Poor customer service. Tried to return an item. Was told not returnable. Part was not even out…read moreof the box. Don't buy here. They are not a good company

If you need parts for manufactured or mobile homes, especially hard to find older parts, this is…read morethe place! Even tho it's a 30 minute drive, it's worth it. I'm very impressed with their inventory and the service the employees provide in helping and educating you when needed. I only wish they were open on Sunday, I need parts for my project. lol

Love the honest service I received from JohnA, the manager. He understood my needs and helped me…read moresort everything out. Great communicator

Worked with the West Palm Beach team and had a great experience from start to finish. They worked…read morewith our budget, tight timeline, and excellent communication by all parties involved. Were also respectful of our brand new home, not to damage any of the walls or doors during insallation. We would highly recommend them to anyone looking for professional floor and stair installation.

Rude to say the least. Won't be going back. Poor customer service. The guy there today was a real…read morehorrible person. Sunday March 22nd. Okeechobee location. F- rating.

i have been going to harbor freight for quite a while and have had no issues. i bought a worktable…read morethat weighed 80+ pounds. when they brought it to my car i was told they can't load into a car. um...what? im not renting a truck when it fits just fine in my trunk. so i loaded it myself and the guy walked away. thank goodness i am a relatively strong almost 60 year old woman.

From the moment we walked through the door several times. We are basically ignored…read more Today is Friday, whoever is at your front desk is down right rude. We had bought previously from Blackman who was taken over by FERGUSON. We spent thousands of dollars for our kitchen fixtures. We r doing a bathroom. Ready to purchase high end . But i will not spend my money in a place that looks u up and down . Judging if we can afford to shop there. Joke is on them. U just lost a good customer. Rude !!!!! Nicholas Careccia If it could b no stars thats what it would b We had better customer service at Miller in West Palm Beach

We purchased about $5,000 in shower parts and lighting from Ferguson Home in West Palm Beach, FL…read more The salesperson we worked with (Dagmar) did not pay full attention to our needs or to the time frame over which we needed delivery of the parts. She failed to respond to the three voice mails we left on her phone. In the end, we had to cancel two of the items because the delivery of them would end up taking six weeks or more instead of the two or three weeks that she had promised. We managed to buy identical items from an online retailer for about 20% less than we had paid at Ferguson Home, and they arrived in a couple of days. The worst part of the experience was that she sold us a wall mount for the hand shower that was in a different style from the rest of the parts (with a square escutcheon instead of the round ones on everything else). I did not discover the mistake until it was installed, when I realized that it looked terrible and, worst of all, the hand shower was not stable in the style of mount she sold us. I called Ferguson Home (on their 800 number), and the person I spoke with said that they could not consider a refund for a part that had already been installed. I will now have to buy the correct mount online. TAKE HOME MESSAGE FOR ME: Go to the Ferguson showroom to select what you want, get the model numbers, and then buy the materials online. You will probably pay a lower price, receive the parts in less time, and get better service than you would at the bricks and mortar store.

I only worked with these guys over the phone and web. But will have to say there were very helpful…read moreand were easy to do business with. My experience wtih them was limited but good overall experience.

recently purchased a Makita impact gun. It was pictured with a charger, battery and bag. Since it…read morewas $120 more than buying the gun alone from Makita and other retailers I thought it was a package deal and failed to read all the fine print. Diamond tool took 5 days to process the order and after paying an additional $52 in freight the tool took almost a week to arrive after being shipped. So If you really like over paying for equipment and freight Diamond Tool is definitely the company for you.

Went in cause I needed some pins. Very helpful and fast service. Had to go back cause I got the…read morewrong ones they were very helpful with figuring out the right ones.

Charged me in correctly and poor customer service. Scaffolding's I revived were very old all though…read morethe hairs rails we received were brand new.

Stopped in to see if they had a concrete for a small patch very nice store front but they tried to…read morerobe me for 179 for 50 tub of cement mix. I guess this concrete has gold in it

Been looking around for 2.5 months for specific parts. Keep getting the run around from other…read morehardware stores in the area that all claim they "are fresh out" or "don't carry that at all" or "yeah we have that!(in out online store)". Grainger knew what I was talking about, went way out of their way to bring me comparison parts, and was just overall helpful / nice. No BS

This HD is by far the best in the area. The staff is always around. This time I was looking for…read moreplanters for my orchids. I asked one gentleman and he was like "over there by the pots." (Obviously) I ignored him. Then there was another gentleman next to me and he walked me over grabbed it for me and asked if I needed anything else. Also the store is alway clean and the selection of orchids was amazing! It wasn't just your typical ones you buy at the grocery store but nice exotic ones.

Good service. Friendly staff. Good selection. Most of the time I find what we need…read more Thank you

Their business hours end at 5 o'clock. I had driven about 10 miles to get to them. I had no hot…read morewater in my kitchen. I needed a valve stem. When I arrived at 4:53 I pulled into the parking lot and they were locking the doors. As I approach the door the man who had locked the door told me that they were shut. I explained to him that I had driven all the way in, asking if he could help me, noting it wasn't 5 yet. He told me they always shut early, the place was locked, and that he couldn't help me. Absolutely terrible customer service. Do whatever you can to avoid this business.

Mike is awesome! I went to 7 places before here and no one could help me. I needed a converter…read morevalve for a '79 mobile home shower. He ordered it for me and called as soon as it came in. Thank you Palm Beach Plumbing Parts!