Do not order anything from these guys. Paid extra for Express shipping and over a month later…read morehaven't received anything. Their customer service is absolutely terrible. I've sent SEVERAL emails to these guys with my issues and they refuse to respond and don't care. Had to open up a PayPal case to get a refund. Again stay away.

I ordered 2 parts to repair a Chromebook Pro XE513C24 from Global Direct Parts which save me from…read morebuying a new Chromebook. Global Direct Parts was fast to fulfill the parts and everything worked great. I recommend and would order again from Global Direct Parts.

I can't recommend these guys enough! I've brought them my Xbox controllers for repairs, and they…read moreeven upgraded my buddy's PlayStation controller--top-tier work every time. Most recently, I went in thinking I needed a screen replacement for my Pixel 10 Pro. Instead of charging me for a repair I didn't need, they showed me it was just my screen protector that was cracked. They could have easily taken my money, but their honesty is unmatched. To top it off, I had a small mishap in the parking lot on the way out, and the staff went above and beyond to help calm the situation. These guys are true professionals and genuinely good people. If you need a repair, look no further.

Restored my series x after I thought it was done for. Saved…read moreme time and money. I recommend this place if you're looking for great work at a great price, I got my moneys worth.

Im telling you, there's not a better option in Texas. Great, smart guys…read more Family company, so these guys grew up in the business, most importantly they stay ahead of the curve on technology.

Erasmo and Kevin (came out on separate days) solved my issue efficiently and effectively. They…read morewere both very courteous, knowledgeable, and the communication between them was very impressive as they each came out on a separate day and Kevin picked up right where Erasmo left off. Glad I found them and happy to give them a 5 star review across the board. For this job, they replaced some defunct com cables in my shop and got all of my WiFi security cameras operable with a mesh WiFi system. Because it is a metal building I would lose the WiFi signal to most of the cameras when we closed the metal roll up doors at the end of the day. Now everything works perfect and we have a strong signal throughout the facility.

Great service and great customer care ... Best Buy geeks San Pedro ..great deal on new extended…read morewarranty

This company provides the best technological support you could possibly ask for!! Louis Fincias is…read moreextremely knowledgeable regarding all kinds of technology...computers (both Apple and Dell), smart TV's, smart phones, home theater systems, etc. He has worked for me and helped me with all of these for many years. I've never run across a problem he couldn't fix easily and quickly. It's like he wrote the manuals!! I can't say enough about this man when it comes to technology...truly a genius.

IF YOU ARE CONSIDERING USING THIS BUSINESS GO TO ALTEX…read more My mother recommended me this business after my laptop died. I usually do business with Altex as they are fast, professional, and have reasonable pricing. In the future, I will continue to do business with Altex. I brought my laptop in after initially diagnosing it myself as a burned out motherboard. I told the college-aged intern at the receptionist desk what I believed it to be and he told me they charged a $50 diagnostic fee to identify problems but that it would be used towards labor should it come to that. I told him I really just needed them to locate the motherboard and do the replacement as I have a lack of time. He noted this and I left. About two days later I got a call informing me that my diagnosis was correct and that they could not locate a replacement from a reliable source. They would help me "find a replacement laptop" or I could buy a motherboard from a wholesaler in China, but the business would not undertake the risk, as they often could not reliably get a refund for faulty parts from factories in Shenzhen. As a similar laptop would cost upwards of $1200, I chose to take my risks but ordering a $100 motherboard from China. Two weeks later, the motherboard came in. I delivered it in the box to the repair company. They called me once to say "everything's great! Come pick it up" and then again to say "the motherboard is blown" within about 30 minutes. I went to go find out what happened on my lunch break. I was able to talk to the tech that installed the motherboard who confirmed that it was DOA (dead on arrival). Unfortunately, they did not test it with a voltmeter prior to installing and charged me TWO HOURS OF LABOR. At this point, I am now ~$250 in the hole for a laptop that still does not work. I asked for a manager, and was presented with the lady who initially advised me on my choices. Please note, at this time, I was also in the process of building a laptop via Altex's knowledgable staff. They walked me through the entire process, from picking out parts, to assembly (and they do assembly free should you buy parts there). Extraordinarily professional all around. However, the manager not only initially refused to use my diagnostic fee towards labor (until I told her this is what I was told), she also denied that she advised me that I had "two options" with them. This made me so upset I refused to pay, and left. I consulted my mother, who desperately wanted photos left on the hard drive and said she would pay for the laptop back, so I returned to the store and began paying. As I was in the process of paying, I chatted up the tech who advised me I "should have contacted the original manufacturer to purchase a motherboard. Why did the repair shop not do this themselves. I asked Altex and they said this would have been their first point of contact. I have since disassembled my laptop and had the hard drives installed in my desktop AT NO CHARGE via Altex. Tldr: shady company. Seems manager doesn't know how the industry works. For a comparable price, go to Altex for your hardware needs.

Broke two of my laptops after taking them in for unrelated issue. MacBook Pro is not useable now…read moreand Asus screen was broke upon return and lady in the front just tried handing it to me that way until I went to my car to get my cell phone to take pictures of what they were giving me and she rushed to the back to screw on the bottom of the laptop since everything was just falling apart. I need to press legal actions

The manager needs training, took the phone to repair charging port they had it for 5 hours and said…read moreit was only needed to be cleaned, when I picked up the phone it didn't work , they had it for two more hours to change the part that I wanted them to change in the first place , now the broke the phone speaker and they said I have to wait again more hours , people if you are smart like a two year old don't go to this Store, I don't know how they have stars or stay in business bad customer servicer.

total rip off. I've took a few phones here for repair because I didn't know another place and…read moreeverytime all phones turn off frequently or restart by themselves. I took my computer there and was told my balance would be 180 and take 3-4 days. a few WEEKS later they told me of if I wanted my computer back it would be 330. I would have never agreed if I knew. never going back worse place ever. they only got reviews because they offer accessories for free

Basically, they charged me for something they didn't do and said "we charge because we went to…read moreschool for this", and compared it to paying a lawyer. No offense but t.v. repairman do not go to school for eight years like lawyers. AND if I'm told upfront that I'm going to be charged a set fee, then I expect to only be charged that fee. And I expect for them not to try and come up with other problems that t.v. had just because I questioned the overcharge. Poor business and naive for such a small and new company.

Great job!!! I called around to find the best price to fix my lcd. The picture went out and they…read morehad the best deal. The picture looks brand new. I would use again.