The staff are so friendly, and we got side track and I forgot my $50.00 change. So that afternoon…read morewhen I noticed that I did not get my change, after our excursion I went back to the store and I was told to contact the manager, which I did, I left messages, and he call me back for some reasons, I did not noticed that he sent me a text message so I called him. He said he checked the video, that it was not given, he issued a cheque for reimbursement. I'm thankful that he honored my claim. I received the refund checked today. Thank you... Alicia S.

Good place to buy trinkets. Clean and friendly and lots of beautiful things to choose from. I have…read morebeen to southern Alaska a few ti and I always find something special there.

When we visit any city while traveling, we always like to support any charity or thrift shop we can…read morefind. We were excited to see the Sitka White Elephant Shop, so we stopped in. The store was very nice and full of great items. We found a lovely olive wood carving of Jesus holding a lamb, a lovely Jasper necklace, a travel shot glass from Alaska and a ski patch. We were thrilled with our treasures. The staff were so friendly and welcoming.

Great deals. Lots of character. And every dollar goes back into the community. They've donated over…read more$1 million back to the community since inception. Also, a great place to volunteer!

Engaging folks working the counter, friendly dog greeter (Nugget) and high quality products…read more Don't walk by this store, go in and look around.

Russell's is cool. I've gotten a few things here when there wasn't time to order from Amazon. They…read morehave good prices all things considered and the people that work there have always been very friendly and helpful.

So much of what I look for in a store revolves around the level of customer service, and Mountain…read moreMiss is no exception. The staff was friendly and helpful, and I genuinely found everything I needed at the store. I ended up picking up a couple of pairs of jeans and a pair of Keens, and was grateful they had a variety of sizes and styles to choose from in both. I wouldn't hesitate to shop at this store again and would highly recommend it for others to pick up a few clothing essentials while in Sitka.

I purchased a pair of very mediocre rain pants at a higher end price. The store looks nice but is…read morejust for tourist who have more dollars than sense. Don't try to return anything because they don't represent any of their products. Poor experience- will spend my money at a different store next time In Sitka

This is about the shop at the cruise port, which matches the pictures. The address may be the one…read moredowntown? The shop is very nice, obviously able to handle the sudden volume coming off the ships. They have everything you could want Alaska, from knives to clothes to mammoth jewelry to magnets. It is a tourist ship, but clean with high quality wares.

If you get tempted to shop here like my wife did DO IT! You won't find another store like this…read moreunless you travel to Icy Strait Point. Unfortunately my wife thought they had another store at Ketchikan which they did not. She's kicking herself yet I'm smiling happily inside bc of my money wallet! Aw joking... They do have helpful customer service as wifey expressed. We don't remember if they did in Hoonah just bc our goal there was not shopping! My bad. Oops! I got to relax outside this Brenner store drinking my coffee so wifey can take her time shopping. I was in my own heaven nonetheless! LOLOLOL Too bad we might have to travel to Alaska again in the future just to fulfill my wifey's shopping needs! I just have to remind her Sitka & Hoonah(icy strait point) ONLY!!! Now Go Shopping to your heart's delight as they have more than just fine clothing like nice gifts for friends & family. . I think wifey was not supposed to take pictures here. What? Oopsie.

Across from the port in Sitka are several souvenir shops and eateries. This store is on the left…read moreas you get off the ship. They have many food, gifts and souvenir options to choose from. I've shopped here several times over the years. It's definitely a convenient spot before or after excursions. On our last visit, I got a t-shirt for my husband and a long sleeve top for me. The staff are very welcoming, nice and helpful.

When we visit any city while traveling, we always like to find any consignment shops and check them…read moreout. We were excited to see the Tongass Threads Consignment, so we stopped in. This was a huge store selling new and gently used men's, women's and kids clothing, furniture, housewares, shoes, jewelry and accessories.

The consignment store was well organized, well staffed, and didn't smell bad (a common problem with…read morethrift stores). A little on the pricey side, but it is consignment, and everything is expensive in AK. In addition to clothes, a nice selection of jewelry, and quite a few new items. My husband needed a good insulated water bottle and we were able to find one comparable to Target prices.

So there are a lot of great items here. We have stopped in here a few times now and this was the…read morefirst kind of bad experience with them. Found a pair of pants on the Sale Rack, tried them on and they fit. Yay Go up to pay and they are asking $99 before the taxes, the price tag had "Sale $79", ask them weren't these on sale?? They just remove the Sale Sticker and charge me $99. WTF