For context, I rate businesses and products on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I purchased LVP flooring from this company to replace laminate flooring that was damaged after a roofing project went wrong at our HOA condo. Since I live out of state, coordination was especially important, and the entire process was handled very smoothly. We were able to take advantage of a sale and placed a deposit for the order. Communication was clear and consistent, and scheduling installation was easy. The only unexpected issue was that the cement subfloor had not been properly leveled when the previous laminate floor was installed. It required a significant amount of leveling concrete, which added $2,865 to the project. To their credit, the possibility of this additional expense was clearly explained well before installation. I hoped for the best, but it simply didn't work out in my favor. This was not the fault of the company or the installers. We were told installation would take four days, but the crew completed the job in just two. The three installers were professional, friendly, and extremely efficient. They kept the work area tidy, managed materials and debris responsibly, and handled moving heavy furniture without issue. The finished floor looks beautiful and the quality of the installation is excellent. I am very pleased with the results and with how smoothly everything came together, especially while coordinating repairs from out of state after the water damage. I would absolutely consider using them again for future flooring needs. Easy 5 stars.

This is the 2nd part of my previous review. I said I would write how things went with the process…read morefrom start to finish of the removal of two rooms of carpet and installation of laminate flooring. Well, I ordered a floor based on color and quality. When I went back to the store the very next day to order, my salesperson, Barbie, who was highly recommended to me, was away on a vacation so the other rep helped me and took the order. I was required to put down half the $ but if I paid with a credit card, there would be an additional 4% charge. I decided to pay extra just to have recourse in case there was a problem. You never know what could happen and it's worth the peace of mind. Barbie had said it would take 7-10 days for it to come in and the installer would call to arrange a date to do the job. Well 2 weeks went by and no phone call. I went into the store to check. They said it came in. Barbie again was not there. The next day the installer called and we arranged installation on Monday, June 16 and the installer would call me that morning before 10 am to say what time they would be there. I wasn't happy about that because I thought they should call at least the night before so I could plan my day. But they called about 9 am and came at about 10. Jonathan and his Spanish speaking helper started to work, carefully removing my furniture and assessing my floors. Of course the floors needed to be leveled which meant they had to pour cement. I was aware of an extra cost if that should happen. This added more time to the job because it takes 24 hours to dry. The next day was basically a lost day because it had to dry and some areas needed more time. The 3rd day they started at 8:30 am. I was out doing errands but my husband was there in the house. At 10:15 I get a call that the laminate product was defective and they couldn't get it to connect correctly. I had to pick another product. I was beside myself because this would cause a major delay if what I picked wasn't in stock. And my house was in chaos with furniture out of place - my BR - and clothes out of my closets. The good news was I picked the other choice I had at the beginning of the process and it was available in stock at the warehouse. What a relief! The guys returned the bad product and brought back the new one and worked hard to complete the job in my master bedroom. They did an excellent job and put back all my furniture all in one piece. The other room was going to get done the next day. Backing up a bit, Barbie was never there for me during this whole time. She left the company and I was left out to dry. If I didn't follow up myself, I'm sure I'd still be waiting to get that original phone call. Also, because of the stress, I asked for a discount but the manager, Alan said "no" to me. What should have happened, was as soon as they knew Barbie was leaving, they should have distributed her clients to other reps. Alan said he'd leave the new paperwork for me to pick up today (my printer was disconnected because of the job). When I went in this morning to get it, he never left it for me and it was a major inconvenience for the other salesman to attend to me. Part of the paperwork numbers were incorrect. He didn't care about helping me so I stormed out of there. Before I even got home, Johnathan, the installer texted me to say that the job was completely done and he sent me a picture. When I got home, I paid him the amount that it was supposed to be according to my records. It's rare that things go completely smooth these days and I am prepared for that. The good news is there was a silver lining. The job was done on time and it is beautiful. I'm very happy but I'm not so sure I would recommend Capital Carpet again.

A few years ago I did a renovation and we had all new flooring put in our home. Instead of them…read moretearing out the existing flooring they put the new flooring on top. We now have uneven spots and the new flooring is already coming up throughout the whole house. We are very disappointed in the quality of work and now we need to figure out how to get the floor repaired. I would definitely not recommend this company. I spent a lot of money for really bad results.

Top notch showroom experience. AJ was super helpful and took time to show us samples that weren't…read moreavailable on the show floor because they were on loan. This showroom does not have a lot of curb appeal, we almost decided against going in because it looks like a very small storefront and somewhat dark. We've been to a half dozen showrooms in Florida and Illinois and this one had a ton of great options at very reasonable prices. Would definitely recommend!!

Very happy from the moment i enter in the facility, The product i purchase high quality ,read more

I was disappointed to read some of the poor reviews for Padron Flooring, as my experience has been…read morecompletely different. I have been working with them for over 15 years and have never had an issue with tile orders, quality, or service. One of the reasons I continue to go back is the incredible selection. Their showroom has a wide variety of beautiful, quality tile, and I appreciate having that level of choice right here in Palm Beach without having to drive to Miami. For me, Padron has consistently been a reliable and convenient place to find great tile. I have also always had a positive experience with their staff. The Padron family has been friendly and welcoming over the years, even recognizing me and engaging with me after long periods between visits. Sue and Lisette have been there for over 19 years, which says a lot. You do not keep long-term staff like that unless people are being treated well. Thank you to Padron and your team for the fantastic showroom, beautiful variety of tiles, and great service. Karen Morris

I had my large kitchen done by Max Granite. I was very happy. I ordered a table supposedly of the…read moresame quartz. My rarely used table has developed tons of blue pits in it. Their offer to remedy was to give me a remnant of a different quartz & charge me $950 for fabrication. i initially paid $1,100 for the pitting table. FYI, the product I use to clean my perfect countertop and backsplash remains perfect. I do not think Max granite has stood by this table properly. I had sent many friends to them initially, but that has ended and become a warning. Fay Pinchasik

Do not use this company. I signed a contract with them in…read moreFebruary and I still have no kitchen counter or working kitchen. The slabs came in broken, badly damaged cracked in many places, as well as them being cut too short. I have asked them to either replace it with the exact same material that is fabricated correctly or give me my deposit back. I have no sink with running water, no dishwasher and could not have Easter dinner. Their slogan is Max Granite done Right, that is a lie. Any reputable business would want to correct their mistake as soon as possible.

Anabella Medina Five years ago, Garage Tactic installed my…read moregarage floor, and I wrote a review back then praising their work -- I still stand by everything I said. Recently, I noticed a small crack near where the garage door closes. When I called about it, the owner himself called me back personally, which I really appreciated. He sent out an employee, Ray Anderson, who was respectful, knowledgeable, and genuinely invested in doing the job right. I wanted to write this review because good follow-through after the sale says a lot about a company. It would have been easy for them to brush off a small issue years after the original job, but instead they treated it seriously and professionally. I'll absolutely no use Garage Tactic again for any future projects, and I hope other customers get the same level of care and attention I did.

We regret using this company. We had shells built in our garage but the quality didn't withhold…read morethru time. After two years, particle board splitting apart one one shelf and two shelves are bowing in. They claim to have a lifetime guarantee and had a representative come out to house and he said he can only replace one shelf. But he never came back to replace it.

Bargain Bob's SUCKS! Particularly Pete!…read more We are preparing to sell our home and needed to replace the carpet in two rooms. We went chose a carpet then before we left, we selected something different. Pete came out and measured; the team came out and installed the carpet which we had to prepare for before the installation. When I went to check their work...They installed the wrong carpet. I contacted Pete and shared a picture of the sample he gave me vs what was installed. He called me and told me that the carpet they installed is better than what we chose so he's sure it looks great. I told him it didn't, but it's irrelevant since it's done. Not even an apology. I told him I would like to confirm I paid for the carpet I wanted (which was cheaper) and not the carpet he gave us. He said he'll call me Monday he doesn't have the information. Never got a call Monday. So I followed up and asked for my receipt. Which shows we were charged for the carpet they installed. To which he replied with a whole new story "WE did not have enough of the other carpet. There's only 20 feet on it. I thought we had discussed that because I didn't pick a cookie dough for you". I told him I was highly disappointed with this entire experience. We did not talk about switching the order back, I also requested a call back...which didn't happen. And now there is a fictitious story and all the while not even an apology. I closed with "we will not be using your company for ANYTHING in the future." His response "I'm sorry for the disappointment you were shown some samples sometimes the rolls aren't large enough...I'll make sure when the next experience that I make it up to you...I can't remember the exact line of communication because I deal with a lot of different sales, but I've been doing this for 21 years and usually do the same thing every time if I did and I apologize....That is really nice carpet." Lost a customer Bob, thank Pete. I'll do my best to share this around so others aren't impacted the way we were.

Small showroom but good selection of carpets and flooring. The salesperson was very helpful in…read moredeciding which carpet to get for a high traffic area. We setup delivery and installation and were out of the showroom in 30 minutes. Installation was done correctly and quickly. The installer was friendly and cleaned up.

We were looking to replace the carpet in our bedroom. We stopped in on store that has annoying…read morecommercials on TV. We found something that we liked. We always like to get a more than one quote, so I found Carpet Milks Direct. I had seen them before while visiting other shops in the same plaza. I was never impressed by the outside. This time I said what could it hurt carpet cones from the same place. We are very happy with our choice. John was very helpful in making our selection. Delivery was fast and the installation guys were fantastic, courteous and conscientious

Tony and Steve were great to work with! Excellent service and the installation crew were hard…read moreworking, efficient and knowledgeable.The job they did was outstanding. Thank you all so much. Our shower is beautiful. We would highly recommend Carpet Mills Joe and Peg Sharp

We've used KC Tile multiple times for various floor cleaning projects and have been completely…read moresatisfied each time. They are easy to work with, do quality work, are professional and are reasonably priced. Scott quoted our jobs and took the time to thoroughly evaluate and explain the process involved. He made sure the correct grout color was being used. He's always a pleasure to work with. We previously had our travertine patio floor cleaned. We were so pleased with the results that we called KC Tile when we needed our porcelain tile floors cleaned and the grout resealed. We're amazed how clean the floors look. And the grout now looks like new. The workers were polite, professional and efficient. They even left us small bottles of grout if we ever need to touch up an area. During the project, the supervisor stopped by to check on the quality of the work. Impressive! The company is honest as well as professional. When we asked Scott if KC Tile could pressure wash our driveway pavers without sealing the driveway, he recommended someone else who does this work at a lower price. We appreciate the sincerity. We highly recommend KC Tile to anyone needing floors cleaned and sealed.

They delivered! Floors look great. Workers are very professional and courteous. There was an area I…read morewasn't happy with. The owner came to my home to see and the next day had 2 guys come to fix it. He is a very honest person and wants his customers happy. It was a pleasure dealing with this company and I would definitely recommend them!