wednesdays around 8pm est and GO LOCO!!!!

Update - 12/18/17 The highlight of my day was meeting the…read morenew owners (as of October 2017) at the Plum Porch! Sisters/owners Samantha Leonard and Corrie Mays are incredibly gracious and welcoming. It seems to be taking on the original "vibe" of the store when it opened. Jessica was also incredibly helpful. Samantha and Corrie really seemed interested in honest customer feedback. It was a delight to spend time talking with them! I was even offered a small bottle of Spring Water. What a fabulous touch. If I could give more than five stars, I definitely would!! I posted several photos earlier this evening. Previous: The Plum Porch has been my favorite gift/accessory shop on Cape Cod for countless years. Whenever I am in the area, I try to stop in. The salespeople are friendly and welcoming. They seem to update their merchandise regularly. I especially like the selection of unique baby gifts and jewelry. I never feel rushed in the store and I also don't feel pressured to make a purchase.

I brought in a pocketbook that needed two new 8" strap handles on 3/21. I was shown the materials…read moreto be used to approve the color match and was told it would take 2-3 weeks. 3 1/2 weeks in I called and was told it was still being worked on. Called again at 5 weeks and still not done so I picked it up. Was exactly how I left it 5 weeks ago with the replacement material still sitting on top. I only wished they had told me they were not able to complete a simple repair when I brought it in and saved me the time. I will bring it to a shop that is capable of simple handbag straps replacement

Great attention to detail and a deep knowledge of the craft. Custom job outside the box that was…read moreeasily handled with some thoughtful guidance. Thanks so much!

Absolutely adored this store!! Some friends and I traveled to the Cape and fell in love. I…read morepurchased a cute little pink & white wallet and a beautiful taupe purse. Everything was good quality and perfectly priced. The customer service was great, everyone who works in the store and smiles and were very helpful. When my taupe purse's zipper had come off, it was so easy to email them and explain what had happened. They replied right away and customized a way for me to receive a new bag. I will definitely continue being a customer there. I highly recommend!

From the owner: bella of Cape Cod is a locally owned Cape Cod jewelry and accessory store. We pride ourselves on…read moredelivering quality products at great prices to both our local and seasonal customers. Customer Service is priority #1...we want each customer to remember the wonderful shopping experience they enjoyed at any one of our bella of Cape Cod retail locations. The entire bella of Cape Cod sales team looks forward to your visiting our stores on Main Street...mention YELP and receive a FREE bella of Cape Cod bumper sticker. Catherine Bean, owner bella of Cape Cod Everything $25 and under - Can you stand it?

I really enjoy the comfort of these shoes and totally love the machine washable aspect. However at…read morea $150 dollars a pair for shoes made in Mexico I feel they are rather over priced. Their sales staff are all very amicable which makes the shopping experience worth while. I must say they would have to offer a very good sale to get me back in their stores to buy another pair of their shoes.

Ankle breaking shoes! Buyer beware. Low quality and would never recommend. I never had foot…read moreproblems until I started wearing these cheep shoes made in Mexico.

This is exactly what you'd expect a gift shop in Cape Cod to be. They have some local wares and a…read morecandy store. And some typical gift shoppy stuff like Yankee Candles and Stonewall Kitchen. The staff was pretty much young girls on summer break. Worth a stop if you're being touristy, but nothing to go out of your way for.

The shop is chock full of trickets, penny candy, gifts and more. There is nothing quite unusual but…read moreit's a go to spot if you need a housewarming gift or trinket.

Oh my goodness!!!! What can I say...I placed my first online order and I was hooked!! I'm a 61 yr…read moreold mom, with those 61 years around my middle! These dresses and tops fit so well, as so comfy , dont wrinkle in the suitcase- what more can a girl ask for!! The prints are beautiful for summer!! I've lost count of my orders now but I'm so excited for them to arrive!!! I think we'll even have to take a trip to the Cape to visit Cathy's store!! Just awesome!!!!

Great Customer Service! I was searching for a particular dress by Lulu B. and I stumbled onto…read moreCathy's Place website. The selection of Lulu B. dresses was fantastic! I found the exact style dress I was looking for and it was a great price. I had a need to receive the order by a specific date, so I emailed the business to inquire. Not only did I receive an immediate response, but the response was from the owner, Cathy, herself! Talk about customer service! I received the package timely, and it was very well packaged. I will be returning to this shop for all my future purchases like this one. Customer for life!