Do not order anything from these guys. Paid extra for Express shipping and over a month later haven't received anything. Their customer service is absolutely terrible. I've sent SEVERAL emails to these guys with my issues and they refuse to respond and don't care. Had to open up a PayPal case to get a refund. Again stay away. read more

I ordered 2 parts to repair a Chromebook Pro XE513C24 from Global Direct Parts which save me from buying a new Chromebook. Global Direct Parts was fast to fulfill the parts and everything worked great. I recommend and would order again from Global Direct Parts. read more

Global Direct Parts - Mobile Phone Accessories Near Me - San Antonio, Texas

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I decided to order a LG proximity gasket (the part is remarkably difficult to find) from Global Direct Parts. The Good: Part arrived in good shape, worked perfectly, and was less expensive than the alternative. The Bad: Part was listed as backordered 5-10 business days, 14 business days later I contacted them, and told them to cancel the order if they couldn't get it out the door by the end of the week. The next day I received a confirmation my order had shipped. Fortunately I needed this part for a VERY understanding family member, and not a customer. If your going to order through this company I suggest: 1) Don't be in a hurry, and 2) Stay on top of them about the shipping date. read more

Needed a replacement charging cable that supported fast charging for my LG V20. After purchasing multiple cables on Amazon and Mobile Defenders that were either incompatible with my phone or did not support fast charging, I finally got in touch with a representative of Global Direct Parts. He was extremely knowledgeable, friendly, and pointed me to the exact cable that I needed. Four days later I received the cable and it works perfectly! Stellar customer service, delivery, and product quality -- highly recommend purchasing from this company. read more

Needed 2 batteries for my LG cell phones. Went to Amazon, 4 weeks later got my money back... no batteries. Found Global Direct... sent an Email... Robert the managing partner immediately responded and I ordered the batteries... 3 days later the batteries arrived.... OUTSTANDING SERVICE!!!!!!!!!!!!!! read more

I ordered a screen for my chromebook, but as I was removing the old screen I broke part of the screen housing. I emailed them to cancel my order, but they were able to just send me a part that included the housing. Great service! read more

I emailed Robert from Global Direct Parts looking for a pretty obscure smartphone part that typically I'd have to buy a whole new phone to replace. Not only did he walk me through explaining what I needed, he offered to send me the part (a small rubber gasket) free of charge. Then, when it turned out he didn't have any on hand, he said he'd look out for one and send it to me if one showed up. I figured I'd never hear back, but a month later he sent it to me without my even checking in. I was really impressed with his going above and beyond for a customer! read more

These guys have two things down to a science. 1. Part Quality 2. Customer Service I am the CEO of a substantial mobile device repair company and I have to complement Global Direct Parts on their excellent part quality (Parts are the same quality as factory parts) or OEM, and their customer service. Any time I need assistance they are available through their website, or through the number they provide on their website. It has been a blast so far using this company as our source of high quality parts. read more

Stay away from Global Direct Parts. I bought several parts from them before finally giving up. What you buy is rarely what you get. If you call to ask questions like,"Does this item come with the adhesive backing?" if they answer the phone, they either can't tell you if it does or not or worse, tell you it does when it doesn't. They have terrible customer service when you have a problem. As for their guides- there are better tips by 12 year olds on you tube. Bottom line is, You can find parts cheaper on Amazon where at least you get some sense of responsibility from the vendor. read more